Nextcloud upgrade failed and block access

Ilkrek1 · November 11, 2025, 6:40pm

What app is this about, and its version: Nextcloud
What YunoHost version are you running: 12.1.35
What type of hardware are you using: Raspberry Pi 3, 4+

Describe your issue

Hello,
I tried this afternoon to upgrade nextcloud to the lastest version, from 31.0.9~ynh2 to 31.0.10~ynh1
During the process, an error occured, yunohost tried to restore the previous backup but at the end, when I open my nextcloud, this is the only thing I got :
Internal Server Error

“The server encountered an internal error and was unable to complete your request.
Please contact the server administrator if this error reappears multiple times, please include the technical details below in your report.
More details can be found in the server log.”

Does anyone else have this issue ? What can I do ?
Thanks a lot

Share relevant logs or error messages

can’t add a link

otm33 · November 11, 2025, 7:19pm

Welcome @Ilkrek1

Share logs.
Without them, we can’t help you.
You can share thè log path (/xyz…).

Ilkrek1 · November 11, 2025, 7:50pm

Hello and thanks for your answer
I tried pasting my logs but it seems to be forbidden for a first message.
Here they are without the full URL.
The error on upgrade
/vireloquvo
Then removing the app
/uzapibemot
Then restore backup
/wijiguseti

otm33 · November 11, 2025, 9:29pm

It seems that the recognize app is involved in the upgrade failure.
Could you run this command : sudo tail -n 50 /var/log/nginx/<your-nextcloud-domain>-error.log | yunopaste and share the log path ?

