Error upgrading Synapse due to backup issue (similar to Wordpress and Nextcloud issue)

What app is this about, and its version: Synapse-1.144.0~ynh1
What YunoHost version are you running: 12.1.139
What type of hardware are you using: VPS bought online

Describe your issue

Upgrading Synapse was aborted with the following message below.

This sounds very similar to the unresolved issue Wordpress upgrade failed and to the solved issue with Nextcloud ( Nextcloud doesn't run after unsuccessful upgrade - #17 by otm33 ).I hpe there is a solution without deactivating backup.

Share relevant logs or error messages

WARNING - File or folder ‘/etc/php/8.3/fpm/pool.d/synapse.conf’ to be backed up does not exist
ERROR - Failed to collect files to backed up for synapse.

https://paste.yunohost.org/raw/oruvaneles

Skip the backup (yunohost app upgrade synapse -b) or create a dummy /etc/php/8.3/fpm/pool.d/synapse.conf.

Quite honestly: Why should I?

The backup script misses a config file to backup in Nextcloud, Synapse and WordPress.

Isn’t that a common problem?

Yes it’s what I would suggest.

Who takes care of that?

Seems you accidently remove the content of /etc/php/8.3/fpm/pool.d/ ?

I haven’t removed anything.
ls /etc/php/8.3/fpm/pool.d

yields:
fail2ban-web.conf www.conf

@otm33 suggestion is already the best for your issue which not seems to be common to other users. Why are you expecting something else?
Did you search the missing file with ls /etc/php/*/fpm/pool.d/synapse.conf

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