# \#synapse **URL:** https://forum.yunohost.org/tag/synapse/919.md [Latest](https://forum.yunohost.org/latest.md) · [Categories](https://forum.yunohost.org/categories.md) · [Tags](https://forum.yunohost.org/tags.md) --- ## [Cannot restore synapse from backup because Go is missing](https://forum.yunohost.org/t/cannot-restore-synapse-from-backup-because-go-is-missing/43000)
**Author:** [@SiM](https://forum.yunohost.org/u/SiM)\ **Replies:** 4\ **Last updated:** [September 29, 2026, 11:36pm UTC](https://forum.yunohost.org/t/cannot-restore-synapse-from-backup-because-go-is-missing/43000 "2026-09-29T23:36:17Z")
App version Synapse, 1.157.2~ynh1 YunoHost version 12.1.41.2 Hardware VPS bought online Describe your issue My synapse upgrade from 1.157.2~ynh1 to 1.160.0 failed because there were not enough space left on disk. The… --- ## [Synapse app package: support for the i386 and armv7 architectures may be discontinued](https://forum.yunohost.org/t/synapse-app-package-support-for-the-i386-and-armv7-architectures-may-be-discontinued/36745)
**Author:** [@Josue](https://forum.yunohost.org/u/Josue)\ **Replies:** 4\ **Last updated:** [September 27, 2026, 8:43am UTC](https://forum.yunohost.org/t/synapse-app-package-support-for-the-i386-and-armv7-architectures-may-be-discontinued/36745 "2026-09-27T08:43:33Z")
Hello, Currently the synapse app support all architecture. But in the near feature when the matrix v2 branch will be merged the app will depends on the element call backend (livekit) which is only built for amd64, armv7… --- ## [Synapse upgrade from 1.157.2~ynh1 to 1.160.0~ynh1 fails - Go error?](https://forum.yunohost.org/t/synapse-upgrade-from-1-157-2-ynh1-to-1-160-0-ynh1-fails-go-error/43002)
**Author:** [@Emerodh](https://forum.yunohost.org/u/Emerodh)\ **Replies:** 3\ **Last updated:** [September 16, 2026, 11:27am UTC](https://forum.yunohost.org/t/synapse-upgrade-from-1-157-2-ynh1-to-1-160-0-ynh1-fails-go-error/43002 "2026-09-16T11:27:00Z")
I have searched the forum for similar issues on Found this topic and cannot apply the solution, but ran the same diagnostics, see below for their results. This category is for issues regarding specific apps, NOT genera… --- ## [Error upgrading Synapse](https://forum.yunohost.org/t/error-upgrading-synapse/42856)
**Author:** [@matalb](https://forum.yunohost.org/u/matalb)\ **Replies:** 6\ **Last updated:** [August 21, 2026, 7:30pm UTC](https://forum.yunohost.org/t/error-upgrading-synapse/42856 "2026-08-21T19:30:35Z")
What app is this about, and its version: Synapse 1.144.0 What YunoHost version are you running: 12.1.40.1 What type of hardware are you using: VPS bought online Describe your issue I am trying to upgrade Synapse-1.144… --- ## [Synapse : L'inscription directe via ElementX échoue](https://forum.yunohost.org/t/synapse-linscription-directe-via-elementx-echoue/42799)
**Author:** [@Lantux](https://forum.yunohost.org/u/Lantux)\ **Replies:** 2\ **Last updated:** [August 13, 2026, 6:09am UTC](https://forum.yunohost.org/t/synapse-linscription-directe-via-elementx-echoue/42799 "2026-08-13T06:09:02Z")
What app is this about, and its version: 1.157.2~ynh1 What YunoHost version are you running: 12.1.40.1 What type of hardware are you using: Old laptop or computer Describe your issue Je voudrais ouvrir l’inscription a… --- ## [Synapse restore from backup fails after failed upgrade](https://forum.yunohost.org/t/synapse-restore-from-backup-fails-after-failed-upgrade/42627)
