Cannot restore from backups (Mattermost)

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My YunoHost server

**Hardware:**PC self built amd64
YunoHost version: 11.2.21.2
I have access to my server : Through SSH | through the webadmin |
Are you in a special context or did you perform some particular tweaking on your YunoHost instance ? : no
If yes, please explain:

Description of my issue

I upgraded mattermost to development branch but it failed. I uninstalled MM completely.
I tried to restore mattermost to my server but it failed with this log:
https://paste.yunohost.org/raw/ceyoqutuvu

Can somebody please help with this?
I have tried two backups but both fail with same error…

2

Hmmokay, if you are able to open the .tar backup archive, can you find the system configuration (should be somewhere in … something like mattermost/etc/systemd/system/mattermost.service) and share the content of the ExecStart line ?

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Downloaded via Filezilla in macOS :slight_smile:
here it is extracted in macOS:
ExecStart=__INSTALL_DIR__/bin/mattermost
Downloaded by filezilla in Linux
also when I extract it in linux the line is
ExecStart= /var/www/mattermost/bin/mattermost
and the same extracted on the server via ssh…
thanks for helping me with this @Aleks

4

OK we found a solution with @Aleks and @orhtej2 which I will summarise here:

  1. We cheated the restore by modifying the restore script inside the archive by commenting out the line
    # ynh_systemd_action --service_name=$app --action=start --log_path=systemd --line_match="Started Mattermost"
  2. We then tried to restart the mattermost service and got an error
  3. We removed the error by adding server to the mattermost.service file like this ExecStart= /var/www/mattermost/bin/mattermost server
  4. It then showed an error saying Error: Must enable Forward80To443 when using LetsEncrypt
  5. We then edited the file /var/www/mattermost/config/config.json so that UseLetsEncrypt": false was set
  6. This was the solution and it is now running again
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5

Good to hear it works again. But if you backup now then try to restore, will it require these steps again?

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(I don’t think so because the issue lied in the fact that this person manually set UseLetsEncrypt to true in the past … which doesn’t immediately breaks Mattermost but most probably break upon restart/reboot … but if set back to false, everything is back to normal)

1 Like
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