[Bileto] Ticketing tool

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Bileto for YunoHost

Install Bileto with YunoHost

Overview

Bileto is a ticketing tool. It is designed to help you to manage your support as efficiently as possible.

Fearures

  • Manage your tickets (create, answer, manage their lifecycle) in a modern way (clear timeline, efficient lists, powerful search engine);
  • Isolate your users and tickets in organizations;
  • Finely manage roles and permissions;
  • Create and answer to tickets by emails;
  • Attach files to your messages;
  • Login with LDAP (soon);
  • Track time, optionally through contracts;
  • Import data from an external tool such as GLPI;
  • Work in different environments (mobile and dark modes are available);

Shipped version: 0.14.0~ynh1

Screenshots

Screenshot of Bileto

Documentation and resources

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Merci beaucoup pour ce packaging :heart: :heart: :heart:

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Yes thanks @ericg :slight_smile:

The installation went fine on my server but I had a hard time finding the correct credentials to connect to the app. I finally understood reading the installation log.

When installing the app you have to choose an “admin” password only.

To then connect to the app you have to use this password with your user’s email address (and not username).

Maybe this can be explained somewhere to ease the first connection ?

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Thanks for the info! You are welcome to write a POST_INSTALL.md on the repo at this place, if you don’t mind bileto_ynh/doc at main · YunoHost-Apps/bileto_ynh · GitHub

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Thanks for your suggestion which helped me know where to contribute efficiently.

I just made a PR with my commits of a new POST_INSTALL.md file.

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