My YunoHost server
Hardware: Old laptop or computer (Dell Optiplex 7050 Micro, 32 GB ram)
YunoHost version: 11.2.10.3 (stable)
I have access to my server : Through SSH
Are you in a special context or did you perform some particular tweaking on your YunoHost instance ? : no
Description of my issue
I had my server crash on me in November with my SSD ending up failing. I got backups out in time and am now trying to restore my Synapse/Matrix server.
I have put the relevant .tar and .json files back into the correct folder and I am trying to restore from the web admin interface. I get this error message:
2024-03-21 20:09:37,978: DEBUG - + pip3 install --upgrade setuptools==60.8.2 wheel pip
2024-03-21 20:09:38,923: DEBUG - Collecting setuptools==60.8.2
2024-03-21 20:09:38,923: DEBUG - Obtaining dependency information for setuptools==60.8.2 from https://files.pythonhosted.org/packages/ad/65/7b98718c0ecebbdae5a5251fffc43dd3800ff3d1a6f7cc1aa09cfbcf17a5/setuptools-60.8.2-py3-none-any.whl.metadata
2024-03-21 20:09:39,203: DEBUG - Downloading setuptools-60.8.2-py3-none-any.whl.metadata (5.9 kB)
2024-03-21 20:09:39,211: DEBUG - Requirement already satisfied: wheel in /opt/yunohost/matrix-synapse/lib/python3.9/site-packages (0.41.2)
2024-03-21 20:09:39,283: DEBUG - Collecting wheel
2024-03-21 20:09:39,284: DEBUG - Obtaining dependency information for wheel from https://files.pythonhosted.org/packages/7d/cd/d7460c9a869b16c3dd4e1e403cce337df165368c71d6af229a74699622ce/wheel-0.43.0-py3-none-any.whl.metadata
2024-03-21 20:09:39,310: DEBUG - Downloading wheel-0.43.0-py3-none-any.whl.metadata (2.2 kB)
2024-03-21 20:09:39,313: DEBUG - Requirement already satisfied: pip in /opt/yunohost/matrix-synapse/lib/python3.9/site-packages (23.2.1)
2024-03-21 20:09:39,416: DEBUG - Collecting pip
2024-03-21 20:09:39,416: DEBUG - Obtaining dependency information for pip from https://files.pythonhosted.org/packages/8a/6a/19e9fe04fca059ccf770861c7d5721ab4c2aebc539889e97c7977528a53b/pip-24.0-py3-none-any.whl.metadata
2024-03-21 20:09:39,442: DEBUG - Downloading pip-24.0-py3-none-any.whl.metadata (3.6 kB)
2024-03-21 20:09:39,528: DEBUG - Downloading setuptools-60.8.2-py3-none-any.whl (1.1 MB)
2024-03-21 20:09:39,647: DEBUG - ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 1.1/1.1 MB 9.5 MB/s eta 0:00:00
2024-03-21 20:09:39,673: DEBUG - Downloading wheel-0.43.0-py3-none-any.whl (65 kB)
2024-03-21 20:09:39,677: DEBUG - ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 65.8/65.8 kB 26.8 MB/s eta 0:00:00
2024-03-21 20:09:39,711: DEBUG - Downloading pip-24.0-py3-none-any.whl (2.1 MB)
2024-03-21 20:09:39,820: DEBUG - ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 2.1/2.1 MB 20.0 MB/s eta 0:00:00
2024-03-21 20:09:40,180: DEBUG - Installing collected packages: wheel, setuptools, pip
2024-03-21 20:09:40,180: DEBUG - Attempting uninstall: wheel
2024-03-21 20:09:40,181: DEBUG - Found existing installation: wheel 0.41.2
2024-03-21 20:09:40,185: DEBUG - Uninstalling wheel-0.41.2:
2024-03-21 20:09:40,186: DEBUG - Successfully uninstalled wheel-0.41.2
2024-03-21 20:09:40,226: DEBUG - Attempting uninstall: setuptools
2024-03-21 20:09:40,227: DEBUG - Found existing installation: setuptools 68.2.2
2024-03-21 20:09:40,244: DEBUG - Uninstalling setuptools-68.2.2:
2024-03-21 20:09:40,291: DEBUG - Successfully uninstalled setuptools-68.2.2
2024-03-21 20:09:40,597: DEBUG - Attempting uninstall: pip
2024-03-21 20:09:40,598: DEBUG - Found existing installation: pip 23.2.1
2024-03-21 20:09:40,639: DEBUG - Uninstalling pip-23.2.1:
2024-03-21 20:09:40,645: DEBUG - Successfully uninstalled pip-23.2.1
2024-03-21 20:09:41,501: WARNING - ERROR: pip's dependency resolver does not currently take into account all the packages that are installed. This behaviour is the source of the following dependency conflicts.