Ilkrek1 · November 11, 2025, 10:04pm

There it is, I just cleaned without IP and domain

$ tail -n 50 <my.tld.domain.nextcloud>.log
2025/11/11 18:38:49 [error] 2158#2158: *153886 open() "/usr/share/yunohost/admin/screenshots/example_fr.jpg" failed (2: No such file or directory), client: 2001:....:....:....:...., server: <my.tld.domain.nextcloud>, request: "GET /yunohost/admin/screenshots/example_fr.jpg HTTP/2.0", host: "<my.tld.domain.nextcloud>"
2025/11/11 19:13:00 [error] 461069#461069: *158721 open() "/usr/share/nginx/html/koumoul/ocs/v2.php/apps/notifications/api/v2/notifications" failed (2: No such file or directory), client: 2001:....:....:....:...., server: <my.tld.domain.nextcloud>, request: "GET /koumoul/ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0", host: "<my.tld.domain.nextcloud>"
2025/11/11 19:13:01 [error] 461069#461069: *158721 open() "/usr/share/nginx/html/koumoul/apps/serverinfo/update" failed (2: No such file or directory), client: 2001:....:....:....:...., server: <my.tld.domain.nextcloud>, request: "GET /koumoul/apps/serverinfo/update HTTP/2.0", host: "<my.tld.domain.nextcloud>"
2025/11/11 19:13:01 [error] 461070#461070: *158722 open() "/usr/share/nginx/html/koumoul/apps/richdocuments/settings/fonts.json" failed (2: No such file or directory), client: fe80::8aa2:9eff:fe37:8b79, server: <my.tld.domain.nextcloud>, request: "GET /koumoul/apps/richdocuments/settings/fonts.json HTTP/1.1", host: "<my.tld.domain.nextcloud>"
2025/11/11 19:13:03 [error] 461069#461069: *158721 open() "/usr/share/nginx/html/koumoul/apps/serverinfo/update" failed (2: No such file or directory), client: 2001:....:....:....:...., server: <my.tld.domain.nextcloud>, request: "GET /koumoul/apps/serverinfo/update HTTP/2.0", host: "<my.tld.domain.nextcloud>"
2025/11/11 19:13:05 [error] 461069#461069: *158721 open() "/usr/share/nginx/html/koumoul/apps/serverinfo/update" failed (2: No such file or directory), client: 2001:....:....:....:...., server: <my.tld.domain.nextcloud>, request: "GET /koumoul/apps/serverinfo/update HTTP/2.0", host: "<my.tld.domain.nextcloud>"
2025/11/11 19:14:30 [error] 467643#467643: *158756 "/usr/share/nginx/html/koumoul/apps/files/index.html" is not found (2: No such file or directory), client: 2001:....:....:....:...., server: <my.tld.domain.nextcloud>, request: "GET /koumoul/apps/files/ HTTP/2.0", host: "<my.tld.domain.nextcloud>"
2025/11/11 19:14:31 [error] 467643#467643: *158756 open() "/usr/share/nginx/html/koumoul/index.php/apps/files/preview-service-worker.js" failed (2: No such file or directory), client: 2001:....:....:....:...., server: <my.tld.domain.nextcloud>, request: "GET /koumoul/index.php/apps/files/preview-service-worker.js HTTP/2.0", host: "<my.tld.domain.nextcloud>"
2025/11/11 19:14:32 [error] 467643#467643: *158756 open() "/usr/share/nginx/html/koumoul/settings/admin/serverinfo" failed (2: No such file or directory), client: 2001:....:....:....:...., server: <my.tld.domain.nextcloud>, request: "GET /koumoul/settings/admin/serverinfo HTTP/2.0", host: "<my.tld.domain.nextcloud>"
2025/11/11 19:14:33 [error] 467643#467643: *158756 open() "/usr/share/nginx/html/koumoul/index.php/apps/files/preview-service-worker.js" failed (2: No such file or directory), client: 2001:....:....:....:...., server: <my.tld.domain.nextcloud>, request: "GET /koumoul/index.php/apps/files/preview-service-worker.js HTTP/2.0", host: "<my.tld.domain.nextcloud>"
2025/11/11 19:14:35 [error] 467643#467643: *158756 "/usr/share/nginx/html/koumoul/index.html" is not found (2: No such file or directory), client: 2001:....:....:....:...., server: <my.tld.domain.nextcloud>, request: "GET /koumoul/ HTTP/2.0", host: "<my.tld.domain.nextcloud>"
2025/11/11 19:14:36 [error] 467643#467643: *158756 open() "/usr/share/nginx/html/koumoul/index.php/apps/files/preview-service-worker.js" failed (2: No such file or directory), client: 2001:....:....:....:...., server: <my.tld.domain.nextcloud>, request: "GET /koumoul/index.php/apps/files/preview-service-worker.js HTTP/2.0", host: "<my.tld.domain.nextcloud>"
2025/11/11 19:14:38 [error] 467643#467643: *158764 open() "/usr/share/nginx/html/koumoul/index.php/204" failed (2: No such file or directory), client: 176.139.16.68, server: <my.tld.domain.nextcloud>, request: "GET /koumoul/index.php/204 HTTP/1.1", host: "<my.tld.domain.nextcloud>"
2025/11/11 19:15:31 [error] 467647#467647: *158780 open() "/usr/share/nginx/html/.well-known/caldav" failed (2: No such file or directory), client: 127.0.0.1, server: <my.tld.domain.nextcloud>, request: "GET /.well-known/caldav HTTP/2.0", host: "<my.tld.domain.nextcloud>"
2025/11/11 19:15:31 [error] 467649#467649: *158781 open() "/usr/share/nginx/html/.well-known/carddav" failed (2: No such file or directory), client: 127.0.0.1, server: <my.tld.domain.nextcloud>, request: "GET /.well-known/carddav HTTP/2.0", host: "<my.tld.domain.nextcloud>"
2025/11/11 19:15:40 [error] 467643#467643: *158764 open() "/usr/share/nginx/html/koumoul/index.php/204" failed (2: No such file or directory), client: 176.139.16.68, server: <my.tld.domain.nextcloud>, request: "GET /koumoul/index.php/204 HTTP/1.1", host: "<my.tld.domain.nextcloud>"
2025/11/11 19:15:40 [error] 467647#467647: *158782 open() "/usr/share/nginx/html/koumoul/index.php/204" failed (2: No such file or directory), client: 2001:....:....:....:...., server: <my.tld.domain.nextcloud>, request: "GET /koumoul/index.php/204 HTTP/1.1", host: "<my.tld.domain.nextcloud>"
2025/11/11 19:15:40 [error] 467647#467647: *158782 open() "/usr/share/nginx/html/koumoul/status.php" failed (2: No such file or directory), client: 2001:....:....:....:...., server: <my.tld.domain.nextcloud>, request: "GET /koumoul/status.php HTTP/1.1", host: "<my.tld.domain.nextcloud>"
