Synapse Admin immediately logging me out when I try logging in

SydneyWafflez · September 11, 2024, 9:00pm

What type of hardware are you using: Virtual machine
What YunoHost version are you running: 11.2.30.2
What app is this about: Synapse Admin

Describe your issue

I installed the app on admin.domain.com, with domain.com being my synapse server. Chat.domain.com is the chat application. When I try to sign in to my synapse server using the admin panel, it makes me sign in using SSO. I authorize the access, and I see the admin panel for half a second. It then disappears, with a red box saying “Your session has ended, please reconnect.”

I have tried changing the browser I use to connect, with no changes.

Share relevant logs or error messages

https://paste.yunohost.org/raw/isukagejac

Josue · September 12, 2024, 4:30pm

Hello,

Can you share the log of synapse during the authentication.

You can do it this way:

Launch this command tail -f -n0 /var/log/matrix-synapse/homeserver.log.
do the authentication
stop the command with ctrl + c
and share the content that you had.

SydneyWafflez · September 12, 2024, 5:13pm

2024-09-12 13:12:25,848 - synapse.access.http.8008 - 473 - INFO - GET-557- 172.71.254.94 - 8008 - {@sydneymae:estradiol.gg} Processed request: 30.002sec/0.000sec (0.001sec, 0.000sec) (0.001sec/0.002sec/5) 227B 200 "GET /_matrix/client/v3/sync?filter=0&since=s1_134_0_1_3_1_1_19_0_1&set_presence=unavailable&timeout=30000 HTTP/1.0" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:26,132 - synapse.access.http.8008 - 473 - INFO - GET-559- 172.71.254.94 - 8008 - {@sydneymae:estradiol.gg} Processed request: 0.004sec/0.000sec (0.000sec, 0.001sec) (0.001sec/0.001sec/5) 371B 200 "GET /_matrix/client/v3/sync?filter=0&since=s1_134_0_1_3_1_1_19_0_1&set_presence=unavailable&timeout=30000 HTTP/1.0" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:30,468 - synapse.rest.client.login - 677 - INFO - GET-562- Redirecting to https://estradiol.gg/_matrix/cas_server.php/login?service=https%3A%2F%2Festradiol.gg%2F_matrix%2Fclient%2Fr0%2Flogin%2Fcas%2Fticket%3FredirectUrl%3Dhttps%253A%252F%252Fadmin.estradiol.gg%252F%2523%252Flogin
2024-09-12 13:12:30,468 - synapse.access.http.8008 - 473 - INFO - GET-562- 172.70.131.51 - 8008 - {None} Processed request: 0.000sec/-0.000sec (0.000sec, 0.000sec) (0.000sec/0.000sec/0) 0B 302 "GET /_matrix/client/r0/login/sso/redirect?redirectUrl=https%3A%2F%2Fadmin.estradiol.gg%2F%23%2Flogin HTTP/1.0" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:30,850 - synapse.http.client - 428 - INFO - GET-563- Received response to GET https://estradiol.gg/_matrix/cas_server.php/proxyValidate?ticket=f0f292df91177b777986536f9ea40ff659af48629ecc576e66062f816e6ae4ac56d567bb2abdc86919087710c87afbb69744&service=https%3A%2F%2Festradiol.gg%2F_matrix%2Fclient%2Fr0%2Flogin%2Fcas%2Fticket%3FredirectUrl%3Dhttps%253A%252F%252Fadmin.estradiol.gg%252F%2523%252Flogin: 200
2024-09-12 13:12:30,853 - synapse.handlers.sso - 376 - INFO - GET-563- Found existing mapping for IdP 'cas' and remote_user_id 'sydneymae': @sydneymae:estradiol.gg
