What app is this about, and its version: Roundcube 1.6.12~ynh1
What YunoHost version are you running: 12.1.39
What type of hardware are you using: Virtual machine
Describe your issue
Trying to upgrade roundcube to version 1.6.15~ynh1 the upgrade failed and roundcube can’t be restored.
Removing it and trying to reinstall, the same error occur while installin and it fails.
I’m not really understanding what’s going on, and I’d prefer staying “vanilla yunohost” than trying to follow random suggestions online about this type of issue without understanding enough what suggested commands do.
If anyone here have suggestions, they are very welcome ![]()
Thanks as always for the amazing software and kind community ![]()
Share relevant logs or error messages
Info: Installing roundcube…
Info: Provisioning sources...
Info: Provisioning system_user...
Info: Provisioning install_dir...
Info: Provisioning permissions...
Info: Provisioning apt...
Warning: E: Failed to fetch https://packages.sury.org/php/pool/main/p/php8.5/php8.5-common_8.5.1-1%2b0%7e20251218.7%2bdebian12%7e1.gbpd28b1b_amd64.deb 404 Not Found [IP: 199.232.171.52 443]
Warning: E: Failed to fetch https://packages.sury.org/php/pool/main/p/php8.5/php8.5-readline_8.5.1-1%2b0%7e20251218.7%2bdebian12%7e1.gbpd28b1b_amd64.deb 404 Not Found [IP: 199.232.171.52 443]
Warning: E: Failed to fetch https://packages.sury.org/php/pool/main/p/php8.5/php8.5-cli_8.5.1-1%2b0%7e20251218.7%2bdebian12%7e1.gbpd28b1b_amd64.deb 404 Not Found [IP: 199.232.171.52 443]
Warning: E: Failed to fetch https://packages.sury.org/php/pool/main/p/php8.5/php8.5-fpm_8.5.1-1%2b0%7e20251218.7%2bdebian12%7e1.gbpd28b1b_amd64.deb 404 Not Found [IP: 199.232.171.52 443]
Warning: E: Failed to fetch https://packages.sury.org/php/pool/main/p/php8.5/php8.5_8.5.1-1%2b0%7e20251218.7%2bdebian12%7e1.gbpd28b1b_all.deb 404 Not Found [IP: 199.232.171.52 443]
Warning: E: Failed to fetch https://packages.sury.org/php/pool/main/p/php8.5/php8.5-curl_8.5.1-1%2b0%7e20251218.7%2bdebian12%7e1.gbpd28b1b_amd64.deb 404 Not Found [IP: 199.232.171.52 443]
Warning: E: Failed to fetch https://packages.sury.org/php/pool/main/p/php8.5/php8.5-gd_8.5.1-1%2b0%7e20251218.7%2bdebian12%7e1.gbpd28b1b_amd64.deb 404 Not Found [IP: 199.232.171.52 443]
Warning: E: Failed to fetch https://packages.sury.org/php/pool/main/p/php8.5/php8.5-intl_8.5.1-1%2b0%7e20251218.7%2bdebian12%7e1.gbpd28b1b_amd64.deb 404 Not Found [IP: 199.232.171.52 443]
Warning: E: Failed to fetch https://packages.sury.org/php/pool/main/p/php8.5/php8.5-ldap_8.5.1-1%2b0%7e20251218.7%2bdebian12%7e1.gbpd28b1b_amd64.deb 404 Not Found [IP: 199.232.171.52 443]
Warning: E: Failed to fetch https://packages.sury.org/php/pool/main/p/php8.5/php8.5-mbstring_8.5.1-1%2b0%7e20251218.7%2bdebian12%7e1.gbpd28b1b_amd64.deb 404 Not Found [IP: 199.232.171.52 443]
Warning: E: Failed to fetch https://packages.sury.org/php/pool/main/p/php8.5/php8.5-mysql_8.5.1-1%2b0%7e20251218.7%2bdebian12%7e1.gbpd28b1b_amd64.deb 404 Not Found [IP: 199.232.171.52 443]
Warning: E: Failed to fetch https://packages.sury.org/php/pool/main/p/php8.5/php8.5-xml_8.5.1-1%2b0%7e20251218.7%2bdebian12%7e1.gbpd28b1b_amd64.deb 404 Not Found [IP: 199.232.171.52 443]
Warning: E: Failed to fetch https://packages.sury.org/php/pool/main/p/php8.5/php8.5-zip_8.5.1-1%2b0%7e20251218.7%2bdebian12%7e1.gbpd28b1b_amd64.deb 404 Not Found [IP: 199.232.171.52 443]
Warning: E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?
