No POP3 using Thunderbird but IMAP is OK

Support
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1

What type of hardware are you using: Virtual machine
What YunoHost version are you running: 12.0.17
How are you able to access your server: The webadmin
Direct access via physical keyboard/screen
Are you in a special context or did you perform specific tweaking on your YunoHost instance ?: no

Describe your issue

I can’t access my e-mail using Thunderbird with POP3 but it works with IMAP. Also POP3 is activated (the message behing is : “Activer le protocole POP3 pour le serveur de messagerie. POP3 est un protocole plus ancien permettant d’accéder aux boîtes aux lettres à partir des clients de messagerie. Il est plus léger, mais possède moins de fonctionnalités que IMAP (activé par défaut)” ). So where I can look more ? The Freebox is opened on port 995.

Share relevant logs or error messages

https://paste.yunohost.org/raw/owelarupiy

2

Hi and welcome to the forum! :slightly_smiling_face:
You can activate POP3 in the Yunohost admin interface, under tools - > YunoHost settings → E-Mail

3

It’s already done but still didn’t work :-/

4

On my instance, I had to manually open port 995 on the Yunohost Firewall. Then it worked.

Let Thunderbird automatically find the E-mail settings. I.e. choose manual settings and remove ports and change all to automatic detection.
Make sure that the domain is correct. I had to remove a dot at the beginning of the domain.

1 Like
5

It was obviously the firewall, thank you !