**Author:** [@qrulf](https://forum.yunohost.org/u/qrulf)\ **Replies:** 7\ **Last updated:** [July 18, 2026, 9:31am UTC](https://forum.yunohost.org/t/synapse-restore-from-backup-fails-after-failed-upgrade/42627 "2026-07-18T09:31:14Z")
What app is this about, and its version: synapse 1.53 What YunoHost version are you running: 12.1.40.1 What type of hardware are you using: Old laptop or computer Describe your issue Upgrading synapse failed due to co… --- ## [Error upgrading Synapse due to backup issue (similar to Wordpress and Nextcloud issue)](https://forum.yunohost.org/t/error-upgrading-synapse-due-to-backup-issue-similar-to-wordpress-and-nextcloud-issue/42113)
**Author:** [@matalb](https://forum.yunohost.org/u/matalb)\ **Replies:** 7\ **Last updated:** [April 26, 2026, 10:18am UTC](https://forum.yunohost.org/t/error-upgrading-synapse-due-to-backup-issue-similar-to-wordpress-and-nextcloud-issue/42113 "2026-04-26T10:18:32Z")
What app is this about, and its version: Synapse-1.144.0~ynh1 What YunoHost version are you running: 12.1.139 What type of hardware are you using: VPS bought online Describe your issue Upgrading Synapse was aborted wi… --- ## [\[SOLVED\] Can't restore synapse after failed upgrade](https://forum.yunohost.org/t/solved-cant-restore-synapse-after-failed-upgrade/41867)
**Author:** [@wraidd](https://forum.yunohost.org/u/wraidd)\ **Replies:** 6\ **Last updated:** [March 24, 2026, 9:58pm UTC](https://forum.yunohost.org/t/solved-cant-restore-synapse-after-failed-upgrade/41867 "2026-03-24T21:58:07Z")
What app is this about, and its version: matrix-synapse, version unknown What YunoHost version are you running: 12.1.39 What type of hardware are you using: VPS bought online Describe your issue Attempted to upgrade m… --- ## [Synapse won't upgrade - can't collect .conf file for backup](https://forum.yunohost.org/t/synapse-wont-upgrade-cant-collect-conf-file-for-backup/41761)
**Author:** [@Zinkie](https://forum.yunohost.org/u/Zinkie)\ **Replies:** 2\ **Last updated:** [March 8, 2026, 7:56am UTC](https://forum.yunohost.org/t/synapse-wont-upgrade-cant-collect-conf-file-for-backup/41761 "2026-03-08T07:56:07Z")
What app is this about, and its version: Synapse 1.144.0~ynh1 What YunoHost version are you running: 12.1.39 What type of hardware are you using: VPS bought online Describe your issue I’m trying to upgrade Synapse (fr… --- ## [Matrix Synapse Federation issue](https://forum.yunohost.org/t/matrix-synapse-federation-issue/41733)
**Author:** [@onenemy](https://forum.yunohost.org/u/onenemy)\ **Replies:** 1\ **Last updated:** [March 7, 2026, 12:02am UTC](https://forum.yunohost.org/t/matrix-synapse-federation-issue/41733 "2026-03-07T00:02:44Z")
What app is this about, and its version: synapse 1.147.1~ynh1 What YunoHost version are you running: 12.1.39 (stable) What type of hardware are you using: VPS bought online Describe your issue I am trying to use eithe… --- ## [\[Synapse\] Instant messaging server matrix network](https://forum.yunohost.org/t/synapse-instant-messaging-server-matrix-network/4381)
**Author:** [@Josue](https://forum.yunohost.org/u/Josue)\ **Replies:** 170\ **Last updated:** [February 13, 2026, 11:57pm UTC](https://forum.yunohost.org/t/synapse-instant-messaging-server-matrix-network/4381 "2026-02-13T23:57:59Z")
Synapse for YunoHost Overview Instant messaging server matrix network. Yunohost chattroom with matrix : https://riot.im/app/#/room/#yunohost:matrix.org Shipped version: 1.1.0 Configuration Install for ARM arch (… --- ## [Synapse restoration fail on pkg\_resources error (linked to ldap\_auth\_plugin)](https://forum.yunohost.org/t/synapse-restoration-fail-on-pkg-resources-error-linked-to-ldap-auth-plugin/41530)