2024-03-21 20:09:41,501: WARNING - setuptools-rust 1.7.0 requires setuptools>=62.4, but you have setuptools 60.8.2 which is incompatible.
2024-03-21 20:09:41,501: DEBUG - Successfully installed pip-24.0 setuptools-60.8.2 wheel-0.43.0
2024-03-21 20:09:41,732: DEBUG - + pip3 install --upgrade cffi ndg-httpsclient psycopg2 lxml jinja2
2024-03-21 20:09:42,094: DEBUG - Requirement already satisfied: cffi in /opt/yunohost/matrix-synapse/lib/python3.9/site-packages (1.15.1)
2024-03-21 20:09:42,330: DEBUG - Collecting cffi
2024-03-21 20:09:42,419: DEBUG - Downloading cffi-1.16.0-cp39-cp39-manylinux_2_17_x86_64.manylinux2014_x86_64.whl.metadata (1.5 kB)
2024-03-21 20:09:42,442: DEBUG - Requirement already satisfied: ndg-httpsclient in /opt/yunohost/matrix-synapse/lib/python3.9/site-packages (0.5.1)
2024-03-21 20:09:42,553: DEBUG - Requirement already satisfied: psycopg2 in /opt/yunohost/matrix-synapse/lib/python3.9/site-packages (2.9.7)
2024-03-21 20:09:42,647: DEBUG - Collecting psycopg2
2024-03-21 20:09:42,675: DEBUG - Downloading psycopg2-2.9.9.tar.gz (384 kB)
2024-03-21 20:09:42,826: DEBUG - ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 384.9/384.9 kB 2.5 MB/s eta 0:00:00
2024-03-21 20:09:42,877: DEBUG - Preparing metadata (setup.py): started
2024-03-21 20:09:43,069: DEBUG - Preparing metadata (setup.py): finished with status 'error'
2024-03-21 20:09:43,076: WARNING - error: subprocess-exited-with-error
2024-03-21 20:09:43,076: DEBUG -
2024-03-21 20:09:43,076: WARNING - × python setup.py egg_info did not run successfully.
2024-03-21 20:09:43,077: WARNING - │ exit code: 1
2024-03-21 20:09:43,077: WARNING - ╰─> [24 lines of output]
2024-03-21 20:09:43,077: WARNING - Traceback (most recent call last):
2024-03-21 20:09:43,077: WARNING - File "<string>", line 2, in <module>
2024-03-21 20:09:43,078: WARNING - File "<pip-setuptools-caller>", line 34, in <module>
2024-03-21 20:09:43,078: WARNING - File "/tmp/pip-install-_z69d_jg/psycopg2_48ccede480dd4ffe985ea10ba9362116/setup.py", line 545, in <module>
2024-03-21 20:09:43,078: WARNING - setup(name="psycopg2",
2024-03-21 20:09:43,078: WARNING - File "/opt/yunohost/matrix-synapse/lib/python3.9/site-packages/setuptools/__init__.py", line 155, in setup
2024-03-21 20:09:43,078: WARNING - return distutils.core.setup(**attrs)
2024-03-21 20:09:43,079: WARNING - File "/opt/yunohost/matrix-synapse/lib/python3.9/site-packages/setuptools/_distutils/core.py", line 109, in setup
2024-03-21 20:09:43,079: WARNING - _setup_distribution = dist = klass(attrs)
2024-03-21 20:09:43,079: WARNING - File "/opt/yunohost/matrix-synapse/lib/python3.9/site-packages/setuptools/dist.py", line 455, in __init__
2024-03-21 20:09:43,079: WARNING - _Distribution.__init__(
2024-03-21 20:09:43,080: WARNING - File "/opt/yunohost/matrix-synapse/lib/python3.9/site-packages/setuptools/_distutils/dist.py", line 293, in __init__
2024-03-21 20:09:43,080: WARNING - self.finalize_options()
