Jitsi Meet: You have been disconnected

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My YunoHost server

Hardware: Old desktop computer (12GB RAM, 3 cores)
YunoHost version: 11.2.3
I have access to my server : Through SSH | through the webadmin
Are you in a special context or did you perform some particular tweaking on your YunoHost instance ? : no
If your request is related to an app, specify its name and version: Jitsi Meet 2.0.8719~ynh3

Description of my issue

Hi all, and thanks for all the awesome work this community is doing!

Months back, I installed Jitsi Meet on Yunohost and it worked fine.

At some point, however, I started getting this:

image
image740Ă—316 11.5 KB

I just tried installing and reinstalling and still see this problem. Server is running at https://jitsi.modspil.dk/

I’m getting this in the JavaScript console:

2023-08-18T08:33:31.949Z [modules/xmpp/moderator.js] <5047/Vr.prototype._handleError>:  Failed to get a successful response, giving up. Error: Failed to get a successful response, giving up.
    _handleError moderator.js:394
    _handleIqError moderator.js:444
    sendConferenceRequest moderator.js:270
    e strophe.umd.js:3400
    run strophe.umd.js:2507
    handlers strophe.umd.js:3843
    _dataRecv strophe.umd.js:3840
    forEachChild strophe.umd.js:1502
    _dataRecv strophe.umd.js:3838
    _onRequestStateChange strophe.umd.js:5311
    _newXHR strophe.umd.js:4745
    <anonymous> strophe.umd.js:4674
    _onIdle strophe.umd.js:5196
    _onIdle strophe.umd.js:4576
    flush strophe.umd.js:3286
    flush XmppConnection.js:355
    sendConferenceRequest moderator.js:271
    sendConferenceRequest moderator.js:264
    join ChatRoom.js:223
    join ChatRoom.js:213
    join JitsiConference.js:584
    connect conference.js:475
    startConference conference.js:803
    startConference conference.js:802
    init conference.js:908
    nb actions.any.ts:77
    promise callback*nb/< actions.any.ts:75
    RZ Redux
    <anonymous> middleware.ts:19
    <anonymous> middleware.ts:29
    <anonymous> middleware.ts:19
    <anonymous> middleware.ts:14
    <anonymous> middleware.web.ts:23
    <anonymous> middleware.any.ts:33
    <anonymous> middleware.ts:63
    <anonymous> middleware.ts:48
    <anonymous> middleware.ts:60
    <anonymous> middleware.ts:164
    <anonymous> middleware.ts:50
    <anonymous> middleware.ts:46
    <anonymous> middleware.ts:28
    <anonymous> middleware.ts:155
    <anonymous> middleware.ts:44
    <anonymous> middleware.ts:22
    <anonymous> middleware.ts:52
    <anonymous> middleware.ts:50
    <anonymous> middleware.web.ts:35
    <anonymous> middleware.web.ts:19
    <anonymous> middleware.any.ts:52
    <anonymous> middleware.ts:60
    <anonymous> middleware.web.ts:273
    <anonymous> middleware.ts:39
    <anonymous> middleware.ts:21
    <anonymous> middleware.ts:11
    <anonymous> middleware.ts:16
    <anonymous> middleware.ts:18
Logger.js:154:22
2023-08-18T08:33:31.950Z [JitsiMeetJS.ts] <getGlobalOnErrorHandler>:  UnhandledError: Failed to get a successful response, giving up. Script: null Line: null Column: null StackTrace:  5047/Vr.prototype._handleError@https://jitsi.modspil.dk/libs/lib-jitsi-meet.min.js?v=7322:2:420073
5047/Vr.prototype._handleIqError@https://jitsi.modspil.dk/libs/lib-jitsi-meet.min.js?v=7322:2:420701
5047/Vr.prototype.sendConferenceRequest/</<@https://jitsi.modspil.dk/libs/lib-jitsi-meet.min.js?v=7322:2:417792
6033/sendIQ/e<@https://jitsi.modspil.dk/libs/lib-jitsi-meet.min.js?v=7322:2:228267
run@https://jitsi.modspil.dk/libs/lib-jitsi-meet.min.js?v=7322:2:223458
6033/_dataRecv/</this.handlers<@https://jitsi.modspil.dk/libs/lib-jitsi-meet.min.js?v=7322:2:231869
6033/_dataRecv/<@https://jitsi.modspil.dk/libs/lib-jitsi-meet.min.js?v=7322:2:231793
forEachChild@https://jitsi.modspil.dk/libs/lib-jitsi-meet.min.js?v=7322:2:216220
_dataRecv@https://jitsi.modspil.dk/libs/lib-jitsi-meet.min.js?v=7322:2:231729
_onRequestStateChange@https://jitsi.modspil.dk/libs/lib-jitsi-meet.min.js?v=7322:2:250519
EventHandlerNonNull*_newXHR@https://jitsi.modspil.dk/libs/lib-jitsi-meet.min.js?v=7322:2:244480
@https://jitsi.modspil.dk/libs/lib-jitsi-meet.min.js?v=7322:2:243413
_onIdle@https://jitsi.modspil.dk/libs/lib-jitsi-meet.min.js?v=7322:2:248986
_onIdle@https://jitsi.modspil.dk/libs/lib-jitsi-meet.min.js?v=7322:2:239776
flush@https://jitsi.modspil.dk/libs/lib-jitsi-meet.min.js?v=7322:2:227405
flush@https://jitsi.modspil.dk/libs/lib-jitsi-meet.min.js?v=7322:2:398840
5047/Vr.prototype.sendConferenceRequest/<@https://jitsi.modspil.dk/libs/lib-jitsi-meet.min.js?v=7322:2:417830
5047/Vr.prototype.sendConferenceRequest@https://jitsi.modspil.dk/libs/lib-jitsi-meet.min.js?v=7322:2:417595
5047/join/<@https://jitsi.modspil.dk/libs/lib-jitsi-meet.min.js?v=7322:2:424680
join@https://jitsi.modspil.dk/libs/lib-jitsi-meet.min.js?v=7322:2:424519
5047/uh.prototype.join@https://jitsi.modspil.dk/libs/lib-jitsi-meet.min.js?v=7322:2:767174
connect@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:84527
startConference/<@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:87978
startConference@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:87940
init@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:89253
async*nb/</<@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:2:3344740
promise callback*nb/<@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:2:3344715
RZ/</</<@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:145912
@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:103:42402
@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:359006
@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:357206
@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:356691
@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:352085
@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:351710
@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:351219
@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:347803
@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:346298
@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:343051
@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:341264
@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:323226
@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:323046
@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:322074
@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:318329
@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:317256
@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:315003
@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:313663
@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:311864
@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:311536
@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:310549
@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:286967
@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:283856
@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:275874
@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:275542
@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:275273
@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:275233
@https://jitsi.modspil.dk/libs/app.bundle.min.js?v=7322:85:263724