2024-09-12 13:12:30,858 - synapse.access.http.8008 - 473 - INFO - GET-563- 172.69.59.18 - 8008 - {None} Processed request: 0.024sec/-0.000sec (0.002sec, 0.000sec) (0.001sec/0.003sec/4) 13969B 200 "GET /_matrix/client/r0/login/cas/ticket?redirectUrl=https%3A%2F%2Fadmin.estradiol.gg%2F%23%2Flogin&ticket=f0f292df91177b777986536f9ea40ff659af48629ecc576e66062f816e6ae4ac56d567bb2abdc86919087710c87afbb69744 HTTP/1.0" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:31,057 - synapse.access.http.8008 - 473 - INFO - GET-564- 172.69.59.18 - 8008 - {None} Processed request: 0.002sec/-0.000sec (0.000sec, 0.000sec) (0.000sec/0.001sec/2) 3103B 200 "GET /_matrix/media/v1/thumbnail/estradiol.gg/NrwTWAMRkJkuQJBjwcwYCqzC?width=64&height=64&method=crop HTTP/1.0" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:32,295 - synapse.access.http.8008 - 473 - INFO - GET-566- 172.71.254.94 - 8008 - {None} Processed request: 0.000sec/0.000sec (0.000sec, 0.000sec) (0.000sec/0.000sec/0) 28B 200 "GET /_synapse/admin/v1/server_version HTTP/1.1" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:32,308 - synapse.access.http.8008 - 473 - INFO - GET-567- 172.71.254.94 - 8008 - {None} Processed request: 0.000sec/0.000sec (0.001sec, 0.000sec) (0.000sec/0.000sec/0) 999B 200 "GET /_matrix/client/versions HTTP/1.0" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:32,315 - synapse.access.http.8008 - 473 - INFO - GET-568- 172.71.254.94 - 8008 - {None} Processed request: 0.000sec/0.000sec (0.000sec, 0.000sec) (0.000sec/0.000sec/0) 198B 200 "GET /_matrix/client/r0/login HTTP/1.0" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:32,409 - synapse.handlers.auth - 1005 - INFO - POST-569- Logging in user @sydneymae:estradiol.gg on device CUJHGPLRGV
2024-09-12 13:12:32,411 - synapse.access.http.8008 - 473 - INFO - GET-570- 172.71.254.94 - 8008 - {None} Processed request: 0.000sec/0.001sec (0.000sec, 0.000sec) (0.000sec/0.000sec/0) 28B 200 "GET /_synapse/admin/v1/server_version HTTP/1.1" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:32,414 - synapse.access.http.8008 - 473 - INFO - POST-569- 172.71.254.94 - 8008 - {None} Processed request: 0.012sec/0.000sec (0.002sec, 0.001sec) (0.001sec/0.007sec/7) 274B 200 "POST /_matrix/client/r0/login HTTP/1.0" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:32,415 - synapse.access.http.8008 - 473 - INFO - GET-561- 172.71.254.94 - 8008 - {@sydneymae:estradiol.gg} Processed request: 6.020sec/0.000sec (0.001sec, 0.001sec) (0.002sec/0.004sec/10) 282B 200 "GET /_matrix/client/v3/sync?filter=0&since=s1_135_0_1_3_1_1_19_0_1&set_presence=unavailable&timeout=30000 HTTP/1.0" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:32,420 - synapse.access.http.8008 - 473 - INFO - GET-571- 172.71.254.94 - 8008 - {None} Processed request: 0.000sec/0.000sec (0.000sec, 0.000sec) (0.000sec/0.000sec/0) 999B 200 "GET /_matrix/client/versions HTTP/1.0" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:32,434 - synapse.access.http.8008 - 473 - INFO - GET-572- 172.71.254.94 - 8008 - {None} Processed request: 0.000sec/0.000sec (0.000sec, 0.000sec) (0.000sec/0.000sec/0) 198B 200 "GET /_matrix/client/r0/login HTTP/1.0" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:32,531 - synapse.access.http.8008 - 473 - INFO - GET-573- 172.71.254.95 - 8008 - {None} Processed request: 0.000sec/0.000sec (0.000sec, 0.000sec) (0.000sec/0.000sec/0) 28B 200 "GET /_synapse/admin/v1/server_version HTTP/1.1" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:32,532 - synapse.access.http.8008 - 473 - INFO - GET-574- 172.71.254.95 - 8008 - {None} Processed request: 0.000sec/0.000sec (0.000sec, 0.000sec) (0.000sec/0.000sec/0) 999B 200 "GET /_matrix/client/versions HTTP/1.0" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:32,577 - synapse.access.http.8008 - 473 - INFO - GET-575- 172.71.254.95 - 8008 - {None} Processed request: 0.000sec/0.001sec (0.000sec, 0.000sec) (0.000sec/0.000sec/0) 198B 200 "GET /_matrix/client/r0/login HTTP/1.0" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:32,697 - synapse.access.http.8008 - 473 - INFO - POST-578- 172.71.254.94 - 8008 - {@sydneymae:estradiol.gg} Processed request: 0.005sec/0.000sec (0.000sec, 0.001sec) (0.000sec/0.003sec/4) 1114B 200 "POST /_matrix/client/v3/keys/query HTTP/1.0" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:32,714 - synapse.http.server - 131 - INFO - GET-579- <XForwardedForRequest at 0x7f423820cfd0 method='GET' uri='/_synapse/admin/v2/users?deactivated=false&dir=f&from=0&guests=true&limit=10&order_by=name' clientproto='HTTP/1.1' site='8008'> SynapseError: 403 - You are not a server admin
2024-09-12 13:12:32,715 - synapse.access.http.8008 - 473 - INFO - GET-579- 172.71.254.94 - 8008 - {@sydneymae:estradiol.gg} Processed request: 0.004sec/0.000sec (0.001sec, 0.000sec) (0.000sec/0.002sec/3) 62B 403 "GET /_synapse/admin/v2/users?deactivated=false&dir=f&from=0&guests=true&limit=10&order_by=name HTTP/1.1" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:32,945 - synapse.util.task_scheduler - 368 - INFO - task-delete_device_messages-2-pBpuYosuYFONRana- Task complete: 0.002sec (0.000sec, 0.000sec) (0.000sec/0.001sec/2) [0 dbevts] 'CUJHGPLRGV', {'user_id': '@sydneymae:estradiol.gg', 'device_id': 'CUJHGPLRGV', 'up_to_stream_id': 1}
2024-09-12 13:12:32,948 - synapse.access.http.8008 - 473 - INFO - POST-583- 172.71.254.94 - 8008 - {@sydneymae:estradiol.gg} Processed request: 0.017sec/0.000sec (0.002sec, 0.001sec) (0.001sec/0.011sec/10) 2B 200 "POST /_matrix/client/r0/logout HTTP/1.0" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:32,952 - synapse.access.http.8008 - 473 - INFO - GET-582- 172.71.254.94 - 8008 - {@sydneymae:estradiol.gg} Processed request: 0.031sec/0.000sec (0.001sec, 0.001sec) (0.002sec/0.004sec/10) 282B 200 "GET /_matrix/client/v3/sync?filter=0&since=s1_135_0_1_3_1_1_20_0_1&set_presence=unavailable&timeout=30000 HTTP/1.0" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:33,072 - synapse.access.http.8008 - 473 - INFO - POST-584- 172.71.254.95 - 8008 - {@sydneymae:estradiol.gg} Processed request: 0.002sec/0.000sec (0.000sec, 0.000sec) (0.000sec/0.001sec/3) 1114B 200 "POST /_matrix/client/v3/keys/query HTTP/1.0" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:33,074 - synapse.access.http.8008 - 473 - INFO - GET-585- 172.71.254.95 - 8008 - {None} Processed request: 0.000sec/0.000sec (0.000sec, 0.000sec) (0.000sec/0.000sec/0) 28B 200 "GET /_synapse/admin/v1/server_version HTTP/1.1" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:33,074 - synapse.access.http.8008 - 473 - INFO - GET-586- 172.71.254.95 - 8008 - {None} Processed request: 0.000sec/0.000sec (0.000sec, 0.000sec) (0.000sec/0.000sec/0) 999B 200 "GET /_matrix/client/versions HTTP/1.0" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:33,077 - synapse.access.http.8008 - 473 - INFO - GET-587- 172.71.254.95 - 8008 - {None} Processed request: 0.000sec/0.000sec (0.000sec, 0.000sec) (0.000sec/0.000sec/0) 198B 200 "GET /_matrix/client/r0/login HTTP/1.0" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:33,182 - synapse.access.http.8008 - 473 - INFO - GET-588- 172.71.254.94 - 8008 - {None} Processed request: 0.000sec/0.000sec (0.000sec, 0.000sec) (0.000sec/0.000sec/0) 28B 200 "GET /_synapse/admin/v1/server_version HTTP/1.1" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:33,193 - synapse.access.http.8008 - 