Synapse seems to work but it doesn't actually deliver messages

My YunoHost server

Hardware: Raspberry Pi at home
YunoHost version:
I have access to my server : Through SSH | through the webadmin | direct access via keyboard /
Are you in a special context or did you perform some particular tweaking on your YunoHost instance ? : no

Description of my issue

Hello everyone, I have a problem with synapse and I hope to get your help to find the solution.

Since yesterday synapse seems to have stopped working: apparently the client seems to connect to the service and seems to accept the messages but they are not delivered. When I try to restart the service I get this error message which I attach below.

I don’t remember making any major changes and I can’t understand what could have happened

any help will be appreciated :slight_smile:

  File "/usr/lib/python3/dist-packages/moulinette/interfaces/", line 494, in process
    ret = self.actionsmap.process(arguments, timeout=30, route=_route)
  File "/usr/lib/python3/dist-packages/moulinette/", line 599, in process
    return func(**arguments)
  File "/usr/lib/moulinette/yunohost/", line 555, in service_log
    result[log_path] = _tail(log_path, number)
  File "/usr/lib/moulinette/yunohost/", line 817, in _tail
    lines =
  File "/usr/lib/python3.7/", line 322, in decode
    (result, consumed) = self._buffer_decode(data, self.errors, final)

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