My YunoHost server
Hardware: Old laptop or computer at home
YunoHost version: 11.2.10.1
I have access to my server : (all of the following): Through SSH | through the webadmin | direct access via keyboard / screen | …
Are you in a special context (No) or did you perform some particular tweaking on your YunoHost instance ? : no
If yes, please explain:
Description of my issue
I can’t reach my server from outside my network. all IP ports are down. I had the server powered off for a few months, and turned it back on yesterday. It says it successfully updated, so I know it’s connected to the internet, but can’t access it publicly. what is the best way forward - delete OS and start over? delete domain and start over? thanks for any help.
[Here are some error messages](https://paste.yunohost.org/raw/jovevafipe)
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Base system (basesystem)
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[INFO] Server hardware architecture is bare-metal amd64
- Server model is Dell Inc. Latitude E4300
[INFO] Server is running Linux kernel 5.10.0-26-amd64
[INFO] Server is running Debian 11.9
[INFO] Server is running YunoHost 11.2.10.1 (stable)
- yunohost version: 11.2.10.1 (stable)
- yunohost-admin version: 11.2.4.1 (stable)
- moulinette version: 11.2 (stable)
- ssowat version: 11.2 (stable)
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Internet connectivity (ip)
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[SUCCESS] Domain name resolution is working!
[SUCCESS] The server is connected to the Internet through IPv4!
- Global IP: xx.xx.xx.xx
- Local IP: 192.168.1.208
[WARNING] The server does not have working IPv6.
- IPv6 should usually be automatically configured by the system or your provider if it's available. Otherwise, you might need to configure a few things manually as explained in the documentation here: https://yunohost.org/#/ipv6.
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DNS records (dnsrecords)
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[SUCCESS] DNS records are correctly configured for domain maindomain.tld (category basic)
[SUCCESS] DNS records are correctly configured for domain maindomain.tld (category mail)
[SUCCESS] DNS records are correctly configured for domain maindomain.tld (category xmpp)
[SUCCESS] DNS records are correctly configured for domain maindomain.tld (category extra)
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Ports exposure (ports)
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[ERROR] Port 22 is not reachable from the outside.
- Exposing this port is needed for admin features (service ssh)
- To fix this issue, you most probably need to configure port forwarding on your internet router as described in https://yunohost.org/isp_box_config
[ERROR] Port 25 is not reachable from the outside.
- Exposing this port is needed for email features (service postfix)
- To fix this issue, you most probably need to configure port forwarding on your internet router as described in https://yunohost.org/isp_box_config
[ERROR] Port 80 is not reachable from the outside.
- Exposing this port is needed for web features (service nginx)
- To fix this issue, you most probably need to configure port forwarding on your internet router as described in https://yunohost.org/isp_box_config
[ERROR] Port 443 is not reachable from the outside.
- Exposing this port is needed for web features (service nginx)
- To fix this issue, you most probably need to configure port forwarding on your internet router as described in https://yunohost.org/isp_box_config
[ERROR] Port 587 is not reachable from the outside.
- Exposing this port is needed for email features (service postfix)
- To fix this issue, you most probably need to configure port forwarding on your internet router as described in https://yunohost.org/isp_box_config
[ERROR] Port 993 is not reachable from the outside.
- Exposing this port is needed for email features (service dovecot)
- To fix this issue, you most probably need to configure port forwarding on your internet router as described in https://yunohost.org/isp_box_config
[ERROR] Port 5222 is not reachable from the outside.
- Exposing this port is needed for xmpp features (service metronome)
- To fix this issue, you most probably need to configure port forwarding on your internet router as described in https://yunohost.org/isp_box_config
[ERROR] Port 5269 is not reachable from the outside.
- Exposing this port is needed for xmpp features (service metronome)
- To fix this issue, you most probably need to configure port forwarding on your internet router as described in https://yunohost.org/isp_box_config
[ERROR] Port 30000 is not reachable from the outside.
- Exposing this port is needed for [?] features (service minetest)
- To fix this issue, you most probably need to configure port forwarding on your internet router as described in https://yunohost.org/isp_box_config
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Web (web)
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[ERROR] Domain maindomain.tld appears unreachable through HTTP from outside the local network.
- Connection error: could not connect to the requested domain, it's very likely unreachable.
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Email (mail)
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[SUCCESS] The SMTP mail server is able to send emails (outgoing port 25 is not blocked).
[ERROR] The SMTP mail server is unreachable from the outside on IPv4. It won't be able to receive emails.
- Could not open a connection on port 25 to your server in IPv4. It appears to be unreachable.
1. The most common cause for this issue is that port 25 is not correctly forwarded to your server.
2. You should also make sure that service postfix is running.
3. On more complex setups: make sure that no firewall or reverse-proxy is interfering.
[ERROR] No reverse DNS is defined in IPv4. Some emails may fail to get delivered or be flagged as spam.
- You should first try to configure reverse DNS with maindomain.tld in your internet router interface or your hosting provider interface. (Some hosting providers may require you to send them a support ticket for this).
- Some providers won't let you configure your reverse DNS (or their feature might be broken...). If you are experiencing issues because of this, consider the following solutions:
- Some ISP provide the alternative of using a mail server relay though it implies that the relay will be able to spy on your email traffic.
- A privacy-friendly alternative is to use a VPN *with a dedicated public IP* to bypass this kind of limits. See https://yunohost.org/#/vpn_advantage
- Or it's possible to switch to a different provider
[ERROR] Your IP or domain xx.xx.xx.xx is blacklisted on Spamhaus ZEN
- The blacklist reason is: "Listed by PBL, see https://check.spamhaus.org/query/ip/xx.xx.xx.xx"
- After identifying why you are listed and fixing it, feel free to ask for your IP or domain to be removed on https://www.spamhaus.org/zen/
[SUCCESS] 0 pending emails in the mail queues
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Services status check (services)
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[SUCCESS] Service dnsmasq is running!
[SUCCESS] Service dovecot is running!
[SUCCESS] Service fail2ban is running!
[SUCCESS] Service metronome is running!
[SUCCESS] Service minetest is running!
[SUCCESS] Service mysql is running!
[SUCCESS] Service nginx is running!
[SUCCESS] Service php7.4-fpm is running!
[SUCCESS] Service postfix is running!
[SUCCESS] Service redis-server is running!
[SUCCESS] Service rspamd is running!
[SUCCESS] Service slapd is running!
[SUCCESS] Service ssh is running!
[SUCCESS] Service yunohost-api is running!
[SUCCESS] Service yunohost-firewall is running!
[SUCCESS] Service yunomdns is running!
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System resources (systemresources)
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[SUCCESS] The system still has 4.9 GiB (86%) RAM available out of 5.7 GiB.
[SUCCESS] The system has 975 MiB of swap!
- Please be careful and aware that if the server is hosting swap on an SD card or SSD storage, it may drastically reduce the life expectancy of the device.
[SUCCESS] Storage / (on device /dev/sda1) still has 643 GiB (98.9%) space left (out of 651 GiB)!
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System configurations (regenconf)
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[SUCCESS] All configuration files are in line with the recommended configuration!
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Applications (apps)
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[SUCCESS] All installed apps respect basic packaging practices