2025/11/11 19:15:40 [error] 467647#467647: *158782 open() "/usr/share/nginx/html/koumoul/nextcloud/status.php" failed (2: No such file or directory), client: 2001:....:....:....:...., server: <my.tld.domain.nextcloud>, request: "GET /koumoul/nextcloud/status.php HTTP/1.1", host: "<my.tld.domain.nextcloud>"
2025/11/11 19:15:44 [error] 467649#467649: *158783 open() "/usr/share/nginx/html/koumoul/index.php/204" failed (2: No such file or directory), client: 2001:861:5400:8910:aea9:c6df:d1d4:68b6, server: <my.tld.domain.nextcloud>, request: "GET /koumoul/index.php/204 HTTP/2.0", host: "<my.tld.domain.nextcloud>"
2025/11/11 19:15:44 [error] 467650#467650: *158784 open() "/usr/share/nginx/html/koumoul/index.php/204" failed (2: No such file or directory), client: 2001:861:5400:8910:aea9:c6df:d1d4:68b6, server: <my.tld.domain.nextcloud>, request: "GET /koumoul/index.php/204 HTTP/2.0", host: "<my.tld.domain.nextcloud>"
2025/11/11 19:23:32 [error] 488343#488343: *158890 upstream prematurely closed connection while reading upstream, client: 2001:....:....:....:...., server: <my.tld.domain.nextcloud>, request: "GET /yunohost/api/sse HTTP/2.0", upstream: "http://127.0.0.1:6787/sse", host: "<my.tld.domain.nextcloud>"
2025/11/11 22:27:58 [error] 57198#57198: *7907 open() "/usr/share/nginx/html/koumoul/index.php/204" failed (2: No such file or directory), client: 2001:....:....:....:...., server: <my.tld.domain.nextcloud>, request: "GET /koumoul/index.php/204 HTTP/1.1", host: "<my.tld.domain.nextcloud>"
2025/11/11 22:27:59 [error] 57196#57196: *7909 open() "/usr/share/nginx/html/koumoul/status.php" failed (2: No such file or directory), client: 2001:....:....:....:...., server: <my.tld.domain.nextcloud>, request: "GET /koumoul/status.php HTTP/1.1", host: "<my.tld.domain.nextcloud>"
2025/11/11 22:28:00 [error] 57196#57196: *7909 open() "/usr/share/nginx/html/koumoul/nextcloud/status.php" failed (2: No such file or directory), client: 2001:....:....:....:...., server: <my.tld.domain.nextcloud>, request: "GET /koumoul/nextcloud/status.php HTTP/1.1", host: "<my.tld.domain.nextcloud>"
2025/11/11 22:28:49 [error] 57196#57196: *7924 open() "/usr/share/nginx/html/.well-known/caldav" failed (2: No such file or directory), client: 127.0.0.1, server: <my.tld.domain.nextcloud>, request: "GET /.well-known/caldav HTTP/2.0", host: "<my.tld.domain.nextcloud>"
2025/11/11 22:28:50 [error] 57266#57266: *7925 open() "/usr/share/nginx/html/.well-known/carddav" failed (2: No such file or directory), client: 127.0.0.1, server: <my.tld.domain.nextcloud>, request: "GET /.well-known/carddav HTTP/2.0", host: "<my.tld.domain.nextcloud>"
2025/11/11 22:28:55 [error] 57196#57196: *7909 open() "/usr/share/nginx/html/koumoul/index.php/204" failed (2: No such file or directory), client: 2001:....:....:....:...., server: <my.tld.domain.nextcloud>, request: "GET /koumoul/index.php/204 HTTP/1.1", host: "<my.tld.domain.nextcloud>"
2025/11/11 22:31:55 [error] 73527#73527: *8014 open() "/usr/share/nginx/html/koumoul/ocs/v2.php/apps/user_status/api/v1/user_status" failed (2: No such file or directory), client: 2001:....:....:....:...., server: <my.tld.domain.nextcloud>, request: "GET /koumoul/ocs/v2.php/apps/user_status/api/v1/user_status?format=json HTTP/1.1", host: "<my.tld.domain.nextcloud>"
2025/11/11 22:31:55 [error] 73527#73527: *8014 open() "/usr/share/nginx/html/koumoul/ocs/v2.php/apps/notifications/api/v2/notifications" failed (2: No such file or directory), client: 2001:....:....:....:...., server: <my.tld.domain.nextcloud>, request: "GET /koumoul/ocs/v2.php/apps/notifications/api/v2/notifications?format=json HTTP/1.1", host: "<my.tld.domain.nextcloud>"
2025/11/11 22:32:13 [error] 73526#73526: *8031 open() "/usr/share/nginx/html/.well-known/caldav" failed (2: No such file or directory), client: 127.0.0.1, server: <my.tld.domain.nextcloud>, request: "GET /.well-known/caldav HTTP/2.0", host: "<my.tld.domain.nextcloud>"
2025/11/11 22:32:13 [error] 73527#73527: *8032 open() "/usr/share/nginx/html/.well-known/carddav" failed (2: No such file or directory), client: 127.0.0.1, server: <my.tld.domain.nextcloud>, request: "GET /.well-known/carddav HTTP/2.0", host: "<my.tld.domain.nextcloud>"
2025/11/11 22:41:55 [error] 84036#84036: *8273 open() "/usr/share/nginx/html/koumoul/ocs/v2.php/apps/user_status/api/v1/user_status" failed (2: No such file or directory), client: 2001:....:....:....:...., server: <my.tld.domain.nextcloud>, request: "GET /koumoul/ocs/v2.php/apps/user_status/api/v1/user_status?format=json HTTP/1.1", host: "<my.tld.domain.nextcloud>"
2025/11/11 22:41:55 [error] 84036#84036: *8273 open() "/usr/share/nginx/html/koumoul/ocs/v2.php/apps/notifications/api/v2/notifications" failed (2: No such file or directory), client: 2001:....:....:....:...., server: <my.tld.domain.nextcloud>, request: "GET /koumoul/ocs/v2.php/apps/notifications/api/v2/notifications?format=json HTTP/1.1", host: "<my.tld.domain.nextcloud>"
2025/11/11 22:42:42 [error] 84033#84033: *8291 open() "/usr/share/nginx/html/.well-known/caldav" failed (2: No such file or directory), client: 127.0.0.1, server: <my.tld.domain.nextcloud>, request: "GET /.well-known/caldav HTTP/2.0", host: "<my.tld.domain.nextcloud>"
2025/11/11 22:42:42 [error] 84036#84036: *8292 open() "/usr/share/nginx/html/.well-known/carddav" failed (2: No such file or directory), client: 127.0.0.1, server: <my.tld.domain.nextcloud>, request: "GET /.well-known/carddav HTTP/2.0", host: "<my.tld.domain.nextcloud>"

