Mastodon do not show 99% of the Pictures since some Weeks

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1

What type of hardware are you using: Old laptop or computer
What YunoHost version are you running: 12.0.14
What app is this about: Mastodon

Describe your issue

My 1-Person-Instance (fedi.bcna.de) dont show most Pictures in the WebFrontend and Mastodon-App on iOS. In Tusky on Android the Pictures are extremly softed.
This appears since some Weeks. I did many Restarts, all Updates, new Profiles for Testing.
i tried a Suggestion from Mastodon-DIskussion on Github (RAILS_ENV=production ./tootctl media remove), but this does not help.
Where i have to check, whats happend?
What can i do?

Share relevant logs or error messages

Where is the Logfile i have to check?

2

Start by doing a little cleaning:

sudo apt autoclean -y & sudo apt autoremove -y

This command cleans up storage:

sudo yunohost tools basic-space-cleanup

Clean the server and swap.
sync; echo 3 > /proc/sys/vm/drop_caches & swapoff -a & swapon -a

Make a backup before:

yunohost backup create --apps mastodon

To go further.
To be executed as root :

$ sudo su - Mastodon -s /bin/bash
> Or
$ cd /var/www/mastodon/live/
$ mv public/packs/ /tmp/
$ Rails_env = bac /rails de production: précompilation

Then, relaunch the mastodon services:

systemctl start mastodon-web.service mastodon-sidekiq.service mastodon-streaming.service

It worked for me.

3

Hello and thank You for tryingto help me.

mv public/packs/ /tmp/

gives back: command not found
When i look into directory “public” there is no directory “packs”.
What i am doing wrong?

4

i tried …

… but i get the Answer “command not found”.

5

You should normally have the “packs” folder :thinking:

cd /var/www/mastodon/live/public/

Command

ls -al

What does it give?

6

Sorry, an error occurred with the order. Rails_env = bac /rails de production: précompilation

This one is correct:

RAILS_ENV=production bin/rails assets:precompile
7

… this:

root@yunohost:/var/www/mastodon/live/public# ls -al
total 324
drwxrwx---  9 mastodon www-data   4096 Apr 13 23:08 .
drwxr-x--- 22 mastodon www-data   4096 Apr 11 23:27 ..
lrwxrwxrwx  1 mastodon www-data     15 Apr  2 09:14 500.html -> assets/500.html
drwxr-xr-x  9 mastodon mastodon   4096 Apr  6 13:43 assets
drwxrwx---  3 mastodon www-data   4096 Apr  2 09:14 avatars
-rw-rw----  1 mastodon www-data   2998 Apr  2 09:14 badge.png
-rw-rw----  1 mastodon www-data   3551 Apr  2 09:14 embed.js
drwxrwx---  2 mastodon www-data 155648 Apr  2 09:14 emoji
drwxrwx---  3 mastodon www-data   4096 Apr  2 09:14 headers
drwxrwx---  3 mastodon www-data   4096 Apr  2 09:14 ocr
-rw-rw----  1 mastodon www-data  95633 Apr  2 09:14 oops.gif
-rw-rw----  1 mastodon www-data  16948 Apr  2 09:14 oops.png
-rw-rw----  1 mastodon www-data    190 Apr  2 09:14 robots.txt
drwxrwx---  2 mastodon www-data   4096 Apr  2 09:14 sounds```
lrwxrwxrwx  1 mastodon www-data     11 Apr  2 09:14 sw.js -> packs/sw.js
lrwxrwxrwx  1 mastodon www-data     15 Apr  2 09:14 sw.js.map -> packs/sw.js.map
drwx------  4 mastodon www-data   4096 Apr 11 02:51 system
-rw-rw----  1 mastodon www-data   1077 Apr  2 09:14 web-push-icon_expand.png
-rw-rw----  1 mastodon www-data    721 Apr  2 09:14 web-push-icon_favourite.png
-rw-rw----  1 mastodon www-data    590 Apr  2 09:14 web-push-icon_reblog.png
root@yunohost:/var/www/mastodon/live/public#

i dont know, what “sw.js → packs/sw.js” means :person_shrugging:

8

strange: i don’t have node.js … i will install it …

9

Next message: Yarn is not installed :frowning:

i dont understand this, because Mastodon worked fine for some months.

10 
yarn install
11

Otherwise, delete mastodon and restore the backup.

Make a backup of the Packs folder.

cd /var/www/mastodon/live/public

cp -R packs /tmp

Try a mastodon update again.
Check that the packs folder is present.

If it is not present, use backup of the Packs folder.

cd /tmp/ 

cp -R packs /var/www/mastodon/live/public

Relaunch the mastodon services

systemctl start mastodon-web.service mastodon-sidekiq.service mastodon-streaming.service
12

Thank You for Your Hints.
I deinstalled Mastodon.
Reinstalling of Mastodon only delivers an empty Nginx, without Mastodon.
I give up.