Prolems after nextcloud upgrade to 30.0.9

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1

What type of hardware are you using: Raspberry Pi 3, 4+
What YunoHost version are you running: 12.0.4
What app is this about: Nextcloud

Describe your issue

Everything is working except the website, that I see the following error:
Internal Server Error

The server encountered an internal error and was unable to complete your request.
Please contact the server administrator if this error reappears multiple times, please include the technical details below in your report.
More details can be found in the server log.

Share relevant logs or error messages

https://paste.yunohost.org/raw/ohayafulir

2

Check the logs of nextcloud sudo tail -100 /var/log/nextcloud/nextcloud.log and nginx error log from the webadmin (look for the one corresponding to the domain of nextcloud)

3 
{"reqId":"sLGgJqg4TfgwfteExN8h","level":3,"time":"2025-04-16T21:40:15+00:00","remoteAddr":"","user":"--","app":"files_antivirus","method":"","url":"--","message":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner::processFiles, exception: The antivirus executable could not be found at /usr/bin/clamscan","userAgent":"--","version":"30.0.9.2","exception":{"Exception":"RuntimeException","Message":"The antivirus executable could not be found at /usr/bin/clamscan","Code":0,"Trace":[{"file":"/var/www/nextcloud/apps/files_antivirus/lib/AppInfo/Application.php","line":53,"function":"__construct","class":"OCA\\Files_Antivirus\\Scanner\\LocalClam","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":153,"function":"OCA\\Files_Antivirus\\AppInfo\\{closure}","class":"OCA\\Files_Antivirus\\AppInfo\\Application","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php","line":118,"function":"OC\\AppFramework\\Utility\\{closure}","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":120,"function":"offsetGet","class":"Pimple\\Container","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":446,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":424,"function":"queryNoFallback","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":42,"function":"query","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->"},{"file":"/var/www/nextcloud/apps/files_antivirus/lib/Scanner/ScannerFactory.php","line":55,"function":"get","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/apps/files_antivirus/lib/BackgroundJob/BackgroundScanner.php","line":296,"function":"getScanner","class":"OCA\\Files_Antivirus\\Scanner\\ScannerFactory","type":"->"},{"file":"/var/www/nextcloud/apps/files_antivirus/lib/BackgroundJob/BackgroundScanner.php","line":147,"function":"scanOneFile","class":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner","type":"->"},{"file":"/var/www/nextcloud/apps/files_antivirus/lib/BackgroundJob/BackgroundScanner.php","line":100,"function":"processFiles","class":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner","type":"->"},{"file":"/var/www/nextcloud/apps/files_antivirus/lib/BackgroundJob/BackgroundScanner.php","line":83,"function":"scan","class":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner","type":"->"},{"file":"/var/www/nextcloud/lib/public/BackgroundJob/Job.php","line":61,"function":"run","class":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner","type":"->"},{"file":"/var/www/nextcloud/lib/public/BackgroundJob/TimedJob.php","line":88,"function":"start","class":"OCP\\BackgroundJob\\Job","type":"->"},{"file":"/var/www/nextcloud/lib/public/BackgroundJob/TimedJob.php","line":75,"function":"start","class":"OCP\\BackgroundJob\\TimedJob","type":"->"},{"file":"/var/www/nextcloud/cron.php","line":162,"function":"execute","class":"OCP\\BackgroundJob\\TimedJob","type":"->"}],"File":"/var/www/nextcloud/apps/files_antivirus/lib/Scanner/LocalClam.php","Line":38,"message":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner::processFiles, exception: The antivirus executable could not be found at /usr/bin/clamscan","exception":{},"CustomMessage":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner::processFiles, exception: The antivirus executable could not be found at /usr/bin/clamscan"}}
