Plex app - Support

zedgar · February 9, 2015, 2:25pm

well, i dont know how to do that

zedgar · February 9, 2015, 2:33pm

i dont even understand what that means ; removing open ports, does that mean closing it ?
hum, it should be like eisenberg’s cat, nor open, nor closed ; like we’re sure ? lol

Novakin · February 10, 2015, 1:00pm

Hi,

Sorry emglish is not my mothertongue so sometimes i’m not really clear in my explainations

Delete the app completely, close ports 32400 and 32443 trough ssh or yunohost admin panel and try to reinstall the app

zedgar · February 10, 2015, 7:12pm

nevermind, plus it’s not my mothertongue too (french is).

i’m gonna try that now.

zedgar · February 10, 2015, 7:39pm

Thank you, it worked, the installation is complete !

but i’m new to plex (and yunohost) and i don’t really know how to configurate plex on my server ; do you have any tutorials that explain it ? Thanks again

edit : oh yeah, because i can’t connect to the plex server by its local ip - don’t know why. but with my computer local ip, i can connect to the plex on my computer . (thats not very clear right?). any idea ?

Novakin · February 11, 2015, 7:44am

I’m french too but let’s try to continue in english, it may be useful to anyone.

so from one of your computer what happens when you try to connect to http://localserverip:32400/web ?

also what happens when you try to connect from your local network to the domain/subdomain plex is using ?

zedgar · February 11, 2015, 2:02pm

well, again i’m not sure to exactly understand, sometimes i misunderstand terms (specially with local ip / public ip…).
because, to me, your two propositions are the same.

so, when i connect to my subdomain via firefox, i got this : “adresse introuvable” (can’t find this address) /

when i try to connect to http://localserverip:32400/web i got this : “la connexion a échoué” (“connection failed”) but i’m not even sure that the ip is good ? is it something like 94.23.xx.xxx ?

edit:
well, if this http://127.0.0.1:32400/web/index.html is the good address (i’m completely lost), i can connect to plex but to the plex which is on my computer (with the music on my computer) ; maybe i don’t understand something ?

Novakin · February 11, 2015, 2:26pm

No. looks like your tried to connect with an external IP Address.

Usually local ip starts by 192.168. or 10.0

If you want to know what is your yunohost local ip address you have to manually execute

sudo ifconfig

and look for the following

inet adr:192.168.x.x

Can you please also ping your domain or subdomain where plex is installed with the following command

ping subdomain.domain.tld

And check that it’s resolving your public IP address (the one starting by 94.23)

Novakin · February 11, 2015, 2:41pm

Dont you have an eth1 or eth0 interface ?

Your server isn’t connected to anything else ?

Novakin · February 11, 2015, 2:46pm

can you please delete this picture, it shows directy your IP address,

thought your yunohost was installed on your home network

can you connect to yunohost chat ?

zedgar · February 11, 2015, 2:49pm

oui ça j’y suis !

edit : are you there ?

edit2: and sorry for our imcomprehension

Novakin · February 11, 2015, 3:42pm

Í have some problems with my ISP, i’ll let you a message when it is ok for me.

Sorry for that

zedgar · February 11, 2015, 4:02pm

well, i found a solution that pointed me a new problem lmao,
plexmediaservice is disabled, and i can’t start it :
" Warning: Unable to execute command 'service plexmediaserver start’
Error: Unable to start service ‘plexmediaserver’ "

don’t know why ? maybe wrong installation (but it seemed to be well-installed…)

Novakin · February 12, 2015, 7:12am

So, let’s try to find some time today so we can talk on the chat
found a 4g usb key so i can have internet

zedgar · February 12, 2015, 4:36pm

I’m back, if your available to talk

Novakin · February 12, 2015, 4:43pm

i’m there too :)) will solve that I hope ))

zedgar · February 12, 2015, 7:19pm

well, for those who are interested, thanks to novakin who dev the app, i succedded to install the yunohost app plex on my distant server.
It allows to watch music and listen movies whereever i want ; it’s a streaming server actually.
The good thing is that i can download quickly torrents and access to the files almost as quickly.

Plus, you can share easily with your friends, which is pretty cool !
You could say that plex is not free, it’s not free if you want the app on your smartphone but thats all and for what i know, it’s the only app to propose such thing. subsonic is not free at all.
Owncloud is great but not to create a streaming server imo.

Novakin · February 13, 2015, 1:35am

Thanks

btw, if you installed the previous version of my package and if plexmediaserver is not starting after reboot please execute manually the following commands :

sudo update-rc.d plexmediaserver remove
sudo chmod +x /etc/init.d/plexmediaserver
sudo update-rc.d plexmediaserver defaults

It should be ok now

zedgar · February 14, 2015, 1:31pm

Hi Novakin, i don’t have access to quality & subtitles parameters during streaming (in the right up corner) like in this screenshot :

do you know why ?

edit : and, sorry to ask here but i don’t find the answer anywhere else, do you know how to calculate the maximum quality (1080p, 720p etc…) of videos compared to the internet speed ?
Well I don’t find lots of informations about plex ; if you have any links related to that, thanks !!

Novakin · February 15, 2015, 1:00pm

Hi,

You can find a lot of usefull informations on plex forum. https://forums.plex.tv/

Concering the missing quality option, i think it’s because your kimsufi processor is not powerfull enough to transcode videos.

Concercing the quality settings, :

20 Mbps for 1080p
12 Mbps for 1080p
10 Mbps for 1080p
8 Mbps for 1080p
4 Mbps for 720p
3 Mpbs for 720p
2 Mbps for 768p
1,5 Mbps for 480p

In order to find out the bandwitdth required in Mo/MB you have to divide / 8

if you want to get a 20 Mbps quality your server needs to upload at 2,5 Mo/s and your client needs to download at 2,5 Mo/s