Galene not allowing other users

Yunohost 4.2.8.3
Rpi 3B+
Galene 0.4.0~ynh3

Hi

I have galene running on server but run in to continuous errors. I can connect through my own network but no users can access outside.

Everytime a user tries to connect they receive

NotAllowedError: The request is not allowed by the user agent or the platform in the current context.

I have removed galene and reinstalled again. I have opened all ports but outside users cannot get access. I can see their name on the app but they cannot get any video, occasionally they will get sound but then it disappears.

Here is the recent log

LOGFILE: journalctl
– Logs begin at Tue 2021-10-12 21:09:09 BST, end at Tue 2021-10-12 21:32:43 BST. –
Oct 12 21:09:27 systemd[1]: Started Galène: videoconferencing server.
Oct 12 21:09:30 galene[654]: 2021/10/12 21:09:30 Starting built-in TURN server on X.X.X.X:1194
Oct 12 21:10:01 galene[654]: 2021/10/12 21:10:01 Relay test failed: timeout
Oct 12 21:10:01 galene[654]: 2021/10/12 21:10:01 Perhaps you didn’t configure a TURN server?
Oct 12 21:21:08 galene[654]: 2021/10/12 21:21:08 client: websocket: close 1006 (abnormal closure): unexpected EOF

I reinstalled and tried again and received a different log this time

LOGFILE: journalctl
– Logs begin at Tue 2021-10-12 22:32:21 BST, end at Tue 2021-10-12 22:58:53 BST. –
Oct 12 22:32:38 systemd[1]: Started Galène: videoconferencing server.
Oct 12 22:32:41 galene[630]: 2021/10/12 22:32:41 Get ICE configuration: invalid character ‘"’ after object key:value pair
Oct 12 22:33:14 galene[630]: 2021/10/12 22:33:14 Relay test failed: timeout
Oct 12 22:33:14 galene[630]: 2021/10/12 22:33:14 Perhaps you didn’t configure a TURN server?
Oct 12 22:35:34 systemd[1]: Stopping Galène: videoconferencing server…
Oct 12 22:35:35 systemd[1]: galene.service: Succeeded.
Oct 12 22:35:35 systemd[1]: Stopped Galène: videoconferencing server.
Oct 12 22:38:24 systemd[1]: Started Galène: videoconferencing server.
Oct 12 22:38:24 galene[8625]: 2021/10/12 22:38:24 Starting built-in TURN server on X.X.X.X:1194
Oct 12 22:38:44 galene[8625]: 2021/10/12 22:38:44 Relay test failed: timeout
Oct 12 22:38:44 galene[8625]: 2021/10/12 22:38:44 Perhaps you didn’t configure a TURN server?
Oct 12 22:44:41 galene[8625]: turn ERROR: 2021/10/12 22:44:41 error when handling datagram: failed to handle Allocate-request from X.X.X.X:34225: relay already allocated for 5-TUPLE
Oct 12 22:45:00 galene[8625]: 2021/10/12 22:45:00 client: websocket: close 1006 (abnormal closure): unexpected EOF
Oct 12 22:54:05 galene[8625]: turn ERROR: 2021/10/12 22:54:05 error when handling datagram: failed to handle Allocate-request from X.X.X.X:34250: relay already allocated for 5-TUPLE
Oct 12 22:54:05 galene[8625]: turn ERROR: 2021/10/12 22:54:05 error when handling datagram: failed to handle Allocate-request from X.X.X.X:34250: relay already allocated for 5-TUPLE
Oct 12 22:54:06 galene[8625]: turn ERROR: 2021/10/12 22:54:06 error when handling datagram: failed to handle Allocate-request from X.X.X.X:34250: relay already allocated for 5-TUPLE

I am trying to access using a mobile phone outside my lan to test connection.

What is going wrong here?

Thanks