What type of hardware are you using : Other(?)
What YunoHost version are you running : 12.1.40.1
Are you in a special context or did you perform specific tweaking on your YunoHost instance ? : no
Describe your issue
Hello,
I have a fresh installation of YunoHost and Nextcloud. Everything works except audio/video in Nextcloud Talk.
Environment
Debian 12
YunoHost (current stable)
Nextcloud 34.0.1~ynh1
Nextcloud Talk server app 24.0.2
Coturn 4.6.1
AVM Fritz!Box
Domain: purzelhungaria.nohost.me
Let’s Encrypt certificate installed successfully
Ports forwarded
TCP:
80
443
3478
5349
UDP:
3478
5349
50000-50199
Coturn
Realm: purzelhungaria.nohost.me
Shared secret authentication enabled
TURN configured in Nextcloud
TURN server appears in “php occ talk:turn:list”
TLS test
openssl s_client -connect 192.168.188.25:5349
Result:
TLS 1.2
Let’s Encrypt certificate is presented correctly
Verify return code: 0 (ok)
Symptoms
Chat messages work.
Calls connect successfully.
Call timer starts.
No audio.
No video.
Browser ↔ Android: no media.
Android ↔ Android: no media.
Interesting observation
While a call is active:
journalctl -u coturn -f
shows absolutely no new log entries.
It looks like Nextcloud Talk never contacts the TURN server.
Already checked
DNS
HTTPS
Let’s Encrypt
TURN configuration
Shared secret
Coturn running
TCP/UDP listeners
TLS works
Android microphone permissions
Browser microphone permissions
Firewall and router forwarding
Has anyone seen this behaviour with the current YunoHost Nextcloud package?
Any ideas why Talk never seems to use TURN although it is configured correctly?
Thank you.
Share relevant logs or error messages
Environment
Debian 12
YunoHost 12.1.40.1
Nextcloud 34.0.1~ynh1
Nextcloud Talk (server app) 24.0.2
Android Talk app 24.0.2 (latest from Google Play)
Coturn 4.6.1-1
Domain: purzelhungaria.nohost.me
Let’s Encrypt certificate
Nextcloud is fully up to date
Android Talk app reinstalled
Browser microphone permission granted
Android microphone permission granted
TLS handshake on port 5349 succeeds and presents the correct Let’s Encrypt certificate
Coturn service is active
The TURN server is configured correctly and TLS works.
However, during active calls no new entries appear in
journalctl -u coturn -f
which suggests that Nextcloud Talk never contacts the TURN server at all.
IIRC Nextcloud Talk requires installing YunoHost app store | Nextcloud Signaling as well, but I’m not a user so can’t tell for sure.
Thanks. I thought the signaling backend was optional for 1:1 calls. According to the Nextcloud documentation, small calls should work without it. My issue is that even browser ↔ Android or Android ↔ Android calls have no audio/video although TURN is working and TLS on port 5349 is verified. Do you think the missing signaling backend could completely prevent media negotiation?
I am not sure. Did the Nextcloud Talk installer provide a way to input Coturn configuration?
Yes. The TURN server was configured through the Nextcloud Talk administration page.
I entered:
TURN server: turn:purzelhungaria.nohost.me:3478
Authentication: Shared secret
Shared secret: (same as configured in Coturn)
Transport: UDP and TCP
The TURN server is listed correctly by:
sudo -u nextcloud php /var/www/nextcloud/occ config:list spreed
and the TURN configuration appears in the Nextcloud configuration.
Additionally:
Coturn is running.
TLS on port 5349 works with the correct Let’s Encrypt certificate.
openssl s_client succeeds.
During calls, however, Coturn receives no requests at all.
Thank you. My current configuration uses:
turn:purzelhungaria.nohost.me:3478
because that is how I originally configured Coturn.
Your screenshot shows port 5349 . Are you suggesting I should instead configure:
turns:purzelhungaria.nohost.me:5349
My Coturn server listens on both 3478 and 5349, and TLS on 5349 has been verified successfully with openssl s_client.
otm33
July 12, 2026, 10:29pm
8
I would try purzelhungaria.nohost.me:5439
I tried the following configuration:
Unfortunately there is no change.
Calls still connect, but there is no audio or video.
During active calls journalctl -u coturn -f still shows no activity at all.
To the maintainer:
Is there any known issue with Nextcloud 34.0.1~ynh1 and Talk 24.0.2 on YunoHost?
Since Coturn is never contacted during calls, could this be a problem in the signaling configuration or the YunoHost package?
otm33
July 12, 2026, 10:55pm
12
Same here when running a videocall… I was wondering whether the turn server was actually being used for the call, so I stopped it… and the video call got interrupted.
Thank you! That was the solution.
The TURN server URL must be entered without the turn: or turns: prefix.
Working configuration:
Audio and video calls are now working correctly.
otm33
July 12, 2026, 11:48pm
14
otm33:
Did you try
turn:only
turn server url : purzelhungaria.nohost.me:5349(without ‘turn:’)
yes, the prefix is already added in the first step.
Sorry, I would like to reopen the topic.
I have a new observation.
After several hours of inactivity:
The first call fails immediately after the callee answers.
If both users exchange a chat message, the next call connects but the caller/callee is shown as “Guest” and there is still no audio.
Hanging up and calling again immediately works perfectly:
correct user names
audio works
video works
This looks like the Talk clients need one or two connection attempts before the signaling/authentication is fully established after being idle.
Is this a known issue with the current YunoHost package or the Talk app?