Hello
Today I made my second donation to YUNOHOST, which of course I was happy to do. However maybe I’m being paranoid, but there is no confirmation of payment. Sure the donation has left my bank account but you get nothing back from the payment platform or the final payee?
How do I know where my money has gone? A small confirmation that payment has been received might be useful or at the very least polite and may I say grateful.
Just saying.
Dj
I can confirm you we have received your donation of yesterday. However i am not sure about the first one, if you can give us by mp the date and the amount i can say more.
I was not aware our stripe was not sending confirmation, i put this topic on the next contributors meeting.
Good morning and thank you for your reply. The first donation was last year when I first fell in love with YUNOHOST so i would have to dig out the details. It was the same amount.
Yes I just think that the platform at the very least should just email a confirmation of payment with YUNOHOST mentioned by return. If that could be looked at it would be great.
I’ll wait a while and send another contribution to see if it has been fixed. 
Have a great day and again thanks for your reply. Keep up the great work.
Dj
Thank you! I also had this issue when I donated in January 2022, too. We want to make sure you guys are getting the funds you need 
Hello hello,
We are a non-profit organisation, we have been using Yunohost for 2 years and in december 2024 we were glad to make our first donation. <3
Unfortunately, I experienced the same as deljones and didn’t receive any confirmation.
As an official organisation, we need a receipt for our accounts, so this is a real pain for us if we cannot have a confirmation.
Did I miss something?
Or would it be possible to send me any email or document attesting our donation?
Date : 2024-12-13
@ljf maybe ?
Thanks a lot 
Hi there!
Thank so much for your support - financially and love, we need both!
I will provide your non-profit organization the document you need this afternoon: we need to do it by hand for now.
We stay closely in touch for that matter, happy self-hosting and thanks again for your generosity!
Many thanks for your quick answer 
Is there a better way to get in touch with you on this matter, next time?
Self-hosting happier than ever, for sure!
Forum is nice: that way, the people behind YNH emails are not the only one to see our conversation. Maybe some of the contributors have the same legitimate question and will feel like posting here, which is useful.
I didn’t find time yesterday to mold a receipt by hand, I’m about to do so right now. You’ll get a personal notification shortly.
Thanks again for your support and your enthusiasm, and maybe we’ll get the chance to cross your path AFK here or there to grab a drink?
Good evening,
Perhaps we should create a thread, pinned to a category, to explain to everyone how to request a receipt if necessary? Or perhaps in the Yunohost documentation?
The only risk with the forum is if someone doesn’t want to share details publicly.
We changed the Stripe settings and it’s now sending a confirmation email after a donation ^w^