otm33 · November 11, 2025, 10:25pm

Nothing obvious to me…
Another log you can share : sudo tail -n 50 /var/log/nextcloud/nextcloud.log | yunopaste
You can try disabling recognize app: sudo -u nextcloud php /var/www/nextcloud/occ app:disable recognize

Ilkrek1 · November 11, 2025, 11:05pm

Thanks for your response again !
I forgot to mention one thing : it seems that the nextcloud server is not down, because on my windows and android clients, it keep syncing and I can dowload or upload files. So is it only an issue about the web interface maybe ? How could I restart it ? I’ve obviously tried to reboot the server but the error is still there.

Here are the logs :

{"reqId":"5MdrFmOySUss7Fc1OTWr","level":0,"time":"2025-11-11T21:41:16+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"dirty table reads: SELECT `appid`, `configkey`, `configvalue`, `type`, `lazy` FROM `*PREFIX*appconfig`","userAgent":"--","version":"31.0.9.1","exception":{"Exception":"Exception","Message":"dirty table reads: SELECT `appid`, `configkey`, `configvalue`, `type`, `lazy` FROM `*PREFIX*appconfig`","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/DB/ConnectionAdapter.php","line":50,"function":"executeQuery","class":"OC\\DB\\Connection","type":"->"},{"file":"/var/www/nextcloud/lib/private/DB/QueryBuilder/QueryBuilder.php","line":289,"function":"executeQuery","class":"OC\\DB\\ConnectionAdapter","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppConfig.php","line":1264,"function":"executeQuery","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppConfig.php","line":1224,"function":"loadConfig","class":"OC\\AppConfig","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppConfig.php","line":996,"function":"loadConfigAll","class":"OC\\AppConfig","type":"->"},{"file":"/var/www/nextcloud/lib/private/Repair/AddAppConfigLazyMigration.php","line":39,"function":"updateLazy","class":"OC\\AppConfig","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/Repair.php","line":105,"function":"run","class":"OC\\Repair\\AddAppConfigLazyMigration","type":"->"},{"file":"/var/www/nextcloud/lib/private/Updater.php","line":265,"function":"run","class":"OC\\Repair","type":"->"},{"file":"/var/www/nextcloud/lib/private/Updater.php","line":100,"function":"doUpgrade","class":"OC\\Updater","type":"->"},{"file":"/var/www/nextcloud/core/Command/Upgrade.php","line":192,"function":"upgrade","class":"OC\\Updater","type":"->"},{"file":"/var/www/nextcloud/3rdparty/symfony/console/Command/Command.php","line":326,"function":"execute","class":"OC\\Core\\Command\\Upgrade","type":"->"},{"file":"/var/www/nextcloud/3rdparty/symfony/console/Application.php","line":1078,"function":"run","class":"Symfony\\Component\\Console\\Command\\Command","type":"->"},{"file":"/var/www/nextcloud/3rdparty/symfony/console/Application.php","line":324,"function":"doRunCommand","class":"Symfony\\Component\\Console\\Application","type":"->"},{"file":"/var/www/nextcloud/3rdparty/symfony/console/Application.php","line":175,"function":"doRun","class":"Symfony\\Component\\Console\\Application","type":"->"},{"file":"/var/www/nextcloud/lib/private/Console/Application.php","line":187,"function":"run","class":"Symfony\\Component\\Console\\Application","type":"->"},{"file":"/var/www/nextcloud/console.php","line":87,"function":"run","class":"OC\\Console\\Application","type":"->"},{"file":"/var/www/nextcloud/occ","line":33,"args":["/var/www/nextcloud/console.php"],"function":"require_once"}],"File":"/var/www/nextcloud/lib/private/DB/Connection.php","Line":406,"message":"dirty table reads: SELECT `appid`, `configkey`, `configvalue`, `type`, `lazy` FROM `*PREFIX*appconfig`","tables":["oc_jobs","oc_appconfig","oc_migrations","oc_text_steps","oc_text_sessions","oc_text_documents","oc_filecache","oc_filecache_extended","oc_files_metadata","oc_files_metadata_index","oc_oauth2_access_tokens","oc_oauth2_clients"],"reads":["oc_appconfig"],"exception":{},"CustomMessage":"dirty table reads: SELECT `appid`, `configkey`, `configvalue`, `type`, `lazy` FROM `*PREFIX*appconfig`"}}
{"reqId":"5MdrFmOySUss7Fc1OTWr","level":1,"time":"2025-11-11T21:41:16+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"core/BackgroundJobs/AppConfigLazyMigration: 0 config values updated","userAgent":"--","version":"31.0.9.1","data":[]}
{"reqId":"5MdrFmOySUss7Fc1OTWr","level":1,"time":"2025-11-11T21:41:16+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"OC\\Repair\\Events\\RepairStepEvent: Repair step: Cache logo dimension to fix size in emails on Outlook","userAgent":"--","version":"31.0.9.1","data":{"app":"updater"}}
{"reqId":"5MdrFmOySUss7Fc1OTWr","level":1,"time":"2025-11-11T21:41:16+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"OC\\Repair\\Events\\RepairInfoEvent: Repair info: Theming is not used to provide a logo","userAgent":"--","version":"31.0.9.1","data":{"app":"updater"}}
{"reqId":"5MdrFmOySUss7Fc1OTWr","level":1,"time":"2025-11-11T21:41:16+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"OC\\Repair\\Events\\RepairStepEvent: Repair step: Remove legacy \".ocdata\" file","userAgent":"--","version":"31.0.9.1","data":{"app":"updater"}}
{"reqId":"5MdrFmOySUss7Fc1OTWr","level":1,"time":"2025-11-11T21:41:16+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"OC\\Repair\\Events\\RepairStepEvent: Repair step: Add cleanup-deleted-users background job","userAgent":"--","version":"31.0.9.1","data":{"app":"updater"}}