{"reqId":"sLGgJqg4TfgwfteExN8h","level":3,"time":"2025-04-16T21:40:15+00:00","remoteAddr":"","user":"--","app":"files_antivirus","method":"","url":"--","message":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner::processFiles, exception: The antivirus executable could not be found at /usr/bin/clamscan","userAgent":"--","version":"30.0.9.2","exception":{"Exception":"RuntimeException","Message":"The antivirus executable could not be found at /usr/bin/clamscan","Code":0,"Trace":[{"file":"/var/www/nextcloud/apps/files_antivirus/lib/AppInfo/Application.php","line":53,"function":"__construct","class":"OCA\\Files_Antivirus\\Scanner\\LocalClam","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":153,"function":"OCA\\Files_Antivirus\\AppInfo\\{closure}","class":"OCA\\Files_Antivirus\\AppInfo\\Application","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php","line":118,"function":"OC\\AppFramework\\Utility\\{closure}","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":120,"function":"offsetGet","class":"Pimple\\Container","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":446,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":424,"function":"queryNoFallback","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":42,"function":"query","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->"},{"file":"/var/www/nextcloud/apps/files_antivirus/lib/Scanner/ScannerFactory.php","line":55,"function":"get","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/apps/files_antivirus/lib/BackgroundJob/BackgroundScanner.php","line":296,"function":"getScanner","class":"OCA\\Files_Antivirus\\Scanner\\ScannerFactory","type":"->"},{"file":"/var/www/nextcloud/apps/files_antivirus/lib/BackgroundJob/BackgroundScanner.php","line":147,"function":"scanOneFile","class":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner","type":"->"},{"file":"/var/www/nextcloud/apps/files_antivirus/lib/BackgroundJob/BackgroundScanner.php","line":100,"function":"processFiles","class":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner","type":"->"},{"file":"/var/www/nextcloud/apps/files_antivirus/lib/BackgroundJob/BackgroundScanner.php","line":83,"function":"scan","class":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner","type":"->"},{"file":"/var/www/nextcloud/lib/public/BackgroundJob/Job.php","line":61,"function":"run","class":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner","type":"->"},{"file":"/var/www/nextcloud/lib/public/BackgroundJob/TimedJob.php","line":88,"function":"start","class":"OCP\\BackgroundJob\\Job","type":"->"},{"file":"/var/www/nextcloud/lib/public/BackgroundJob/TimedJob.php","line":75,"function":"start","class":"OCP\\BackgroundJob\\TimedJob","type":"->"},{"file":"/var/www/nextcloud/cron.php","line":162,"function":"execute","class":"OCP\\BackgroundJob\\TimedJob","type":"->"}],"File":"/var/www/nextcloud/apps/files_antivirus/lib/Scanner/LocalClam.php","Line":38,"message":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner::processFiles, exception: The antivirus executable could not be found at /usr/bin/clamscan","exception":{},"CustomMessage":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner::processFiles, exception: The antivirus executable could not be found at /usr/bin/clamscan"}}
{"reqId":"sLGgJqg4TfgwfteExN8h","level":3,"time":"2025-04-16T21:40:15+00:00","remoteAddr":"","user":"--","app":"files_antivirus","method":"","url":"--","message":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner::processFiles, exception: The antivirus executable could not be found at /usr/bin/clamscan","userAgent":"--","version":"30.0.9.2","exception":{"Exception":"RuntimeException","Message":"The antivirus executable could not be found at /usr/bin/clamscan","Code":0,"Trace":[{"file":"/var/www/nextcloud/apps/files_antivirus/lib/AppInfo/Application.php","line":53,"function":"__construct","class":"OCA\\Files_Antivirus\\Scanner\\LocalClam","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":153,"function":"OCA\\Files_Antivirus\\AppInfo\\{closure}","class":"OCA\\Files_Antivirus\\AppInfo\\Application","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php","line":118,"function":"OC\\AppFramework\\Utility\\{closure}","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":120,"function":"offsetGet","class":"Pimple\\Container","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":446,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":424,"function":"queryNoFallback","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":42,"function":"query","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->"},{"file":"/var/www/nextcloud/apps/files_antivirus/lib/Scanner/ScannerFactory.php","line":55,"function":"get","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/apps/files_antivirus/lib/BackgroundJob/BackgroundScanner.php","line":296,"function":"getScanner","class":"OCA\\Files_Antivirus\\Scanner