What type of hardware are you using: Old laptop or computer
What YunoHost version are you running: 12.1.22
What app is this about: Nextcloud
Describe your issue
1.) I tried the upgrade from Nextcloud 31.0.8~ynh2 to 31.0.9~ynh1- Failed with an error.
2.) I removed the Nextcloud App and restored it from the “pre upgrade” backup file.
3.) That worked technically, but the Nextcloud webapp doesn’t open. It shows an “Internal Server Error”
4.) in the log files /var/log/nextcloud/nextcloud.log there is a GenericFileException.
5.) I tried chmod -R nextcloud:nextcloud on that /home/yunohost.app/nextcloud files and /var/www/nextcloud as well. no success.
Share relevant logs or error messages
{
“reqId”: “jTX7NotIDX3gDiflPFfg”,
“level”: 3,
“time”: “2025-09-13T10:15:18+00:00”,
“remoteAddr”: “87.189.252.210”,
“user”: “xxx”,
“app”: “core”,
“method”: “GET”,
“url”: “/nextcloud/apps/dashboard/”,
“message”: “Exception thrown: OCP\Files\GenericFileException”,
“userAgent”: “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/140.0.0.0 Safari/537.36”,
“version”: “31.0.8.1”,
“exception”: {
“Exception”: “OCP\Files\GenericFileException”,
“Message”: “”,
“Code”: 0,
“Trace”: [
{
“file”: “/var/www/nextcloud/lib/private/Files/SimpleFS/SimpleFile.php”,
“line”: 55,
“function”: “getContent”,
“class”: “OC\Files\Node\File”,
“type”: “->”
},
{
“file”: “/var/www/nextcloud/lib/private/Template/JSCombiner.php”,
“line”: 97,
“function”: “getContent”,
“class”: “OC\Files\SimpleFS\SimpleFile”,
“type”: “->”
},
{
“file”: “/var/www/nextcloud/lib/private/Template/JSCombiner.php”,
“line”: 72,
“function”: “isCached”,
“class”: “OC\Template\JSCombiner”,
“type”: “->”
},
{
“file”: “/var/www/nextcloud/lib/private/Template/JSResourceLocator.php”,
“line”: 112,
“function”: “process”,
“class”: “OC\Template\JSCombiner”,
“type”: “->”
},
{
“file”: “/var/www/nextcloud/lib/private/Template/JSResourceLocator.php”,
“line”: 71,
“function”: “cacheAndAppendCombineJsonIfExist”,
“class”: “OC\Template\JSResourceLocator”,
“type”: “->”
},
{
“file”: “/var/www/nextcloud/lib/private/Template/ResourceLocator.php”,
“line”: 51,
“function”: “doFind”,
“class”: “OC\Template\JSResourceLocator”,
“type”: “->”
},
{
“file”: “/var/www/nextcloud/lib/private/TemplateLayout.php”,
“line”: 397,
“function”: “find”,
“class”: “OC\Template\ResourceLocator”,
“type”: “->”
},
{
“file”: “/var/www/nextcloud/lib/private/TemplateLayout.php”,
“line”: 212,
“function”: “findJavascriptFiles”,
“class”: “OC\TemplateLayout”,
“type”: “::”
},
{
“file”: “/var/www/nextcloud/lib/private/legacy/OC_Template.php”,
“line”: 120,
“function”: “__construct”,
“class”: “OC\TemplateLayout”,
“type”: “->”
},
{
“file”: “/var/www/nextcloud/lib/private/Template/Base.php”,
“line”: 113,
“function”: “fetchPage”,
“class”: “OC_Template”,
“type”: “->”
},
{
“file”: “/var/www/nextcloud/lib/private/legacy/OC_Template.php”,
“line”: 297,
“function”: “printPage”,
“class”: “OC\Template\Base”,
“type”: “->”
},
{
“file”: “/var/www/nextcloud/index.php”,
“line”: 89,
“function”: “printExceptionErrorPage”,
“class”: “OC_Template”,
“type”: “::”
}
],
“File”: “/var/www/nextcloud/lib/private/Files/Node/File.php”,
“Line”: 35,
“message”: “”,
“exception”: {},
“CustomMessage”: “Exception thrown: OCP\Files\GenericFileException”
}
}