Warning: The following packages have unmet dependencies:
Warning: php8.5-cli : Depends: php8.5-readline but it is not going to be installed
Warning: Unable to install apt dependencies, it might be due to a conflict with another app - or you should check and share the previous log about what are the problematic dependencies
Error: provision_or_update failed for apt : An error occured inside the script snippet : Unable to install apt dependencies, it might be due to a conflict with another app - or you should check and share the previous log about what are the problematic dependencies
Info: The operation 'Install the 'roundcube' app' could not be completed. Please share the full log of this operation using the command 'yunohost log share 20260423-115109-app_install-roundcube' to get help
Warning: Here's an extract of the logs before the crash. It might help debugging the error:
Info: DEBUG - roundcube-ynh-deps depends on php8.5-common; however:
Info: DEBUG - Package php8.5-common is not installed.
Info: DEBUG -
Info: DEBUG - Setting up roundcube-ynh-deps (1.6.15~ynh1) ...
Info: DEBUG - + mapfile -t problematic_dependencies
Info: DEBUG - ++ grep -oP '(?<=-ynh-deps depends on ).*(?=; however)' /tmp/tmp.95QQXgP3o9/dpkg_log
Info: DEBUG - + (( 13 != 0 ))
Info: DEBUG - + _ynh_apt_install php8.5 php8.5-ldap php8.5-mysql php8.5-cli php8.5-intl php8.5-zip php8.5-gd php8.5-mbstring php8.5-dom php8.5-curl php8.5 php8.5-fpm php8.5-common --dry-run
Info: DEBUG - + _ynh_apt --no-remove --option Dpkg::Options::=--force-confdef --option Dpkg::Options::=--force-confold install php8.5 php8.5-ldap php8.5-mysql php8.5-cli php8.5-intl php8.5-zip php8.5-gd php8.5-mbstring php8.5-dom php8.5-curl php8.5 php8.5-fpm php8.5-common --dry-run
Info: DEBUG - + sed --quiet '/Reading state info/,$p'
Info: DEBUG - + [[ --no-remove --option Dpkg::Options::=--force-confdef --option Dpkg::Options::=--force-confold install php8.5 php8.5-ldap php8.5-mysql php8.5-cli php8.5-intl php8.5-zip php8.5-gd php8.5-mbstring php8.5-dom php8.5-curl php8.5 php8.5-fpm php8.5-common --dry-run == \u\p\d\a\t\e ]]
Info: DEBUG - + _ynh_wait_dpkg_free
Info: DEBUG - + grep -v 'fix-broken\|Reading state info'
Info: DEBUG - + return 0
Info: DEBUG - + apt-get --assume-yes --quiet -o=Acquire::Retries=3 -o=Dpkg::Use-Pty=0 --no-remove --option Dpkg::Options::=--force-confdef --option Dpkg::Options::=--force-confold install php8.5 php8.5-ldap php8.5-mysql php8.5-cli php8.5-intl php8.5-zip php8.5-gd php8.5-mbstring php8.5-dom php8.5-curl php8.5 php8.5-fpm php8.5-common --dry-run
Info: WARNING - The following packages have unmet dependencies:
Info: WARNING - php8.5-cli : Depends: php8.5-readline but it is not going to be installed
Info: DEBUG - + ynh_die 'Unable to install apt dependencies, it might be due to a conflict with another app - or you should check and share the previous log about what are the problematic dependencies'
Info: WARNING - Unable to install apt dependencies, it might be due to a conflict with another app - or you should check and share the previous log about what are the problematic dependencies
Info: ERROR - provision_or_update failed for apt : An error occured inside the script snippet : Unable to install apt dependencies, it might be due to a conflict with another app - or you should check and share the previous log about what are the problematic dependencies
Warning: Failed to provision apt : The operation 'Install the 'roundcube' app' could not be completed. Please share the full log of this operation using the command 'yunohost log share 20260423-115109-app_install-roundcube' to get help
Info: Deprovisioning sources...
Info: Deprovisioning system_user...
Info: Deprovisioning install_dir...
Info: Deprovisioning permissions...
Info: Deprovisioning apt...