\\ScannerFactory","type":"->"},{"file":"/var/www/nextcloud/apps/files_antivirus/lib/BackgroundJob/BackgroundScanner.php","line":147,"function":"scanOneFile","class":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner","type":"->"},{"file":"/var/www/nextcloud/apps/files_antivirus/lib/BackgroundJob/BackgroundScanner.php","line":100,"function":"processFiles","class":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner","type":"->"},{"file":"/var/www/nextcloud/apps/files_antivirus/lib/BackgroundJob/BackgroundScanner.php","line":83,"function":"scan","class":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner","type":"->"},{"file":"/var/www/nextcloud/lib/public/BackgroundJob/Job.php","line":61,"function":"run","class":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner","type":"->"},{"file":"/var/www/nextcloud/lib/public/BackgroundJob/TimedJob.php","line":88,"function":"start","class":"OCP\\BackgroundJob\\Job","type":"->"},{"file":"/var/www/nextcloud/lib/public/BackgroundJob/TimedJob.php","line":75,"function":"start","class":"OCP\\BackgroundJob\\TimedJob","type":"->"},{"file":"/var/www/nextcloud/cron.php","line":162,"function":"execute","class":"OCP\\BackgroundJob\\TimedJob","type":"->"}],"File":"/var/www/nextcloud/apps/files_antivirus/lib/Scanner/LocalClam.php","Line":38,"message":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner::processFiles, exception: The antivirus executable could not be found at /usr/bin/clamscan","exception":{},"CustomMessage":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner::processFiles, exception: The antivirus executable could not be found at /usr/bin/clamscan"}}
{"reqId":"sLGgJqg4TfgwfteExN8h","level":3,"time":"2025-04-16T21:40:15+00:00","remoteAddr":"","user":"--","app":"files_antivirus","method":"","url":"--","message":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner::processFiles, exception: The antivirus executable could not be found at /usr/bin/clamscan","userAgent":"--","version":"30.0.9.2","exception":{"Exception":"RuntimeException","Message":"The antivirus executable could not be found at /usr/bin/clamscan","Code":0,"Trace":[{"file":"/var/www/nextcloud/apps/files_antivirus/lib/AppInfo/Application.php","line":53,"function":"__construct","class":"OCA\\Files_Antivirus\\Scanner\\LocalClam","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":153,"function":"OCA\\Files_Antivirus\\AppInfo\\{closure}","class":"OCA\\Files_Antivirus\\AppInfo\\Application","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php","line":118,"function":"OC\\AppFramework\\Utility\\{closure}","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":120,"function":"offsetGet","class":"Pimple\\Container","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":446,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":424,"function":"queryNoFallback","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":42,"function":"query","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->"},{"file":"/var/www/nextcloud/apps/files_antivirus/lib/Scanner/ScannerFactory.php","line":55,"function":"get","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/apps/files_antivirus/lib/BackgroundJob/BackgroundScanner.php","line":296,"function":"getScanner","class":"OCA\\Files_Antivirus\\Scanner\\ScannerFactory","type":"->"},{"file":"/var/www/nextcloud/apps/files_antivirus/lib/BackgroundJob/BackgroundScanner.php","line":147,"function":"scanOneFile","class":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner","type":"->"},{"file":"/var/www/nextcloud/apps/files_antivirus/lib/BackgroundJob/BackgroundScanner.php","line":100,"function":"processFiles","class":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner","type":"->"},{"file":"/var/www/nextcloud/apps/files_antivirus/lib/BackgroundJob/BackgroundScanner.php","line":83,"function":"scan","class":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner","type":"->"},{"file":"/var/www/nextcloud/lib/public/BackgroundJob/Job.php","line":61,"function":"run","class":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner","type":"->"},{"file":"/var/www/nextcloud/lib/public/BackgroundJob/TimedJob.php","line":88,"function":"start","class":"OCP\\BackgroundJob\\Job","type":"->"},{"file":"/var/www/nextcloud/lib/public/BackgroundJob/TimedJob.php","line":75,"function":"start","class":"OCP\\BackgroundJob\\TimedJob","type":"->"},{"file":"/var/www/nextcloud/cron.php","line":162,"function":"execute","class":"OCP\\BackgroundJob\\TimedJob","type":"->"}],"File":"/var/www/nextcloud/apps/files_antivirus/lib/Scanner/LocalClam.php","Line":38,"message":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner::processFiles, exception: The antivirus executable could not be found at /usr/bin/clamscan","exception":{},"CustomMessage":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner::processFiles, exception: The antivirus executable could not be found at /usr/bin/clamscan"}}