{"reqId":"5MdrFmOySUss7Fc1OTWr","level":0,"time":"2025-11-11T21:41:16+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"dirty table reads: SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1","userAgent":"--","version":"31.0.9.1","exception":{"Exception":"Exception","Message":"dirty table reads: SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/DB/ConnectionAdapter.php","line":50,"function":"executeQuery","class":"OC\\DB\\Connection","type":"->"},{"file":"/var/www/nextcloud/lib/private/DB/QueryBuilder/QueryBuilder.php","line":289,"function":"executeQuery","class":"OC\\DB\\ConnectionAdapter","type":"->"},{"file":"/var/www/nextcloud/lib/private/BackgroundJob/JobList.php","line":131,"function":"executeQuery","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->"},{"file":"/var/www/nextcloud/lib/private/BackgroundJob/JobList.php","line":51,"function":"has","class":"OC\\BackgroundJob\\JobList","type":"->"},{"file":"/var/www/nextcloud/lib/private/Repair/AddCleanupDeletedUsersBackgroundJob.php","line":28,"function":"add","class":"OC\\BackgroundJob\\JobList","type":"->"},{"file":"/var/www/nextcloud/lib/private/Repair.php","line":105,"function":"run","class":"OC\\Repair\\AddCleanupDeletedUsersBackgroundJob","type":"->"},{"file":"/var/www/nextcloud/lib/private/Updater.php","line":265,"function":"run","class":"OC\\Repair","type":"->"},{"file":"/var/www/nextcloud/lib/private/Updater.php","line":100,"function":"doUpgrade","class":"OC\\Updater","type":"->"},{"file":"/var/www/nextcloud/core/Command/Upgrade.php","line":192,"function":"upgrade","class":"OC\\Updater","type":"->"},{"file":"/var/www/nextcloud/3rdparty/symfony/console/Command/Command.php","line":326,"function":"execute","class":"OC\\Core\\Command\\Upgrade","type":"->"},{"file":"/var/www/nextcloud/3rdparty/symfony/console/Application.php","line":1078,"function":"run","class":"Symfony\\Component\\Console\\Command\\Command","type":"->"},{"file":"/var/www/nextcloud/3rdparty/symfony/console/Application.php","line":324,"function":"doRunCommand","class":"Symfony\\Component\\Console\\Application","type":"->"},{"file":"/var/www/nextcloud/3rdparty/symfony/console/Application.php","line":175,"function":"doRun","class":"Symfony\\Component\\Console\\Application","type":"->"},{"file":"/var/www/nextcloud/lib/private/Console/Application.php","line":187,"function":"run","class":"Symfony\\Component\\Console\\Application","type":"->"},{"file":"/var/www/nextcloud/console.php","line":87,"function":"run","class":"OC\\Console\\Application","type":"->"},{"file":"/var/www/nextcloud/occ","line":33,"args":["/var/www/nextcloud/console.php"],"function":"require_once"}],"File":"/var/www/nextcloud/lib/private/DB/Connection.php","Line":406,"message":"dirty table reads: SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1","tables":["oc_jobs","oc_appconfig","oc_migrations","oc_text_steps","oc_text_sessions","oc_text_documents","oc_filecache","oc_filecache_extended","oc_files_metadata","oc_files_metadata_index","oc_oauth2_access_tokens","oc_oauth2_clients"],"reads":["oc_jobs"],"exception":{},"CustomMessage":"dirty table reads: SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1"}}
{"reqId":"5MdrFmOySUss7Fc1OTWr","level":1,"time":"2025-11-11T21:41:16+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"OC\\Repair\\Events\\RepairStepEvent: Repair step: Validate account properties and store phone numbers in a known format for search","userAgent":"--","version":"31.0.9.1","data":{"app":"updater"}}
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{"reqId":"yJiKUeiNUZUaeevzCn0f","level":3,"time":"2025-11-11T22:09:52+00:00","remoteAddr":"2001:....:....:....:....","user":"<username>","app":"index","method":"GET","url":"/koumoule/apps/dashboard/","message":"Exception thrown: OCP\\Files\\GenericFileException","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:144.0) Gecko/20100101 Firefox/144.0","version":"31.0.9.1","exception":{"Exception":"OCP\\Files\\GenericFileException","Message":"","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/Files/SimpleFS/SimpleFile.php","line":55,"function":"getContent","class":"OC\\Files\\Node\\File","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/JSCombiner.php","line":97,"function":"getContent","class":"OC\\Files\\SimpleFS\\SimpleFile","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/JSCombiner.php","line":72,"function":"isCached","class":"OC\\Template\\JSCombiner","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/JSResourceLocator.php","line":112,"function":"process","class":"OC\\Template\\JSCombiner","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/JSResourceLocator.php","line":71,"function":"cacheAndAppendCombineJsonIfExist","class":"OC\\Template\\JSResourceLocator","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/ResourceLocator.php","line":51,"function":"doFind","class":"OC\\Template\\JSResourceLocator","type":"->"},{"file":"/var/www/nextcloud/lib/private/TemplateLayout.php","line":397,"function":"find","class":"OC\\Template\\ResourceLocator","type":"->"},{"file":"/var/www/nextcloud/lib/private/TemplateLayout.php","line":212,"function":"findJavascriptFiles","class":"OC\\TemplateLayout","type":"::"},{"file":"/var/www/nextcloud/lib/private/legacy/OC_Template.php","line":120,"function":"__construct","class":"OC\\TemplateLayout","type":"->"},{"file":"/var/www/nextcloud/lib/public/AppFramework/Http/TemplateResponse.php","line":189,"function":"fetchPage","class":"OC_Template","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":159,"function":"render","class":"OCP\\AppFramework\\Http\\TemplateResponse","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/App.php","line":161,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/nextcloud/lib/base.php","line":1063,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/nextcloud/index.php","line":24,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/lib/private/Files/Node/File.php","Line":35,"message":"","exception":{},"CustomMessage":"Exception thrown: OCP\\Files\\GenericFileException"}}
