jacobb
February 26, 2026, 9:09pm
1
What app is this about, and its version : Guacamole 1.5.5~ynh4
What YunoHost version are you running : 12.1.39
What type of hardware are you using : VPS bought online
Describe your issue
I have tried a number of times to install guacamole. The installation is successful (though I get some warning messages under way), and YH states that “This app is up to date! (1.5.5~ynh4)”.
When opening the app a browser tab is correctly directed to the specific sub-domain I have designated for the app (sub.domain.tld) but all I see here is the “Apache Tomcat/9.0.100” stating that “If you’re seeing this, you’ve successfully installed Tomcat. Congratulations!”.
I see no signs of any relevance to guacamole. I have just had a technically skilled guy trying to help me out. He checked the ports and the settings but was not able to come up with useful idea of what is the problem.
My YH server is otherwise runing fine and the other apps are working well on each their subdomain.
Any suggestions on what the problem is or what I can do to solve it?
Share relevant logs or error messages
https://paste.yunohost.org/raw/guwocubipo
marc
February 26, 2026, 10:26pm
2
Hi,
Please can you share
/var/log/guacamole/guacd.log
and
/var/log/guacamole/tomcat9.log
jacobb
February 27, 2026, 1:58pm
3
Hi, thanks for your reply.
The only content in /var/log/guacamole is tomcat9 and I cannot find either tomcat9.log nor guacd.log.
marc
February 28, 2026, 4:37pm
4
What i the result of:
sudo yunohost service status
jacobb
February 28, 2026, 8:05pm
5
# sudo yunohost service status
calibreweb:
configuration: unknown
description: Browse eBook in the web
last_state_change: 2026-02-25 20:36:52
start_on_boot: enabled
status: running
coolwsd:
configuration: unknown
description: Collabora online office suite
last_state_change: 2026-01-23 18:33:07
start_on_boot: enabled
status: running
dnsmasq:
configuration: valid
description: Handles domain name resolution (DNS)
last_state_change: 2026-02-27 06:25:16
start_on_boot: enabled
status: running
dovecot:
configuration: unknown
description: Allows e-mail clients to access/fetch email (via IMAP and POP3)
last_state_change: 2026-02-27 06:25:41
start_on_boot: enabled
status: running
fail2ban:
configuration: valid
description: Protects against brute-force and other kinds of attacks from the Internet
last_state_change: 2026-02-26 20:56:28
start_on_boot: enabled
status: running
guacamole-guacd:
configuration: unknown
description: Guacamole server
last_state_change: 2026-02-26 20:56:29
start_on_boot: enabled
status: running
guacamole-tomcat:
configuration: unknown
description: Guacamole client
last_state_change: 2026-02-26 20:56:29
start_on_boot: enabled
status: running
jitsi-jicofo:
configuration: unknown
description: jitsi-jicofo
last_state_change: 2026-01-23 18:33:07
start_on_boot: enabled
status: running
jitsi-videobridge:
configuration: unknown
description: jitsi Videobridge
last_state_change: 2026-01-23 18:33:08
start_on_boot: enabled
status: running
kavita:
configuration: unknown
description: Cross platform reading server
last_state_change: 2026-01-23 18:33:14
start_on_boot: enabled
status: running
lichenmarkdown-y-websocket:
configuration: unknown
description: lichen-markdown y-websocket service
last_state_change: 2026-01-23 18:33:07
start_on_boot: enabled
status: running
myspeed:
configuration: unknown
description: Speed test analysis software
last_state_change: 2026-01-23 18:33:07
start_on_boot: enabled
status: running
mysql:
configuration: unknown
description: Stores app data (SQL database)
last_state_change: 2026-02-26 19:09:19
start_on_boot: enabled
status: running
nftables:
configuration: unknown
description: Manages open and close connection ports to services
last_state_change: 2026-01-23 18:33:02
start_on_boot: enabled
status: running
nginx:
configuration: valid
description: Serves or provides access to all the websites hosted on your server
last_state_change: 2026-02-27 06:25:40
start_on_boot: enabled
status: running
opendkim:
configuration: valid
