Users, Groups and Permissions are not opening

What type of hardware are you using: Other(?)
What YunoHost version are you running: 12.1.33
How are you able to access your server: The webadmin
Are you in a special context or did you perform specific tweaking on your YunoHost instance ?: I use the settings made by YunoHost

Describe your issue

Hello everyone,
I’ve been using YunoHost for a while. However, over the past few months, I’ve been encountering various issues that I’ve been unable to resolve. Most of them have been resolved.
Currently, I’m having the following issue: When I click on the “Users” section in WebAdmin, I get a completely gray screen. Then, I click on the homepage link, the green button at the top, and click “Add User.” After adding no users, I click on the “Users” link from the links above. I can see and edit my previous users.
However, when I click on the “Groups and Permissions” section on the homepage, I get a gray screen. When I try the same method above, it doesn’t work.
I’m having the same issue on a completely new YunoHost instance. A few weeks ago, some applications on my old server were corrupted due to user permissions. I changed the user IDs by forcing an intervention via SSH. The server crashed.

If anyone can help me resolve this without having to bash their head in, I’d be grateful. :smiley:

Share relevant logs or error messages

I couldn’t find any log records regarding this issue.

What does the network console say (in browser’s developer tools)? Any errors (non-200/300 HTTP responses?)

What’s the output of sudo yunohost user list --debug

@erprqjkf

I need logs, or didn’t happen :wink:

What do mean by ‘The server crashed ?’
Are you confident your hardware is ok ?

When I examine the Webadmin > Tools > Logs section, I don’t see any specific logs regarding this issue. When I run the sudo yunohost user list --debug command, I get the following error logs:

205 DEBUG loading python module yunohost.user took 0.071s
206 DEBUG processing action ‘yunohost.user.list’
303 DEBUG initializing root ldap interface
304 DEBUG action executed in 0.099s

Also, since this was a spontaneous system failure, and the same problem occurred both on the YunoHost instance I installed from backup and on the fresh install, I suspected it was a problem with YunoHost itself.

By “my server crashed,” I mean: I used some unusual (!) commands to change the UID records in the home/users folder. :slight_smile: Then Webadmin, all applications, SSH, and SFTP became inaccessible.

This is not an error, this is the expected behaviour with --debug… except that you should then get the users list below this output…

How did you do that ?

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