[Solved] [Synapse/yuno] : install failed

Hello,

on a VPS OVH (debian 10/yuno 4.3.4.2 -stable-), I failed to install synapse.
Here the paste : https://paste.yunohost.org/raw/uyejaqofoy

Is something I have forgotten ?

Thks a lot by advance for any help

Zblerg, naively I would try from the command line just in case, otherwise the error message is a bit mysterious

Hello @Aleks,

Thanks you for your answer.

I try with yunohost app install synapse

And the install failed again => https://paste.yunohost.org/raw/guyeqobehi

This looks very similar to the issue I have been having.

In particular, both of our installation attempts have an error resembling:

2021-12-22 15:11:25,539: WARNING - Fatal Python error: GC object already tracked
2021-12-22 15:11:25,540: DEBUG - 
2021-12-22 15:11:25,540: WARNING - Current thread 0x00007f3eaa64c740 (most recent call first):
2021-12-22 15:11:25,541: WARNING -   File "/opt/yunohost/matrix-synapse/lib/python3.7/site-packages/attr/validators.py", line 356 in __call__
2021-12-22 15:11:25,541: WARNING -   File "<attrs generated init synapse.types.RoomStreamToken>", line 12 in __init__
2021-12-22 15:11:25,542: WARNING -   File "/opt/yunohost/matrix-synapse/lib/python3.7/site-packages/synapse/types.py", line 676 in <module>
2021-12-22 15:11:25,543: WARNING -   File "<frozen importlib._bootstrap>", line 219 in _call_with_frames_removed
2021-12-22 15:11:25,543: WARNING -   File "<frozen importlib._bootstrap_external>", line 728 in exec_module
2021-12-22 15:11:25,544: WARNING -   File "<frozen importlib._bootstrap>", line 677 in _load_unlocked
2021-12-22 15:11:25,544: WARNING -   File "<frozen importlib._bootstrap>", line 967 in _find_and_load_unlocked
2021-12-22 15:11:25,545: WARNING -   File "<frozen importlib._bootstrap>", line 983 in _find_and_load
2021-12-22 15:11:25,546: WARNING -   File "/opt/yunohost/matrix-synapse/lib/python3.7/site-packages/synapse/events/__init__.py", line 39 in <module>
2021-12-22 15:11:25,547: WARNING -   File "<frozen importlib._bootstrap>", line 219 in _call_with_frames_removed
2021-12-22 15:11:25,547: WARNING -   File "<frozen importlib._bootstrap_external>", line 728 in exec_module
2021-12-22 15:11:25,548: WARNING -   File "<frozen importlib._bootstrap>", line 677 in _load_unlocked
2021-12-22 15:11:25,548: WARNING -   File "<frozen importlib._bootstrap>", line 967 in _find_and_load_unlocked
2021-12-22 15:11:25,549: WARNING -   File "<frozen importlib._bootstrap>", line 983 in _find_and_load
2021-12-22 15:11:25,549: WARNING -   File "<frozen importlib._bootstrap>", line 219 in _call_with_frames_removed
2021-12-22 15:11:25,550: WARNING -   File "<frozen importlib._bootstrap>", line 1035 in _handle_fromlist
2021-12-22 15:11:25,551: WARNING -   File "/opt/yunohost/matrix-synapse/lib/python3.7/site-packages/synapse/app/homeserver.py", line 28 in <module>
2021-12-22 15:11:25,551: WARNING -   File "/usr/lib/python3.7/runpy.py", line 85 in _run_code
2021-12-22 15:11:25,552: WARNING -   File "/usr/lib/python3.7/runpy.py", line 193 in _run_module_as_main
2021-12-22 15:11:25,555: WARNING - ./install: line 217: 31038 Aborted                 python -m synapse.app.homeserver --keys-directory /etc/matrix-$app/ --generate-config --generate-keys --server-name $server_name --report-stats=no -c homeserver.yml

Hello @olde2000 ,

Yeah you’re right. I saw your post.
6 months ago, for me, the install on the VPS went smoothly for me.
But after reinstall ; install failed…

I hope we will find a solution … I want to try other thing than IRC :slight_smile:

Hello,

since update yuno 4.3.5 (stable), all is OK for me for an install of Synapse and element.

Thks a lot

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