"MatrixError: [500] Internal server error" when uploading images/files

Hardware: Hetzner VPS 4 vCPU, 8GB RAM, 160GB, freshly installed
YunoHost version: 11.1.22 (stable)
I have access to my server : Through SSH, through the webadmin
Are you in a special context or did you perform some particular tweaking on your YunoHost instance ? : no
If yes, please explain:

Description of my issue

I set up a fresh yunohost server today and installed synapse. SSL certificates are all stored correctly. If i want to upload a profile picture or a file in general via matrix it is not possible, i get the error message “MatrixError: [500] Internal server error”". Is there a trick to fix this error? Synapse was installed on its own domain.

I have a similar problem, with the main difference being that I have an old installation, with a few years of working uploads.

I digged a little bit, I can upload images to encrypted rooms, unencrypted rooms fails.

Quick fix here: [Synapse] Instant messaging server matrix network - #141 by kaulian

1 Like

Can confirm that this fixed it for me. I was able to upload images, but I couldn’t change the space/room picture and profile pictures.

Works for me too, thanks!

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