473 - INFO - GET-590- 172.71.254.94 - 8008 - {None} Processed request: 0.000sec/0.000sec (0.000sec, 0.000sec) (0.000sec/0.000sec/0) 999B 200 "GET /_matrix/client/versions HTTP/1.0" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:33,199 - synapse.access.http.8008 - 473 - INFO - GET-591- 172.71.254.94 - 8008 - {None} Processed request: 0.000sec/0.000sec (0.000sec, 0.000sec) (0.000sec/0.000sec/0) 198B 200 "GET /_matrix/client/r0/login HTTP/1.0" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:33,303 - synapse.access.http.8008 - 473 - INFO - GET-592- 172.71.254.95 - 8008 - {None} Processed request: 0.000sec/0.001sec (0.000sec, 0.000sec) (0.000sec/0.000sec/0) 28B 200 "GET /_synapse/admin/v1/server_version HTTP/1.1" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:33,304 - synapse.access.http.8008 - 473 - INFO - GET-593- 172.71.254.95 - 8008 - {None} Processed request: 0.000sec/0.001sec (0.000sec, 0.000sec) (0.000sec/0.000sec/0) 999B 200 "GET /_matrix/client/versions HTTP/1.0" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:33,312 - synapse.access.http.8008 - 473 - INFO - GET-594- 172.71.254.95 - 8008 - {None} Processed request: 0.000sec/0.001sec (0.000sec, 0.000sec) (0.000sec/0.000sec/0) 198B 200 "GET /_matrix/client/r0/login HTTP/1.0" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:34,918 - synapse.access.http.8008 - 473 - INFO - GET-596- 172.71.254.95 - 8008 - {None} Processed request: 0.000sec/0.001sec (0.000sec, 0.000sec) (0.000sec/0.000sec/0) 28B 200 "GET /_synapse/admin/v1/server_version HTTP/1.1" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:34,918 - synapse.access.http.8008 - 473 - INFO - GET-597- 172.71.254.95 - 8008 - {None} Processed request: 0.000sec/0.001sec (0.000sec, 0.000sec) (0.000sec/0.000sec/0) 999B 200 "GET /_matrix/client/versions HTTP/1.0" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:34,919 - synapse.access.http.8008 - 473 - INFO - GET-598- 172.71.254.95 - 8008 - {None} Processed request: 0.000sec/0.000sec (0.000sec, 0.000sec) (0.000sec/0.000sec/0) 198B 200 "GET /_matrix/client/r0/login HTTP/1.0" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36" [0 dbevts]
2024-09-12 13:12:36,429 - synapse.storage.databases.main.event_push_actions - 1396 - INFO - rotate_notifs-2408- Rotating notifications
2024-09-12 13:12:36,429 - synapse.storage.databases.main.event_push_actions - 1599 - INFO - rotate_notifs-2408- Rotating notifications up to: 1
2024-09-12 13:12:36,430 - synapse.storage.databases.main.event_push_actions - 1685 - INFO - rotate_notifs-2408- Rotating notifications, handling 0 rows
2024-09-12 13:12:36,431 - synapse.storage.databases.main.event_push_actions - 1770 - INFO - rotate_notifs-2408- Rotating notifications, deleted 0 push actions
2024-09-12 13:12:36,469 - synapse.util.caches.lrucache - 218 - INFO - LruCache._expire_old_entries-2408- Dropped 0 items from caches

Josue · September 12, 2024, 7:06pm

2024-09-12 13:12:32,714 - synapse.http.server - 131 - INFO - GET-579- <XForwardedForRequest at 0x7f423820cfd0 method='GET' uri='/_synapse/admin/v2/users?deactivated=false&dir=f&from=0&guests=true&limit=10&order_by=name' clientproto='HTTP/1.1' site='8008'> SynapseError: 403 - You are not a server admin

Well seem that you try to login with a user which is not an admin.

You can set a user as admin with this command:

bash /opt/yunohost/matrix-synapse/set_admin_user.sh <your-user>

system · September 27, 2024, 7:07pm

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