Synapse: Attached images fail to load for contacts on other servers

What type of hardware are you using: VPS bought online
What YunoHost version are you running: 11.2.3
What app is this about: Synapse

Describe your issue

When sending an image as an attachment to a contact who is not on my server, the message is sent, but the image consistently fails to load for them. I can see the image, however, on any client.

Share relevant logs or error messages

No relevant logs

Hello,

It could be related to Prepare for authenticated media freeze by H-Shay · Pull Request #17433 · element-hq/synapse · GitHub
and Matrix.org - This Week in Matrix 2024-09-06

Maybe you should check that the target server are up to date with the last synapse version.

Cheers, the users are on matrix.org, which I imagine would be up to date. I wonder if they have verified their session; if they hadn’t, do you imagine that could cause an issue?

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