{"reqId":"yJiKUeiNUZUaeevzCn0f","level":2,"time":"2025-11-11T22:09:52+00:00","remoteAddr":"2001:....:....:....:....","user":"<username>","app":"PHP","method":"GET","url":"/koumoule/apps/dashboard/","message":"file_get_contents(/home/yunohost.app/nextcloud/data/appdata_ocdwfkqg0p22/js/core/merged-template-prepend.js.deps): Failed to open stream: No such file or directory at /var/www/nextcloud/lib/private/Files/Storage/Local.php#294","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:144.0) Gecko/20100101 Firefox/144.0","version":"31.0.9.1","data":{"app":"PHP"}}
{"reqId":"yJiKUeiNUZUaeevzCn0f","level":3,"time":"2025-11-11T22:09:52+00:00","remoteAddr":"2001:....:....:....:....","user":"<username>","app":"core","method":"GET","url":"/koumoule/apps/dashboard/","message":"Exception thrown: OCP\\Files\\GenericFileException","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:144.0) Gecko/20100101 Firefox/144.0","version":"31.0.9.1","exception":{"Exception":"OCP\\Files\\GenericFileException","Message":"","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/Files/SimpleFS/SimpleFile.php","line":55,"function":"getContent","class":"OC\\Files\\Node\\File","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/JSCombiner.php","line":97,"function":"getContent","class":"OC\\Files\\SimpleFS\\SimpleFile","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/JSCombiner.php","line":72,"function":"isCached","class":"OC\\Template\\JSCombiner","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/JSResourceLocator.php","line":112,"function":"process","class":"OC\\Template\\JSCombiner","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/JSResourceLocator.php","line":71,"function":"cacheAndAppendCombineJsonIfExist","class":"OC\\Template\\JSResourceLocator","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/ResourceLocator.php","line":51,"function":"doFind","class":"OC\\Template\\JSResourceLocator","type":"->"},{"file":"/var/www/nextcloud/lib/private/TemplateLayout.php","line":397,"function":"find","class":"OC\\Template\\ResourceLocator","type":"->"},{"file":"/var/www/nextcloud/lib/private/TemplateLayout.php","line":212,"function":"findJavascriptFiles","class":"OC\\TemplateLayout","type":"::"},{"file":"/var/www/nextcloud/lib/private/legacy/OC_Template.php","line":120,"function":"__construct","class":"OC\\TemplateLayout","type":"->"},{"file":"/var/www/nextcloud/lib/public/AppFramework/Http/TemplateResponse.php","line":189,"function":"fetchPage","class":"OC_Template","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":159,"function":"render","class":"OCP\\AppFramework\\Http\\TemplateResponse","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/App.php","line":161,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/nextcloud/lib/base.php","line":1063,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/nextcloud/index.php","line":24,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/lib/private/Files/Node/File.php","Line":35,"message":"","exception":{},"CustomMessage":"Exception thrown: OCP\\Files\\GenericFileException"}}
{"reqId":"yJiKUeiNUZUaeevzCn0f","level":3,"time":"2025-11-11T22:09:52+00:00","remoteAddr":"2001:....:....:....:....","user":"<username>","app":"core","method":"GET","url":"/koumoule/apps/dashboard/","message":"Exception thrown: OCP\\Files\\GenericFileException","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:144.0) Gecko/20100101 Firefox/144.0","version":"31.0.9.1","exception":{"Exception":"OCP\\Files\\GenericFileException","Message":"","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/Files/SimpleFS/SimpleFile.php","line":55,"function":"getContent","class":"OC\\Files\\Node\\File","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/JSCombiner.php","line":97,"function":"getContent","class":"OC\\Files\\SimpleFS\\SimpleFile","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/JSCombiner.php","line":72,"function":"isCached","class":"OC\\Template\\JSCombiner","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/JSResourceLocator.php","line":112,"function":"process","class":"OC\\Template\\JSCombiner","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/JSResourceLocator.php","line":71,"function":"cacheAndAppendCombineJsonIfExist","class":"OC\\Template\\JSResourceLocator","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/ResourceLocator.php","line":51,"function":"doFind","class":"OC\\Template\\JSResourceLocator","type":"->"},{"file":"/var/www/nextcloud/lib/private/TemplateLayout.php","line":397,"function":"find","class":"OC\\Template\\ResourceLocator","type":"->"},{"file":"/var/www/nextcloud/lib/private/TemplateLayout.php","line":212,"function":"findJavascriptFiles","class":"OC\\TemplateLayout","type":"::"},{"file":"/var/www/nextcloud/lib/private/legacy/OC_Template.php","line":120,"function":"__construct","class":"OC\\TemplateLayout","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/Base.php","line":113,"function":"fetchPage","class":"OC_Template","type":"->"},{"file":"/var/www/nextcloud/lib/private/legacy/OC_Template.php","line":297,"function":"printPage","class":"OC\\Template\\Base","type":"->"},{"file":"/var/www/nextcloud/index.php","line":89,"function":"printExceptionErrorPage","class":"OC_Template","type":"::"}],"File":"/var/www/nextcloud/lib/private/Files/Node/File.php","Line":35,"message":"","exception":{},"CustomMessage":"Exception thrown: OCP\\Files\\GenericFileException"}}

