Hello,
I’m trying to connect my Jellybeerr to the Jellyfin application, but I can’t get it to work.
I suspect a problem with LDAP authentication. Can you help me?
Thank you in advance for your help 
First of all, are you sure about your credentials? 
And do you try to login with your admin Jellyfin account?
Could you please share your Jellyfin and Jellyseerr logs?
I can’t send you the logs, how can I post them?
In addition, which log do you want? I’ve found the logs in /var/log/jellyseerr and /var/log/jellyfin
Thanks,
In the admin panel > tools > services
There is a button to share logs.
Both logs is always better 
Before sharing your logs, please try to login again
Mmh are you sure that your user already exists on Jellyfin side?
Please try to login on Jellyfin and then on Jellyseerr with the same user (preferably Jellyfin admin user)
Or try with another user
Yes, I’m sure this user exists. It does not break any problem on the side of Jellyfin 
I can confirm that with another test account, I get the same result.
Is Jellyfin accessible to the visitors (do you need to login on the Yuonhost portal first to access Jellyfin)?
If yes, I think it’s that the problem: try to update the permissions of the app so that it’s accessible to the public.
Yes, first of all, you need to log in to the portal to access Jellyfin, and I’ve just tested this by publishing Jellyfin to visitors. Result identical …
Isn’t it the SSO part that can get in the way?
Mmh I don’t understand what’s causing your issue, I could connect to my instance immediately after install…
Exact same issue here with same error message… Has a solution been found ?
It appears in the jellyfin logs that connection attempts are seen by jellyfin but somehow jellyseerr keeps telling me that the username or password is incorrect…
I stumbled upon this issue on the upstream repository so i tried fiddling with my install by putting jellyfin on its own subdomain with its own certificate but nothing changed…
What i noticed however is that from the LAN jellyseerr keeps rejecting my login attempts, but from outside the local network it works properly. It seems that jellyseerr does not like LAN but i can’t explain why…
Hi !
Just stopping by to say that I have the same issue…
Here is what worked for me :
- connect to jellyseerr from outside your local network
- do the setup as requested (libraries, -arr connections, users, …)
- when the setup is done, logging in from the local network is possible
I don’t know what causes this behavior, but now it works…
Can you check if your /var/www/jellyseerr/config/settings.json file has been updated?
Upon installation it has its jellyfin key all empty:
...
"jellyfin": {
"name": "",
"hostname": "",
"externalHostname": "",
"libraries": [],
"serverId": ""
},
...
Has it changed now that you configured the app?
Yes it has : it’s now all filled up with correct info.
Caan you share an anonymized example? I’m trying to set it up manually.
Here is the full jellyfin/radarr/sonarr configuration, let me know if you need anything else.
Have you tried setting up from outside your LAN as i mentionned ?
"jellyfin": {
"name": "",
"hostname": "jellyfin url, i use a subdomain but maybe it works with a folder path",
"externalHostname": "",
"libraries": [
{
"id": "d974a57504426fd40d5d5e20bea2690d",
"name": "FLIMS",
"enabled": true,
"type": "movie"
},
{
"id": "73a784e72cb318e2fdaaf86447fc673d",
"name": "SÉRIES",
"enabled": true,
"type": "show"
}
],
"serverId": "31fc81dac9a949e9895ac1460258baf2"
},
"tautulli": {},
"radarr": [
{
"name": "the name you want to name it",
"hostname": "127.0.0.1",
"port": 8095,
"apiKey": "api key provided by radarr",
"useSsl": false,
"baseUrl": "base url provided by radarr",
"activeProfileId": 2,
"activeProfileName": "720 VO",
"activeDirectory": "/home/yunohost.multimedia/share/Films",
"is4k": false,
"minimumAvailability": "released",
"tags": [],
"isDefault": true,
"syncEnabled": false,
"preventSearch": false,
"id": 0
}
],
"sonarr": [
{
"name": "whatever name you like",
"hostname": "127.0.0.1",
"port": 8100,
"apiKey": "api key provided by sonarr",
"useSsl": false,
"baseUrl": "base url provided by sonarr",
"activeProfileId": 3,
"activeLanguageProfileId": 1,
"activeProfileName": "HD-720p",
"activeDirectory": "/home/yunohost.multimedia/share/Séries",
"activeAnimeProfileId": 3,
"activeAnimeLanguageProfileId": 1,
"activeAnimeProfileName": "HD-720p",
"activeAnimeDirectory": "/home/yunohost.multimedia/share/Séries",
"tags": [],
"animeTags": [],
"is4k": false,
"isDefault": true,
"enableSeasonFolders": true,
"syncEnabled": false,
"preventSearch": false,
"id": 0
}
],
I’ve just done a reinstallation to redo the library configuration and then connect to it from the outside in private browsing, and the result is identical. I’ve noticed that it’s impossible to connect from Android TV or an XBOX, but it works from an Android smartphone.
Same situation for me…I can log in to jellyfin but totally blocked at the jellyseer login.
What was the work around? I tried logging in from LTE, but had the same result.