2024-03-21 20:09:43,080: WARNING - File "/opt/yunohost/matrix-synapse/lib/python3.9/site-packages/setuptools/dist.py", line 845, in finalize_options
2024-03-21 20:09:43,080: WARNING - for ep in sorted(loaded, key=by_order):
2024-03-21 20:09:43,080: WARNING - File "/opt/yunohost/matrix-synapse/lib/python3.9/site-packages/setuptools/dist.py", line 844, in <lambda>
2024-03-21 20:09:43,081: WARNING - loaded = map(lambda e: e.load(), filtered)
2024-03-21 20:09:43,081: WARNING - File "/opt/yunohost/matrix-synapse/lib/python3.9/site-packages/pkg_resources/__init__.py", line 2457, in load
2024-03-21 20:09:43,081: WARNING - self.require(*args, **kwargs)
2024-03-21 20:09:43,081: WARNING - File "/opt/yunohost/matrix-synapse/lib/python3.9/site-packages/pkg_resources/__init__.py", line 2480, in require
2024-03-21 20:09:43,082: WARNING - items = working_set.resolve(reqs, env, installer, extras=self.extras)
2024-03-21 20:09:43,082: WARNING - File "/opt/yunohost/matrix-synapse/lib/python3.9/site-packages/pkg_resources/__init__.py", line 788, in resolve
2024-03-21 20:09:43,082: WARNING - raise VersionConflict(dist, req).with_context(dependent_req)
2024-03-21 20:09:43,082: WARNING - pkg_resources.VersionConflict: (setuptools 60.8.2 (/opt/yunohost/matrix-synapse/lib/python3.9/site-packages), Requirement.parse('setuptools>=62.4'))
2024-03-21 20:09:43,082: WARNING - [end of output]
2024-03-21 20:09:43,083: DEBUG -
2024-03-21 20:09:43,083: WARNING - note: This error originates from a subprocess, and is likely not a problem with pip.
2024-03-21 20:09:43,083: WARNING - error: metadata-generation-failed
2024-03-21 20:09:43,083: DEBUG -
2024-03-21 20:09:43,083: WARNING - × Encountered error while generating package metadata.
2024-03-21 20:09:43,083: WARNING - ╰─> See above for output.
2024-03-21 20:09:43,084: DEBUG -
2024-03-21 20:09:43,084: WARNING - note: This is an issue with the package mentioned above, not pip.
2024-03-21 20:09:43,084: WARNING - hint: See above for details.
2024-03-21 20:09:43,174: DEBUG - + ynh_exit_properly
2024-03-21 20:09:43,175: DEBUG - + [[ restore =~ ^install$|^upgrade$|^restore$ ]]
2024-03-21 20:09:43,681: DEBUG - + ynh_clean_setup
2024-03-21 20:09:43,682: DEBUG - + ynh_clean_check_starting
2024-03-21 20:09:43,682: DEBUG - + '[' -n '' ']'
2024-03-21 20:09:43,682: DEBUG - + '[' -n '' ']'
2024-03-21 20:09:44,684: ERROR - Could not restore synapse: An error occured inside the app restore script
Everything is here:
https://paste.yunohost.org/raw/kidutikipu
Trying to just update setuptools with pip install setuptools in a terminal with SSH, I just get Requirement already satisfied: setuptools in /usr/local/lib/python3.9/dist-packages (69.0.2). I had assumed that would be the case, but I did try.
I would really like to get this backup restored. It is not a matter of life or death, but it would make me feel more confident for the future, to know that this can be solved. Thank you all for any help!