**Author:** [@CatsLover71](https://forum.yunohost.org/u/CatsLover71)\ **Replies:** 1\ **Last updated:** [February 12, 2026, 10:00am UTC](https://forum.yunohost.org/t/synapse-restoration-fail-on-pkg-resources-error-linked-to-ldap-auth-plugin/41530 "2026-02-12T10:00:50Z")
What app is this about, and its version: Any version restored from now What YunoHost version are you running: lastest today What type of hardware are you using: Raspberry Pi 3, 4+ Describe your issue Error in Synapse … --- ## [\[mautrix\_whatsapp\] Error connecting to matrix home server](https://forum.yunohost.org/t/mautrix-whatsapp-error-connecting-to-matrix-home-server/40970)
**Author:** [@lnoferin](https://forum.yunohost.org/u/lnoferin)\ **Replies:** 0\ **Last updated:** [November 28, 2025, 3:44pm UTC](https://forum.yunohost.org/t/mautrix-whatsapp-error-connecting-to-matrix-home-server/40970 "2025-11-28T15:44:22Z")
What app is this about, and its version: mautrix\_whatsapp updated What YunoHost version are you running: 12.1.36 What type of hardware are you using: Old laptop or computer Describe your issue Can’t communicate with t… --- ## [Solved - Can't update Synapse](https://forum.yunohost.org/t/solved-cant-update-synapse/40894)
**Author:** [@eamonn](https://forum.yunohost.org/u/eamonn)\ **Replies:** 7\ **Last updated:** [November 27, 2025, 9:58am UTC](https://forum.yunohost.org/t/solved-cant-update-synapse/40894 "2025-11-27T09:58:07Z")
What app is this about, and its version: Synapse 1.128.0~ynh1 What YunoHost version are you running: 12.1.35 (stable) What type of hardware are you using: Old laptop or computer Describe your issue After struggling to… --- ## [\[SYNAPSE\] La mise à jour de Synapse a échoué, puis la restauration du backup également](https://forum.yunohost.org/t/synapse-la-mise-a-jour-de-synapse-a-echoue-puis-la-restauration-du-backup-egalement/39976)
**Author:** [@charly](https://forum.yunohost.org/u/charly)\ **Replies:** 4\ **Last updated:** [September 17, 2025, 1:33am UTC](https://forum.yunohost.org/t/synapse-la-mise-a-jour-de-synapse-a-echoue-puis-la-restauration-du-backup-egalement/39976 "2025-09-17T01:33:30Z")
What type of hardware are you using: Virtual machine What YunoHost version are you running: 12.1.18 What app is this about: SYNAPSE Describe your issue Bonsoir ! Je viens de lancer la mise à jour de Synapse et PAF ! … --- ## [Clients cannot connect to Synapse after restored backup](https://forum.yunohost.org/t/clients-cannot-connect-to-synapse-after-restored-backup/39909)
**Author:** [@matalb](https://forum.yunohost.org/u/matalb)\ **Replies:** 5\ **Last updated:** [September 15, 2025, 3:32pm UTC](https://forum.yunohost.org/t/clients-cannot-connect-to-synapse-after-restored-backup/39909 "2025-09-15T15:32:44Z")
What type of hardware are you using: VPS bought online What YunoHost version are you running: 12.1.171 What app is this about: Synapse Describe your issue After an unsuccessful upgrade of Synapse, I restored the last … --- ## [Synapse cannot be updated - shutdown](https://forum.yunohost.org/t/synapse-cannot-be-updated-shutdown/37763)
**Author:** [@matalb](https://forum.yunohost.org/u/matalb)\ **Replies:** 32\ **Last updated:** [September 7, 2025, 6:02pm UTC](https://forum.yunohost.org/t/synapse-cannot-be-updated-shutdown/37763 "2025-09-07T18:02:05Z")
What type of hardware are you using: VPS bought online What YunoHost version are you running: 12.0.17 What app is this about: Synapse Describe your issue I was executing the upgrade of Synapse matrix server app from t… --- ## [Matrix-WhatsApp bridge - Possible hack?](https://forum.yunohost.org/t/matrix-whatsapp-bridge-possible-hack/37870)
