Updating and reinstalling OnlyOffice fails: can't fetch fonts

[dankerthrone]

What type of hardware are you using: VPS bought online
What YunoHost version are you running: 12.0.17
What app is this about: OnlyOffice

Describe your issue

So I tried updating OnlyOffice and was hit with the error message below. Tried it again and still no dice. So I uninstalled the app and tried to reinstall it. Still the same error message about missing fonts package.

Share relevant logs or error messages

args:
app: onlyoffice
force: false
label: OnlyOffice
no_remove_on_failure: false
ended_at: 2025-08-18 12:07:42.988876
error: “Konnte die Ressource ‘fonts’ (https://forge.liiib.re/indiehost/libre.sh/fonts/-/archive/4f5ad93ee65a862bddfc70eb48ac98e531968da7/fonts-4f5ad93ee65a862bddfc70eb48ac98e531968da7.tar.gz)
\ f\xFCr onlyoffice nicht herunterladen: https://forge.liiib.re/indiehost/libre.sh/fonts/-/archive/4f5ad93ee65a862bddfc70eb48ac98e531968da7/fonts-4f5ad93ee65a862bddfc70eb48ac98e531968da7.tar.gz:\n\
2025-08-18 14:07:42 ERROR 502: Bad Gateway.\n”
interface: api
operation: app_install
parent: null
related_to:

• • app
  • onlyoffice
    started_at: 2025-08-18 12:07:36.551735
    success: false
    yunohost_version: 12.0.17

============

2025-08-18 14:07:36,555: INFO - onlyoffice wird installiert…
2025-08-18 14:07:36,561: INFO - Provisioning sources…
2025-08-18 14:07:36,564: DEBUG - Prefetching asset main: https://github.com/ONLYOFFICE/DocumentServer/releases/download/v9.0.4/onlyoffice-documentserver_amd64.deb …
2025-08-18 14:07:41,991: DEBUG - Prefetching asset src: https://github.com/ONLYOFFICE/server/archive/refs/tags/v9.0.4.54.tar.gz …
2025-08-18 14:07:42,848: DEBUG - Prefetching asset fonts: https://forge.liiib.re/indiehost/libre.sh/fonts/-/archive/4f5ad93ee65a862bddfc70eb48ac98e531968da7/fonts-4f5ad93ee65a862bddfc70eb48ac98e531968da7.tar.gz …
2025-08-18 14:07:42,979: WARNING - Failed to provision sources : Konnte die Ressource ‘fonts’ (https://forge.liiib.re/indiehost/libre.sh/fonts/-/archive/4f5ad93ee65a862bddfc70eb48ac98e531968da7/fonts-4f5ad93ee65a862bddfc70eb48ac98e531968da7.tar.gz) für onlyoffice nicht herunterladen: https://forge.liiib.re/indiehost/libre.sh/fonts/-/archive/4f5ad93ee65a862bddfc70eb48ac98e531968da7/fonts-4f5ad93ee65a862bddfc70eb48ac98e531968da7.tar.gz:
2025-08-18 14:07:42 ERROR 502: Bad Gateway.

2025-08-18 14:07:42,982: INFO - Deprovisioning sources…
2025-08-18 14:07:42,986: ERROR - Automatische Ressourcen-Allokation (provisioning), die Unterbindung des Zugriffts auf Ressourcen (deprovisioning) oder die Aktualisierung der Ressourcen für onlyoffice schlug fehl: Konnte die Ressource ‘fonts’ (https://forge.liiib.re/indiehost/libre.sh/fonts/-/archive/4f5ad93ee65a862bddfc70eb48ac98e531968da7/fonts-4f5ad93ee65a862bddfc70eb48ac98e531968da7.tar.gz) für onlyoffice nicht herunterladen: https://forge.liiib.re/indiehost/libre.sh/fonts/-/archive/4f5ad93ee65a862bddfc70eb48ac98e531968da7/fonts-4f5ad93ee65a862bddfc70eb48ac98e531968da7.tar.gz:
2025-08-18 14:07:42 ERROR 502: Bad Gateway.

[Tho]

Could you try the testing branch?

(See Testing by zamentur · Pull Request #183 · YunoHost-Apps/onlyoffice_ynh · GitHub)

[dankerthrone]

Yes, that worked! Thank you!

So for anyone else interested, you install the testing branch via CLI by entering the following command:

sudo yunohost app install https://github.com/YunoHost-Apps/onlyoffice_ynh/tree/testing

I do not know of a way to install the testing branch with the webadmin GUI.

Connecting Onlyoffice to the Nextcloud connector also worked! However, Firefox refuses to let me edit documents via Onlyoffice in Nextcloud because “a site is embedding a site” and that’s potentially harmful. Website will not allow Firefox to display the page if another site has embedded it | Mozilla Support

Oh well, that’s a problem for another day