I can't access the root account after updating

Support
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1

What type of hardware are you using: VPS bought online
What YunoHost version are you running: 12.1.14
How are you able to access your server: SSH

Describe your issue

I updated the system and the user groups page is not opening and I cannot log in to the root account. I changed the password again but nothing happened.

Share relevant logs or error messages

can you help me solve this problem?

kullanıcı grup
kullanıcı grup1220×809 46.9 KB

hata puty
hata puty691×449 34.8 KB

2

Root login is disabled from outside the local network. Can you retry using the local IP of the server (assuming you’re in the same network)

3

i’m getting the same error over the server’s ip.

4

Are you using the local ip

5

I don’t think so.

Use a different browser and see if something is different

6

Also you can SSH using an admin user instead of root …

7

I cannot log in with the admin username.
I am using a vps server as the domain name and I cannot log in as root and admin with the ip addressI cannot log in with the admin username.
I am using a vps server as the domain name and I cannot log in as root and admin with n?

8

Do you have access to the webadmin? Install webmin and use its terminal. (webmin login is root and password is the root password).
You can’t login via ssh using root user. Don’t try it, it will fail and you may get banned from your server.

9

Do you imply:

  • main domain : VPS, can’t log in with root/admin
  • subdomains : at home or other locations, not a problem for this thread

The ‘white’ screenshot, is that how it appears when you log in? It seems the GUI can’t access the back end. Cleaning cookies or using an incognito tab may solve that. Has the server been rebooted since the upgrade?

The VPS usually comes with a administration / maintenance panel from the hoster. There should be some VNC or other access to the ‘bare metal’ VM.

SSH login for root is generally ‘frowned upon’ especially password log in. Way back, when installing Yunohost, did you accept Yunohost taking over SSH configuration?

10

In the “Groups and permissions” menu, the screen stays white. I cleared cookies, restarted the server, and tried from an incognito tab and another computer, but I still face the same issue. Before updating Yunohost, I was able to log in, but after the update I get the error “Permission denied, please try again.” when trying to log in with the root and admin accounts.

How can you assist me with this issue?