Hi there.
My YunoHost server
Hardware: Self-Hosted Proxmox VM server.
YunoHost version: 4.0.4 - Just migrated 2 days ago.
I have access to my server : Through SSH
Are you in a special context or did you perform some particular tweaking on your YunoHost instance ? : yes
If yes, please explain: Just migrated up to version 4 - 2 days ago.
Description of my issue
“Synapse Matrix homeserver” will not start and fails to auto-start as well.
I have just migrated up to v4 and Buster.
I have a look at thread below on permissions, but this does not seem to be the case.
Any suggestions please.
Thanks.
Log
– Logs begin at Sat 2020-08-15 11:21:39 NZST, end at Sat 2020-08-15 14:44:46 NZST. –
Aug 15 14:44:26 systemd[1]: matrix-synapse.service: Failed with result ‘exit-code’.
– Subject: Unit failed
– Defined-By: systemd
– Support: Debian -- User Support
–
– The unit matrix-synapse.service has entered the ‘failed’ state with result ‘exit-code’.
Aug 15 14:44:26 systemd[1]: Failed to start Synapse Matrix homeserver.
– Subject: A start job for unit matrix-synapse.service has failed
– Defined-By: systemd
– Support: Debian -- User Support
–
– A start job for unit matrix-synapse.service has finished with a failure.
–
– The job identifier is 2348640 and the job result is failed.
Aug 15 14:44:29 systemd[1]: matrix-synapse.service: Service RestartSec=3s expired, scheduling restart.
Aug 15 14:44:29 systemd[1]: matrix-synapse.service: Scheduled restart job, restart counter is at 30789.
– Subject: Automatic restarting of a unit has been scheduled
– Defined-By: systemd
– Support: Debian -- User Support
–
– Automatic restarting of the unit matrix-synapse.service has been scheduled, as the result for
– the configured Restart= setting for the unit.
Aug 15 14:44:29 systemd[1]: Stopped Synapse Matrix homeserver.
– Subject: A stop job for unit matrix-synapse.service has finished
– Defined-By: systemd
– Support: Debian -- User Support
–
– A stop job for unit matrix-synapse.service has finished.
–
– The job identifier is 2348716 and the job result is done.
Aug 15 14:44:29 systemd[1]: Starting Synapse Matrix homeserver…
– Subject: A start job for unit matrix-synapse.service has begun execution
– Defined-By: systemd
– Support: Debian -- User Support
–
– A start job for unit matrix-synapse.service has begun execution.
–
– The job identifier is 2348716.
Aug 15 14:44:29 python[25545]: /opt/yunohost/matrix-synapse/bin/python: Error while finding module specification for ‘synapse.app.homeserver’ (ModuleNotFoundError: No module named ‘synapse’)
Aug 15 14:44:29 systemd[1]: matrix-synapse.service: Control process exited, code=exited, status=1/FAILURE
– Subject: Unit process exited
– Defined-By: systemd
– Support: Debian -- User Support
–
– An ExecStartPre= process belonging to unit matrix-synapse.service has exited.
–
– The process’ exit code is ‘exited’ and its exit status is 1.
Aug 15 14:44:29 systemd[1]: matrix-synapse.service: Failed with result ‘exit-code’.
– Subject: Unit failed
– Defined-By: systemd
– Support: Debian -- User Support
–
– The unit matrix-synapse.service has entered the ‘failed’ state with result ‘exit-code’.
Aug 15 14:44:29 systemd[1]: Failed to start Synapse Matrix homeserver.
– Subject: A start job for unit matrix-synapse.service has failed
– Defined-By: systemd
– Support: Debian -- User Support
–
– A start job for unit matrix-synapse.service has finished with a failure.
–
– The job identifier is 2348716 and the job result is failed.
Aug 15 14:44:33 systemd[1]: matrix-synapse.service: Service RestartSec=3s expired, scheduling restart.
Aug 15 14:44:33 systemd[1]: matrix-synapse.service: Scheduled restart job, restart counter is at 30790.
– Subject: Automatic restarting of a unit has been scheduled
– Defined-By: systemd
– Support: Debian -- User Support
–
– Automatic restarting of the unit matrix-synapse.service has been scheduled, as the result for
– the configured Restart= setting for the unit.
Aug 15 14:44:33 systemd[1]: Stopped Synapse Matrix homeserver.
– Subject: A stop job for unit matrix-synapse.service has finished
– Defined-By: systemd
– Support: Debian -- User Support
–
– A stop job for unit matrix-synapse.service has finished.