Could not complete the operation 'Restore 'synapse' from a backup archive'

Support Installation
1

Hello.

I backed up YunoHost 4.2.8.1, then installed Yunohost 4.3.4.2 on another server. When I try to restore a backup, I get errors (full log).

Has anyone had a similar problem?

2

You have the same error than describe here: Upgrade and restoration fails : ImportError: cannot import name '\''_PY3'\'' from '\''twisted.python.compat'\'' (unknown location) · Issue #246 · YunoHost-Apps/synapse_ynh · GitHub
The person who creates the ticket give a solution to fix your synapse backup.

Are you able to apply the solution or do you need more help to achieve this ?

3

Thanks!

4

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