Error: "500" Internal Server Error after some time

[theRAGEhero]

My YunoHost server

VPS
YunoHost version: 4.3.6.3
yunohost-admin 4.3.4.1
I have access to my server : SSH and gui
Are you in a special context or did you perform some particular tweaking on your YunoHost instance ? : no

Description of my issue

If I do reboot the server I can use it normally from the gui, but after some time (could be 10 minutes, less or more) I have this error. Here I was in user section, but it does it also when I want to install an app, add a domain, etc.

Could you please help me?
Thank you

[Aleks]

To be able to dig this issue, next time this happens, try to connect using ssh and share the output of : ps -ef | grep yunohost -C2

[theRAGEhero]

Thank you for your reply.

Here the response.

admin@home:~$ ps -ef | grep yunohost -C2
root       429     1  0 18:05 ?        00:00:00 /usr/lib/policykit-1/polkitd --no-debug
root       574     1  0 18:05 ?        00:00:00 /usr/bin/python3 /usr/share/unattended-upgrades/unattended-upgrade-shutdown --wait-for-signal
root       575     1  0 18:05 ?        00:00:03 /usr/bin/python3 /usr/bin/yunohost-api
mdns       583     1  0 18:05 ?        00:00:01 /usr/bin/python3 /usr/bin/yunomdns
archive+   585     1  0 18:05 ?        00:00:00 bash /var/www/archivebox/start.sh
--
www-data 13654  1318  0 19:43 ?        00:00:00 nginx: worker process
root     17604     2  0 20:09 ?        00:00:00 [kworker/2:2]
root     17672  3422  0 20:10 ?        00:00:00 sudo yunohost backup create -n auto_redirect --method borg_app --apps redirect
root     17673 17672  0 20:10 ?        00:00:00 /usr/bin/python3 /usr/bin/yunohost backup create -n auto_redirect --method borg_app --apps redirect
root     17837 17673  0 20:10 ?        00:00:00 sh -c /bin/bash -x "./05-borg_app" backup /home/yunohost.backup/tmp/auto_redirect auto_redirect /home/yunohost.backup/archives 60914 '' 7>&1
root     17838 17837  0 20:10 ?        00:00:00 /bin/bash -x ./05-borg_app backup /home/yunohost.backup/tmp/auto_redirect auto_redirect /home/yunohost.backup/archives 60914
root     17843 17838  0 20:10 ?        00:00:00 /bin/bash /usr/local/bin/borg init -e repokey ssh://xxxxx@xxxxxxx.it:22/~/backup
root     17844 17843  0 20:10 ?        00:00:00 /opt/borg-env/bin/python /opt/borg-env/bin/borg init -e repokey ssh://xxxxx@xxxxxxx.it:22/~/backup
--
postgres 17876   893  0 20:12 ?        00:00:00 postgres: 11/main: discourse discourse [local] idle
admin    17890 12497  0 20:13 pts/0    00:00:00 ps -ef
admin    17891 12497  0 20:13 pts/0    00:00:00 grep yunohost -C2

[Aleks]

Hmyeah so that’s borg taking up the lock

It looks like it’s stuck ont “borg init” … I don’t know if that’s expected, maybe that’s a bug in the borg app … I’m thinking this should only take a few minutes / seconds

[Aleks]

Maybe one way to unlock the situation can be to reboot the machine, and as soon as you can after the machine reboots, manually run through SSH :

sudo yunohost backup create -n auto_redirect --method borg_app --apps redirect

Maybe it’s gonna ask something in interactive mode (ideally we’d be curious to ask what to fix the issue for everybody)

[theRAGEhero]

Sorry for my late reply. I tried to uninstall borg backup and now it’s working well.

When I’ll install it again I’ll update the thread.

Thank you.