otm33 · November 11, 2025, 11:32pm

It seems that missing or unreachable files prevent the dashboard being displayed.
Could you check the ownership and permissions of /home/yunohost.app/nextcloud/data/ ?

Ilkrek1 · November 12, 2025, 7:06pm

So I tried opening the file without root permissions and it was not possible, then with root I tried ls -l :

root@rpi:/home/<username># ls -l  /home/yunohost.app/nextcloud/data
total 20
drwxr-x---  9 nextcloud nextcloud 4096 Sep 25 23:18  appdata_oc3ta59a44u6
drwxr-x--- 14 nextcloud nextcloud 4096 Nov 11 00:02  appdata_ocdwfkqg0p22
drwxr-x--- 12 nextcloud nextcloud 4096 Sep 19 17:07  appdata_ocnkzv1dg9fn
drwxr-x---  7 nextcloud nextcloud 4096 Sep 19 16:58  <username>
drwxr-x---  4 nextcloud nextcloud 4096 Sep 22 14:07 'test user'
-rw-r-----  1 nextcloud nextcloud    0 Nov 11 22:41  index.html
-rw-r-----  1 nextcloud nextcloud    0 Sep 19 00:50  nextcloud.log

otm33 · November 12, 2025, 7:19pm

What does

ls -l  /home/yunohost.app/nextcloud/data/appdata_ocdwfkqg0p22/js/core

return ?
Without much conviction, you can still try running sudo -u nextcloud php /var/www/nextcloud/occ maintenance:repair

Ilkrek1 · November 13, 2025, 11:13am

Well, here is the result avec ls -l :

root@rpi:/home/<username># ls -l  /home/yunohost.app/nextcloud/data/appdata_ocdwfkqg0p22/js/core
total 0

And, maintenance:repair worked !! Thanks a lot !
Don’t really understand what was the issue nor what was fixed with the command but it’s working !