{"reqId":"sLGgJqg4TfgwfteExN8h","level":3,"time":"2025-04-16T21:40:15+00:00","remoteAddr":"","user":"--","app":"files_antivirus","method":"","url":"--","message":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner::processFiles, exception: The antivirus executable could not be found at /usr/bin/clamscan","userAgent":"--","version":"30.0.9.2","exception":{"Exception":"RuntimeException","Message":"The antivirus executable could not be found at /usr/bin/clamscan","Code":0,"Trace":[{"file":"/var/www/nextcloud/apps/files_antivirus/lib/AppInfo/Application.php","line":53,"function":"__construct","class":"OCA\\Files_Antivirus\\Scanner\\LocalClam","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":153,"function":"OCA\\Files_Antivirus\\AppInfo\\{closure}","class":"OCA\\Files_Antivirus\\AppInfo\\Application","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php","line":118,"function":"OC\\AppFramework\\Utility\\{closure}","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":120,"function":"offsetGet","class":"Pimple\\Container","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":446,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":424,"function":"queryNoFallback","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":42,"function":"query","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->"},{"file":"/var/www/nextcloud/apps/files_antivirus/lib/Scanner/ScannerFactory.php","line":55,"function":"get","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/apps/files_antivirus/lib/BackgroundJob/BackgroundScanner.php","line":296,"function":"getScanner","class":"OCA\\Files_Antivirus\\Scanner\\ScannerFactory","type":"->"},{"file":"/var/www/nextcloud/apps/files_antivirus/lib/BackgroundJob/BackgroundScanner.php","line":147,"function":"scanOneFile","class":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner","type":"->"},{"file":"/var/www/nextcloud/apps/files_antivirus/lib/BackgroundJob/BackgroundScanner.php","line":100,"function":"processFiles","class":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner","type":"->"},{"file":"/var/www/nextcloud/apps/files_antivirus/lib/BackgroundJob/BackgroundScanner.php","line":83,"function":"scan","class":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner","type":"->"},{"file":"/var/www/nextcloud/lib/public/BackgroundJob/Job.php","line":61,"function":"run","class":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner","type":"->"},{"file":"/var/www/nextcloud/lib/public/BackgroundJob/TimedJob.php","line":88,"function":"start","class":"OCP\\BackgroundJob\\Job","type":"->"},{"file":"/var/www/nextcloud/lib/public/BackgroundJob/TimedJob.php","line":75,"function":"start","class":"OCP\\BackgroundJob\\TimedJob","type":"->"},{"file":"/var/www/nextcloud/cron.php","line":162,"function":"execute","class":"OCP\\BackgroundJob\\TimedJob","type":"->"}],"File":"/var/www/nextcloud/apps/files_antivirus/lib/Scanner/LocalClam.php","Line":38,"message":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner::processFiles, exception: The antivirus executable could not be found at /usr/bin/clamscan","exception":{},"CustomMessage":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner::processFiles, exception: The antivirus executable could not be found at /usr/bin/clamscan"}}

nginx logs:

2025/04/16 11:15:26 [error] 846928#846928: *162174 open() "/usr/share/nginx/html/nextcloud/apps/richdocuments/settings/fonts.json" failed (2: No such file or directory), client: ipv6, server: mydomain.com, request: "GET /nextcloud/apps/richdocuments/settings/fonts.json HTTP/1.1", host: "mydomain.com"
4

Did you install clamav on your server? Did you follow the instructions here Antivirus scanner — Nextcloud latest Administration Manual latest documentation

apt-get install clamav clamav-daemon

Or you can try to disable it using occ commands.

5

I ended up removing the antivirus app inside nextcloud. That was the problem, but after installing clamav on my rpi4 it was eating all the CPU that I needed to perform a hard reset.

Thanks for your help, it really guide me through the solution.

6

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