How to ignore or fix mistaken spam diagnosis? (SpamRATS)

My YunoHost server

Hardware: Digital Ocean VPS
YunoHost version:
I have access to my server : Through SSH and webadmin
Are you in a special context or did you perform some particular tweaking on your YunoHost instance ? : yes
If yes, please explain:
Modified SSH and Nginx configs.

Description of my issue

About every 5-10 days I get the following Spam diagnosis message, however when I run diagnosis manually it does not appear, so I can’t “ignore” it. I contacted the spam/blacklist site (SpamRATS) and used both their online form and emailed support to verify my IP is not blacklisted. Seems like it might be a bad API call on the Yunohost side? Anybody else having this problem? Thoughts on how to ignore/fix?

The automatic diagnosis on your YunoHost server identified some issues on your server. You will find a description of the issues below. You can manage those issues in the 'Diagnosis' section in your webadmin.


Email (mail)

[ERROR] Your IP or domain <redacted> is blacklisted on SpamRATS! all
  - After identifying why you are listed and fixed it, feel free to ask for your IP or domaine to be removed on

I am pretty sure you can ignore it via the diagnostec screen in the webadmin.

Could you send me (in mp) your IP for debug purpose ?


Thanks for your reply, Mamie, but like I said, the issue does not show up on the diagnostic page when I run a manual diagnosis.

Sent. Thanks for taking a look, @ljf.

1 Like

I made some checks

$ dig +short A @
$ dig +short A @
$ dig +short A @

I check in spamrats doc and i see about limits:

Do NOT use a free DNS service for lookups, many of those will no longer work, please use your or your provider’s DNS service.

It seems only,, but it’s not well documented and i guess some people using spam rats considering 127.0.0.xx indicates you are listed…

I think is return on most used free dns resolvers…

SO you can simply click on “ignore” button in diagnosis.

If someone want to try to fix that, it’s a good first issue and there is explanation to fix this bug: Diagnosis incorrectly report IP blacklist on Hostkarma · Issue #1873 · YunoHost/issues · GitHub

Thanks for investigating @ljf. Unfortunately, as I mentioned, the issue does not show up when I run diagnosis manually, so I can’t “ignore” it. I only get emails every 5-10 days or so, whenever the automatic process runs.

Thanks for the issue-tracker link. Maybe someday I’ll find some time to dig into it there.

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