description: Signs outgoing emails using DKIM such that they are less likely to be flagged as spam
last_state_change: 2026-02-25 20:48:29
start_on_boot: enabled
status: running
php8.2-fpm:
configuration: valid
description: The PHP 8.2 FastCGI Process Manager
last_state_change: 2026-01-23 18:33:08
start_on_boot: enabled
status: running
php8.3-fpm:
configuration: valid
description: The PHP 8.3 FastCGI Process Manager
last_state_change: 2026-01-23 18:33:08
start_on_boot: enabled
status: running
php8.4-fpm:
configuration: valid
description: The PHP 8.4 FastCGI Process Manager
last_state_change: 2026-01-23 18:33:08
start_on_boot: enabled
status: running
postfix:
configuration: unknown
description: Used to send and receive e-mails
last_state_change: 2026-02-27 06:25:16
start_on_boot: enabled
status: running
slapd:
configuration: valid
description: Stores users, domains and related info
last_state_change: 2026-01-23 18:33:10
start_on_boot: enabled
status: running
ssh:
configuration: valid
description: Allows you to connect remotely to your server via a terminal (SSH protocol)
last_state_change: 2026-01-23 18:33:08
start_on_boot: enabled
status: running
uwsgi-app@searxng:
configuration: unknown
description: uWSGI service for searxng
last_state_change: 2026-01-23 18:33:08
start_on_boot: enabled
status: running
yunohost-api:
configuration: unknown
description: Manages interactions between the YunoHost web interface and the system
last_state_change: 2026-01-23 18:33:08
start_on_boot: enabled
status: running
yunohost-portal-api:
configuration: unknown
description: Manages interactions between the different portal web interfaces and the system
last_state_change: 2026-01-23 18:33:08
start_on_boot: enabled
status: running
yunomdns:
configuration: unknown
description: Allows you to reach your server using 'yunohost.local' in your local network
last_state_change: 2026-01-23 18:33:08
start_on_boot: enabled
status: running
marc
March 1, 2026, 4:24pm
6
please show the result of:
ls -all /var/log/guacamole
jacobb
March 3, 2026, 9:15am
7
# ls -all /var/log/guacamole
total 12
drwxrwx— 3 guacamole guacamole 4096 Feb 27 13:52 .
drwxr-xr-x 20 root root 4096 Mar 1 00:00 ..
drwxrwx— 2 guacamole guacamole 4096 Mar 1 21:23 tomcat9
Thanks for your helping me out.
marc
March 3, 2026, 9:15pm
8
Tomcat9 is a directory, so what returns:
ls -all /var/log/guacamole/tomcat9
jacobb
March 4, 2026, 4:20pm
9
Is this better?
# ls -all /var/log/guacamole/tomcat9
total 64
drwxrwx— 2 guacamole guacamole 4096 Mar 1 21:23 .
drwxrwx— 3 guacamole guacamole 4096 Feb 27 13:52 ..
-rw-rw---- 1 guacamole guacamole 8183 Dec 13 17:59 catalina.2025-12-13.log
-rw-rw---- 1 guacamole-tomcat guacamole-tomcat 14399 Feb 26 20:56 catalina.2026-02-26.log
-rw-rw---- 1 guacamole guacamole 0 Feb 26 20:56 catalina.log
-rw-rw---- 1 guacamole guacamole 0 Dec 13 15:59 host-manager.2025-12-13.log
-rw-rw---- 1 guacamole-tomcat guacamole-tomcat 0 Feb 26 19:10 host-manager.2026-02-26.log
-rw-rw---- 1 guacamole guacamole 658 Dec 13 17:59 localhost.2025-12-13.log
-rw-rw---- 1 guacamole-tomcat guacamole-tomcat 1066 Feb 26 20:56 localhost.2026-02-26.log
-rw-rw---- 1 guacamole guacamole 2989 Dec 13 17:50 localhost_access_log.2025-12-13.txt
-rw-rw---- 1 guacamole-tomcat guacamole-tomcat 2127 Feb 26 20:58 localhost_access_log.2026-02-26.txt
-rw-r----- 1 guacamole-tomcat guacamole-tomcat 790 Feb 28 20:49 localhost_access_log.2026-02-28.txt
-rw-r----- 1 guacamole-tomcat guacamole-tomcat 95 Mar 1 21:23 localhost_access_log.2026-03-01.txt
-rw-rw---- 1 guacamole guacamole 0 Dec 13 15:59 manager.2025-12-13.log
-rw-rw---- 1 guacamole-tomcat guacamole-tomcat 0 Feb 26 19:10 manager.2026-02-26.log
-rw-rw---- 1 guacamole guacamole 7221 Feb 26 20:56 tomcat.log
marc
March 4, 2026, 9:57pm
10
sudo yunohost log share /var/log/guacamole/tomcat9/catalina.2026-02-26.log
sudo yunohost log share /var/log/guacamole/tomcat9/localhost.2026-02-26.log
sudo yunohost log share /var/log/guacamole/tomcat9/localhost_access_log.2026-03-01.txt
sudo yunohost log share /var/log/guacamole/tomcat9/tomcat.log