Since it used to work, it seems to be a bug either in Jitsi Meet itself or in the YNH package - in the more recent versions, I mean.

Does anyone have an idea? Thank you very much for any response :slight_smile:

2

I wonder if it would make sense to supply some of the backend logs as well. I wonder what could cause this kind of error.

3

I had same problem when I installed Jitsi, this week. I solved the problem by ssh into my server, then then reload the firewall with this command: [ sudo yunohost firewall reload ] That solved the problem for me. Perhaps this might also resolve yours.

1 Like
4

Hi Jerry

Thanks a lot!

I just tried it, and in my case it unfortunately didn’t help, as you can see on https://jitsi.modspil.dk/.

The funny thing is, as I mentioned earlier, that it actually did work when I first installed it months back. I don’t know if it might be some sort of regression in Jitsi itself or it’s related to something else (but I didn’t change my router configuration since).

5

Apparently, something had gone wrong with the prosody & LDAP authentication setup.

The solution was to remove and reinstall Jitsi Meet AND Peertube, after which Prosody was also removed.

Then I reinstalled Jitsi Meet, and now it works. :slight_smile:

6

Now that I started reinstalling PeerTube I notice it has been marked as “broken” in the current repositories. I wonder if that has anything to do with it. At least, I won’t reinstall it fo now.

7

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