What type of hardware are you using: Other(?)
What YunoHost version are you running: 12.0.17
What app is this about: Nextcloud
Describe your issue
CPU: 12th Gen Intel(R) Core™ i9-12900T
I am fairly new to Yunohost/Nextcloud, so I need help with this issue, please.
My upgrade “Nextcloud (nextcloud) from 31.0.6~ynh1 to 31.0.7~ynh1” went wrong, and tell me I should seek help, and that the helpers needed the logfiles applyed below.
When I do the upgrade again it does not produce any output, but give me at template, and transform my mouse to a rotating waiting symbol.
I have read “Nextcloud (nextcloud) from 31.0.6~ynh2 to 31.0.7~ynh1” by Joel and performed:
sudo -u nextcloud php occ db:add-missing-indices
sudo -u nextcloud php occ db:add-missing-columns
sudo -u nextcloud php occ maintenance:repair
But that did not change anything.
My Nextcloud Hub 10 (31.0.6) is still working
Share relevant logs or error messages
The upgrade produced output in https://paste.yunohost.org/raw/ihizitiyiw and this in /var/log/syslog:
2025-07-21T18:05:19.759212+02:00 host yunohost-api[811]: Traceback (most recent call last):
2025-07-21T18:05:19.759517+02:00 host yunohost-api[811]: File “/usr/lib/python3/dist-packages/moulinette/interfaces/api.py”, line 498, in process
2025-07-21T18:05:19.759565+02:00 host yunohost-api[811]: ret = self.actionsmap.process(arguments, timeout=30, route=_route)
2025-07-21T18:05:19.759596+02:00 host yunohost-api[811]: ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
2025-07-21T18:05:19.759626+02:00 host yunohost-api[811]: File “/usr/lib/python3/dist-packages/moulinette/actionsmap.py”, line 579, in process
2025-07-21T18:05:19.759655+02:00 host yunohost-api[811]: return func(**arguments)
2025-07-21T18:05:19.759687+02:00 host yunohost-api[811]: ^^^^^^^^^^^^^^^^^
2025-07-21T18:05:19.759716+02:00 host yunohost-api[811]: File “/usr/lib/python3/dist-packages/yunohost/app.py”, line 708, in app_upgrade
2025-07-21T18:05:19.759744+02:00 host yunohost-api[811]: backup_create(
2025-07-21T18:05:19.759773+02:00 host yunohost-api[811]: File “/usr/lib/python3/dist-packages/yunohost/log.py”, line 486, in func_wrapper
2025-07-21T18:05:19.759802+02:00 host yunohost-api[811]: result = func(*args, **kwargs)
2025-07-21T18:05:19.759830+02:00 host yunohost-api[811]: ^^^^^^^^^^^^^^^^^^^^^
2025-07-21T18:05:19.759858+02:00 host yunohost-api[811]: File “/usr/lib/python3/dist-packages/yunohost/backup.py”, line 2267, in backup_create
2025-07-21T18:05:19.759887+02:00 host yunohost-api[811]: backup_manager.backup()
2025-07-21T18:05:19.759923+02:00 host yunohost-api[811]: File “/usr/lib/python3/dist-packages/yunohost/backup.py”, line 781, in backup
2025-07-21T18:05:19.759952+02:00 host yunohost-api[811]: method.mount_and_backup()
2025-07-21T18:05:19.759981+02:00 host yunohost-api[811]: File “/usr/lib/python3/dist-packages/yunohost/backup.py”, line 1686, in mount_and_backup
2025-07-21T18:05:19.760009+02:00 host yunohost-api[811]: self.backup()
2025-07-21T18:05:19.760037+02:00 host yunohost-api[811]: File “/usr/lib/python3/dist-packages/yunohost/backup.py”, line 1966, in backup
2025-07-21T18:05:19.760065+02:00 host yunohost-api[811]: tar.close()
2025-07-21T18:05:19.760092+02:00 host yunohost-api[811]: File “/usr/lib/python3.11/tarfile.py”, line 1833, in close
2025-07-21T18:05:19.760119+02:00 host yunohost-api[811]: self.fileobj.close()
2025-07-21T18:05:19.760148+02:00 host yunohost-api[811]: OSError: [Errno 112] Host is down