my jitsi didn't work after - SOLUTION

Support apps
, ,
1

What type of hardware are you using: Virtual machine
What YunoHost version are you running: YunoHost 12.0.14 (stable).
What app is this about: Jitsi

Describe your issue

My jitsi didn’t work directly after installing it. Two of the essential services were stopping by themselves. jitsi-jicofo and jitsi Videobridge. so I decided to search for GPT to fix it and this was the result that solved it 100%

Share relevant logs or error messages

Iniciar o serviço ‘jitsi-videobridge’
1
YunoHost encontrou um erro interno
Sinto muito por isso.
Você deve procurar por ajuda no fórum ou no chat para resolver a situação, ou reportar o bug no bugtracker.
A seguinte informação pode ser útil para a pessoa que está te ajudando:
Erro: “500”

Ação: “PUT” /yunohost/api/services/jitsi-videobridge/start

Mensagem de erro:
Could not start the service ‘jitsi-videobridge’

Recent service logs:Apr 30 22:38:14 systemd[1]: /etc/systemd/system/jitsi-videobridge.service:14: PIDFile= references a path below legacy directory /var/run/, updating /var/run/jitsi-videobridge/jitsi-videobridge.pid → /run/jitsi-videobridge/jitsi-videobridge.pid; please update the unit file accordingly.
Apr 30 22:38:14 systemd[1]: /etc/systemd/system/jitsi-videobridge.service:14: PIDFile= references a path below legacy directory /var/run/, updating /var/run/jitsi-videobridge/jitsi-videobridge.pid → /run/jitsi-videobridge/jitsi-videobridge.pid; please update the unit file accordingly.
Apr 30 22:38:15 systemd[1]: /etc/systemd/system/jitsi-videobridge.service:14: PIDFile= references a path below legacy directory /var/run/, updating /var/run/jitsi-videobridge/jitsi-videobridge.pid → /run/jitsi-videobridge/jitsi-videobridge.pid; please update the unit file accordingly.
Apr 30 22:38:15 systemd[1]: /etc/systemd/system/jitsi-videobridge.service:14: PIDFile= references a path below legacy directory /var/run/, updating /var/run/jitsi-videobridge/jitsi-videobridge.pid → /run/jitsi-videobridge/jitsi-videobridge.pid; please update the unit file accordingly.
Apr 30 22:38:16 systemd[1]: Starting jitsi-videobridge.service - jitsi Videobridge…
Apr 30 22:38:16 systemd[1]: Started jitsi-videobridge.service - jitsi Videobridge.
Apr 30 22:38:16 bash[57159]: /bin/bash: line 1: /var/log/jitsi/jitsi-videobridge.log: Permission denied
Apr 30 22:38:16 systemd[1]: jitsi-videobridge.service: Main process exited, code=exited, status=1/FAILURE
Apr 30 22:38:16 systemd[1]: jitsi-videobridge.service: Failed with result ‘exit-code’.
– Boot 5ae6c80b993d453ba3f1f0e5baa7bdf1 –
May 01 01:59:02 systemd[1]: Starting jitsi-videobridge.service - jitsi Videobridge…
May 01 01:59:02 bash[513]: /bin/bash: line 1: /var/log/jitsi/jitsi-videobridge.log: Permission denied
May 01 01:59:02 systemd[1]: Started jitsi-videobridge.service - jitsi Videobridge.
May 01 01:59:02 systemd[1]: jitsi-videobridge.service: Main process exited, code=exited, status=1/FAILURE
May 01 01:59:02 systemd[1]: jitsi-videobridge.service: Failed with result ‘exit-code’.
– Boot 9fe10a03d2374134876d5274480e32ff –
May 02 01:56:30 systemd[1]: Starting jitsi-videobridge.service - jitsi Videobridge…
May 02 01:56:30 systemd[1]: Started jitsi-videobridge.service - jitsi Videobridge.
May 02 01:56:30 bash[510]: /bin/bash: line 1: /var/log/jitsi/jitsi-videobridge.log: Permission denied
May 02 01:56:30 systemd[1]: jitsi-videobridge.service: Main process exited, code=exited, status=1/FAILURE
May 02 01:56:30 systemd[1]: jitsi-videobridge.service: Failed with result ‘exit-code’.
May 02 09:16:34 systemd[1]: Starting jitsi-videobridge.service - jitsi Videobridge…
May 02 09:16:34 bash[16279]: /bin/bash: line 1: /var/log/jitsi/jitsi-videobridge.log: Permission denied
May 02 09:16:34 systemd[1]: jitsi-videobridge.service: Main process exited, code=exited, status=1/FAILURE
May 02 09:16:34 systemd[1]: jitsi-videobridge.service: New main PID 16279 does not exist or is a zombie.
May 02 09:16:34 systemd[1]: jitsi-videobridge.service: Failed with result ‘exit-code’.
May 02 09:16:34 systemd[1]: Failed to start jitsi-videobridge.service - jitsi Videobridge.

Enquanto processava a ação, o servidor disse:

Could not execute the command ‘systemctl start jitsi-videobridge’

2

:white_check_mark: Situação atual:

  • O serviço está configurado para rodar como o usuário jitsi:

ini

CopiarEditar

User=jitsi
  • O arquivo de log está sendo definido via:

ini

CopiarEditar

Environment=LOGFILE=/var/log/jitsi/jitsi-videobridge.log
  • E ele está falhando com:

swift

CopiarEditar

/bin/bash: line 1: /var/log/jitsi/jitsi-videobridge.log: Permission denied

:white_check_mark: Solução confirmada para o seu caso:

Você precisa garantir que o diretório /var/log/jitsi/ e o arquivo de log sejam de propriedade do usuário jitsi, com permissões adequadas.

Execute os comandos abaixo exatamente como estão:

bash

CopiarEditar

sudo mkdir -p /var/log/jitsi
sudo touch /var/log/jitsi/jitsi-videobridge.log
sudo chown -R jitsi:jitsi /var/log/jitsi
sudo chmod 755 /var/log/jitsi
sudo chmod 644 /var/log/jitsi/jitsi-videobridge.log

:counterclockwise_arrows_button: Depois, reinicie o serviço:

bash

CopiarEditar

sudo systemctl restart jitsi-videobridge

E verifique o status:

bash

CopiarEditar

sudo systemctl status jitsi-videobridge

Se o serviço subir sem erros, o problema está resolvido.

1 Like
3

Sorry for the lack of translation, but English is not my native language.

But the step by step is there, and you can follow it without any problems.

4

Hi vanderlpp,

Welcome to the forums and thank you for your solution!