root@rpi:/home/<username># sudo -u nextcloud php /var/www/nextcloud/occ maintenance:repair
 - Repair MySQL collation
     - All tables already have the correct collation -> nothing to do
 - Clean tags and favorites
     - 0 tags of deleted users have been removed.
     - 0 tags for delete files have been removed.
     - 0 tag entries for deleted tags have been removed.
     - 0 tags with no entries have been removed.
 - Repair invalid shares
 - Move .step file of updater to backup location
 - Add move avatar background job
     - Repair step already executed
 - Add preview cleanup background jobs
 - Migrate oauth2_clients table to nextcloud schema
     - Update the oauth2_access_tokens table schema.
     - Update the oauth2_clients table schema.
     - Delete clients (and their related access tokens) with the redirect_uri starting with oc:// or ending with *
 - Repair language codes
 - Add log rotate job
 - Clear frontend caches
     - Image cache cleared
     - JS cache cleared
 - Clear every generated avatar
 - Add preview background cleanup job
 - Queue a one-time job to cleanup old backups of the updater
 - Cleanup invalid photocache files for carddav
 - Add background job to cleanup login flow v2 tokens
 - Remove potentially over exposing share links
     - No need to remove link shares.
 - Clear access cache of projects
 - Reset generated avatar flag
 - Keep legacy encryption enabled
 - Check encryption key format
 - Remove old dashboard app config data
 - Add job to cleanup the bruteforce entries
 - Queue a one-time job to check for user uploaded certificates
 - Repair DAV shares
 - Add background job to set the lookup server share state for users
 - Add token cleanup job
 - Clean up abandoned apps
 - Add possibly missing system config
 - Add AI tasks cleanup jobs
 - Queue a job to generate metadata
 - migrate lazy config values
 - Cache logo dimension to fix size in emails on Outlook
     - Theming is not used to provide a logo
 - Remove legacy ".ocdata" file
 - Add cleanup-deleted-users background job
 - Validate account properties and store phone numbers in a known format for search
     - Queued background to validate account properties.
 - AppAPI Daemons configuration GPU params update
     - Daemons configuration GPU params updated: 0
 - Upgrading Circles App
 - Fix component of birthday calendars
     - 2 birthday calendars updated.
 - Regenerating birthday calendars to use new icons and fix old birthday events without year
     - Repair step already executed
 - Fix broken values of calendar objects
    0 [->--------------------------]
 - Registering building of calendar search index as background job
     - Repair step already executed
 - Register building of social profile search index as background job
     - Repair step already executed
 - Registering background jobs to update cache for webcal calendars
     - Added 0 background jobs to update webcal calendars
 - Registering building of calendar reminder index as background job
     - Repair step already executed
 - Register a background job to update rooms and resources
 - Queue jobs to clean up orphan event and contact data
 - Remove activity entries of private events
     - Removed 0 activity entries
 - Clean up old calendar subscriptions from deleted users that were not cleaned-up
 0/1 [>---------------------------]   0%     - ERROR: Connection to LDAP server could not be established
 - duplicatefinder: Repair FileInfo objects
     - Recalculating Path Hashes
    0 [------->--------------------]
     - Clearing duplicated records
 69000/69000 [============================] 100%
 - Repair NULL type values in duplicatefinder_dups table
     - Checking for NULL type values in duplicatefinder_dups table...
     - No NULL type values found in duplicatefinder_dups table.
 - Fix the share type of guest shares when migrating from ownCloud
 - Copy the share password into the dedicated column
 - Set existing shares as accepted
 - Restore default tags that are missing
     - Looking up default tags
     - 0 accounts to check found
    0 [---------------------->-----]
 - Add a generated message-id to all Mail messages that have none
     - Looking up messages without a message-id
 - Purify and migrate collected mail addresses
    0 [-------------------------->-]
 - Insert background jobs for all accounts
    0 [->--------------------------]
 - Make Mail itinerary extractor executable
 - Create or update provisioned Mail accounts
     - 0 accounts provisioned
 - Repair Broken Threads for all mail accounts
     - Repaired threads, 0 messages updated
 - Queue a job to delete duplicated cached messages
 - Clean up meta table
 - Show a hint about the new editor to existing users
 - Update OAuth token expiration times
 - Repair Passwords Database Objects
     - Checking 0 tag revisions
    0 [----->----------------------]
     - Fixed 0 tag revisions
     - Checking 1 folder revisions
 1/1 [============================] 100%
     - Fixed 0 folder revisions
     - Checking 282 password revisions
 282/282 [============================] 100%
     - Fixed 0 password revisions
     - Checking 0 tag models
    0 [----->----------------------]
     - Fixed 0 tag models
     - Checking 1 folder models
 1/1 [============================] 100%
     - Fixed 0 folder models
     - Checking 282 password models
 282/282 [============================] 100%
     - Fixed 0 password models
     - Checking 0 password tag relations
    0 [------------------------>---]
     - Fixed 0 password tag relations
     - Checking 0 shares
    0 [>---------------------------]
     - Fixed 0 shares
 - init metadata
 - Switches from default updater server to the customer one if a valid subscription is available
     - Repair step already executed
 - Migrate some config values to lazy loading
 - Send an admin notification if monthly report is disabled
 - Force-reset all Text document sessions
 - Initialize migration of background images from dashboard to theming app
 - Add background job to check for backup codes
 - Insert UUIDFix background job for user and group in batches
 - Remove deprecated refresh time markers for LDAP user records
 - Populating added database structures for workflows

system · November 28, 2025, 11:13am

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