Unable to install Roundcube : possibly "due to a conflict with another app"

What app is this about, and its version: Roundcube 1.6.15~ynh1
What YunoHost version are you running: 12.1.39 (stable)
What type of hardware are you using: VPS bought online

Describe your issue

I am trying to install Roundcube. But the install gets aborted indicating that the dependencies could not be installed. The log ends with these lines:

2026-04-30 23:30:48,540: WARNING - Unable to install apt dependencies, it might be due to a conflict with another app - or you should check and share the previous log about what are the problematic dependencies
2026-04-30 23:30:49,049: ERROR - provision_or_update failed for apt : An error occured inside the script snippet : Unable to install apt dependencies, it might be due to a conflict with another app - or you should check and share the previous log about what are the problematic dependencies

The full log is linked below. What should I do to fix this issue?

Share relevant logs or error messages

https://paste.yunohost.org/raw/oweyaceniq

Hello,

It seems related to this :

ppr

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I did try update and dist-upgrade. But it didn’t resolve the issue.

As far as I understood, there aren’t issues related to deb.sury.org … or are there?

Hello,

Maybe something similar here :

ppr

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sudo apt --fix-broken install
sudo apt update

Try the installation again

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I tried the solution given in Yarn and Sury APT keys issues

apt-get install extrepo
extrepo enable sury

I now get a different set of error messages. Can you take a look at this log, please: https://paste.yunohost.org/raw/acelovihez

I tried this also. But that too didn’t resolve the issue.

I would remove the extrepo_sury.sources and if needed, re-run

sudo rm /etc/apt/trusted.gpg.d/{yarn,extra_php_version}.gpg
sudo yunohost tools regen-conf apt
sudo apt update
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This worked. I was able to install Roundcube after all. Thank you very much!

1 Like