SOGo missing support for non-ascii characters

My YunoHost server

Hardware: OVH VPS SSD3
YunoHost version: 3.6.5.3
I have access to my server : Through SSH
Are you in a special context or did you perform some particular tweaking on your YunoHost instance ? : no

Description of my issue

I’ve installed SOGo on my Yunohost instance via the web interface. The app installed without any problem, and runs correctly - with one exception: it does not support any non-ascii characters (most notably for me, polish diacritics). ?s appear instead:

Their official demo instance (demo.sogo.nu/SOGo/) handles polish diacritics just fine.

which leads me to believe that this is an issue with how SOGo is packaged for yunohost.

How can I attempt to troubleshoot it?

Hello,

On my side in French it work so it might be a specific problem of your instance. So can you check that you have cleanly configured your language in the SOGo interface.

Can you give me the content of the last 50 line of log with this command : tail -n 50 /var/log/sogo/sogo.log.

Maybe also reconfiguring the locales could help. You can just type this:

# Reconfigure the locales
dpkg-reconfigure locales
# Restart sogo
systemctl restart sogo

Sure, there it is:

Jan 09 20:16:03 sogod [16784]: <0x0x5566aaf46030[iCalWeeklyRecurrenceCalculator]> Add range 2020-01-13 11:00:00 +0000 - 2020-01-13 12:00:00 +0000
Jan 09 20:16:03 sogod [16784]: 127.0.0.1 "GET /SOGo/so/user/Calendar/eventslist?asc=1&day=20200109&filterpopup=view_next7&search=title_Category_Location&sort=start&value= HTTP/1.0" 200 963/0 0.075 - - 0
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'root@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'admin@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'webmaster@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'postmaster@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+defaults': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: 127.0.0.1 "POST /SOGo/so/user/Calendar/4190-5E178980-7-65C4E080/save HTTP/1.0" 204 0/1073 0.080 - - 0
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'root@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'admin@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'webmaster@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'postmaster@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+defaults': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: 127.0.0.1 "POST /SOGo/so/user/Calendar/saveFoldersActivation HTTP/1.0" 204 0/14 0.014 - - 0
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'root@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'admin@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'webmaster@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'postmaster@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [2044]: <0x0x5566aa644b10[SOGoCache]> an error occurred when caching value for key 'user+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [2044]: <0x0x5566aa644b10[SOGoCache]> an error occurred when caching value for key 'user@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [2044]: <0x0x5566aa644b10[SOGoCache]> an error occurred when caching value for key 'root@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [2044]: <0x0x5566aa644b10[SOGoCache]> an error occurred when caching value for key 'admin@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [2044]: <0x0x5566aa644b10[SOGoCache]> an error occurred when caching value for key 'webmaster@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [2044]: <0x0x5566aa644b10[SOGoCache]> an error occurred when caching value for key 'postmaster@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+defaults': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [2044]: <0x0x5566aa644b10[SOGoCache]> an error occurred when caching value for key 'user+defaults': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [2044]: <0x0x5566aa644b10[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [2044]: 127.0.0.1 "GET /SOGo/so/user/Calendar/eventsblocks?ed=20200112&sd=20200106&view=weekview HTTP/1.0" 200 1028/0 0.017 - - 0
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: 127.0.0.1 "GET /SOGo/so/user/Calendar/eventslist?asc=1&day=20200109&filterpopup=view_next7&search=title_Category_Location&sort=start&value= HTTP/1.0" 200 439/0 0.032 - - 0
root@yuno:/home/admin#  tail -n 50 /var/log/sogo/sogo.log
Jan 09 20:16:03 sogod [16784]: <0x0x5566aaf46030[iCalWeeklyRecurrenceCalculator]> Add range 2020-01-13 11:00:00 +0000 - 2020-01-13 12:00:00 +0000
Jan 09 20:16:03 sogod [16784]: 127.0.0.1 "GET /SOGo/so/user/Calendar/eventslist?asc=1&day=20200109&filterpopup=view_next7&search=title_Category_Location&sort=start&value= HTTP/1.0" 200 963/0 0.075 - - 0
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'root@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'admin@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'webmaster@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'postmaster@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+defaults': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:04 sogod [16784]: 127.0.0.1 "POST /SOGo/so/user/Calendar/4190-5E178980-7-65C4E080/save HTTP/1.0" 204 0/1073 0.080 - - 0
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'root@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'admin@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'webmaster@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'postmaster@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+defaults': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: 127.0.0.1 "POST /SOGo/so/user/Calendar/saveFoldersActivation HTTP/1.0" 204 0/14 0.014 - - 0
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'root@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'admin@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'webmaster@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'postmaster@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [2044]: <0x0x5566aa644b10[SOGoCache]> an error occurred when caching value for key 'user+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [2044]: <0x0x5566aa644b10[SOGoCache]> an error occurred when caching value for key 'user@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [2044]: <0x0x5566aa644b10[SOGoCache]> an error occurred when caching value for key 'root@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [2044]: <0x0x5566aa644b10[SOGoCache]> an error occurred when caching value for key 'admin@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [2044]: <0x0x5566aa644b10[SOGoCache]> an error occurred when caching value for key 'webmaster@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [2044]: <0x0x5566aa644b10[SOGoCache]> an error occurred when caching value for key 'postmaster@yuno.<redacted-domain>+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+defaults': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [2044]: <0x0x5566aa644b10[SOGoCache]> an error occurred when caching value for key 'user+defaults': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [2044]: <0x0x5566aa644b10[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [2044]: 127.0.0.1 "GET /SOGo/so/user/Calendar/eventsblocks?ed=20200112&sd=20200106&view=weekview HTTP/1.0" 200 1028/0 0.017 - - 0
Jan 09 20:16:06 sogod [16784]: <0x0x5566aa743500[SOGoCache]> an error occurred when caching value for key 'user+settings': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"
Jan 09 20:16:06 sogod [16784]: 127.0.0.1 "GET /SOGo/so/user/Calendar/eventslist?asc=1&day=20200109&filterpopup=view_next7&search=title_Category_Location&sort=start&value= HTTP/1.0" 200 439/0 0.032 - - 0

I performed the above commands and confirmed my system uses en_US UTF-8 locale. Unfortunately, the issue still persists

I performed the above commands and confirmed my system uses en_US UTF-8 locale. Unfortunately, the issue still persists

Ok but as I understood your main language is not english. So you might need to add your language in the locales configuration.

Yeah, I use Polish.

I did add it in the locales configuration, and it still doesn’t work.

Could you try adding an event entitled “Zażółć gęślą jaźń” on your SOGo instance?