Import Users: Unexpected server error

[livelongandprosper]

Hello, I’m having issues when trying to import csv with 1 user. I first exported the users and replaced the information of this new user: username, firstname, password, mail, mail-forward, groups

I’m getting the “Unexpected server error”:

My YunoHost server

Hardware: VPS bought online
YunoHost version: 11.2.8.2 (stable).
I have access to my server : through the webadmin
Are you in a special context or did you perform some particular tweaking on your YunoHost instance ? : I enabled a firewall with UFW. Here is the status output:
root@server:~# sudo ufw status verboseStatus: activeLogging: on (low)Default: deny (incoming), allow (outgoing), disabled (routed)New profiles: skipTo Action From-- ------ ----22/tcp ALLOW IN Anywhere 80/tcp ALLOW IN Anywhere 443 ALLOW IN Anywhere 22/tcp (v6) ALLOW IN Anywhere (v6) 80/tcp (v6) ALLOW IN Anywhere (v6) 443 (v6) ALLOW IN Anywhere (v6)

Description of my issue

Hello, I’m having issues when trying to import csv with 1 user. I first exported the users and replaced the information of this new user: username, firstname, password, mail, mail-forward, groups

I’m getting the “Unexpected server error”:

Logs: https://paste.yunohost.org/raw/aduqubogah

Many thanks for any help!

---

[Aleks]

@livelongandprosper

I enabled a firewall with UFW.

This probably has not relation to the current issue but I would expect this to heavily conflict with Yunohost’s firewall …

Regarding the error, can you share the log which may be available in Tools > Logs ?

[wbk]

Hi livelongandprosper,

@livelongandprosper

… trying to import csv with 1 user. I first exported the users…

I can’t help you, but I do like to let you know that you just taught me a feature that I was unaware of,

Thanks

Looking at the format, there is the column mail-alias, is there anything there that you did not change (and which would cause a duplicate email address?)

Good luck solving your problem!

[livelongandprosper]

@Aleks

Regarding the error, can you share the log which may be available in Tools > Logs ?

hmm there is nothing there related to the user import. I was trying the user import yesterday and the Tools>Logs has the most recent entry from 2 days ago.

[livelongandprosper]

@wbk

Looking at the format, there is the column mail-alias, is there anything there that you did not change (and which would cause a duplicate email address?)

Thanks! I just double checked and I kept the mail-alias empty.

[livelongandprosper]

@Aleks

This probably has not relation to the current issue but I would expect this to heavily conflict with Yunohost’s firewall …

You were right, disabling the UFW wasn’t the reason for this error. I disabled UFW and the same error appeared.

[wbk]

@livelongandprosper

I have access to my server : through the webadmin

Your VPS should come with SSH access. Can you figure out how to use that?

You could then try uploading the CSV to your server and then yunohost user import file.csv? Maybe the command line gives a clue as to what the problem is.