**Author:** [@MaximeB](https://forum.yunohost.org/u/MaximeB)\ **Replies:** 4\ **Last updated:** [August 18, 2025, 9:41pm UTC](https://forum.yunohost.org/t/matrix-whatsapp-bridge-possible-hack/37870 "2025-08-18T21:41:56Z")
What type of hardware are you using: VPS bought online What YunoHost version are you running: YunoHost 12.0.17 (stable) What app is this about: Matrix-WhatsApp bridge Describe your issue Bonjour la commu … --- ## [Can we get media and message retention in synapse settings panel?](https://forum.yunohost.org/t/can-we-get-media-and-message-retention-in-synapse-settings-panel/38109)
**Author:** [@esist0](https://forum.yunohost.org/u/esist0)\ **Replies:** 3\ **Last updated:** [August 12, 2025, 7:33pm UTC](https://forum.yunohost.org/t/can-we-get-media-and-message-retention-in-synapse-settings-panel/38109 "2025-08-12T19:33:55Z")
What type of hardware are you using: Raspberry Pi 3, 4+ What YunoHost version are you running: 12.0.17 What app is this about: synapse Describe your issue i’d like to setup media and message retention, somehow the bac… --- ## [Coturn Server not working... error and crash](https://forum.yunohost.org/t/coturn-server-not-working-error-and-crash/37359)
**Author:** [@HEKnTEKn](https://forum.yunohost.org/u/HEKnTEKn)\ **Replies:** 1\ **Last updated:** [June 26, 2025, 3:45pm UTC](https://forum.yunohost.org/t/coturn-server-not-working-error-and-crash/37359 "2025-06-26T15:45:55Z")
What type of hardware are you using: Old laptop or computer What YunoHost version are you running: 12.0.17 What app is this about: Synapse/Coturn Describe your issue With Synapse recently installed on my repurposed de… --- ## [\[solved\] Synapse upgrade and restore 1.130.0-ynh1 to 1.132.0-ynh1 fail](https://forum.yunohost.org/t/solved-synapse-upgrade-and-restore-1-130-0-ynh1-to-1-132-0-ynh1-fail/37509)
**Author:** [@rosbeef](https://forum.yunohost.org/u/rosbeef)\ **Replies:** 1\ **Last updated:** [June 24, 2025, 5:23pm UTC](https://forum.yunohost.org/t/solved-synapse-upgrade-and-restore-1-130-0-ynh1-to-1-132-0-ynh1-fail/37509 "2025-06-24T17:23:20Z")
What type of hardware are you using: Virtual machine What YunoHost version are you running: 12.0.17 What app is this about: synapse Describe your issue Update fail: https://paste.yunohost.org/raw/gogihuwoma Restore f… --- ## [Cannot update synapse to 1.130.0 from 1.128.0](https://forum.yunohost.org/t/cannot-update-synapse-to-1-130-0-from-1-128-0/37196)
**Author:** [@esist0](https://forum.yunohost.org/u/esist0)\ **Replies:** 7\ **Last updated:** [June 8, 2025, 9:19pm UTC](https://forum.yunohost.org/t/cannot-update-synapse-to-1-130-0-from-1-128-0/37196 "2025-06-08T21:19:29Z")
What type of hardware are you using: Raspberry Pi 3, 4+ What YunoHost version are you running: 12.0.17 What app is this about: Synapse Describe your issue I tried to update both with the synapse services turned down a… --- ## [Impossible de réinstaller Mautrix-Signal](https://forum.yunohost.org/t/impossible-de-reinstaller-mautrix-signal/37176)
**Author:** [@Bernique](https://forum.yunohost.org/u/Bernique)\ **Replies:** 0\ **Last updated:** [June 5, 2025, 12:11pm UTC](https://forum.yunohost.org/t/impossible-de-reinstaller-mautrix-signal/37176 "2025-06-05T12:11:01Z")
What type of hardware are you using: Old laptop or computer What YunoHost version are you running: 12.0.17 What app is this about: mautrix-Signal Describe your issue J’ai Synapse installé avec Mautrix-Signal et Mautri… --- ## [Synapse Python Error by setting for main.welcome.password.enabled](https://forum.yunohost.org/t/synapse-python-error-by-setting-for-main-welcome-password-enabled/37054)
**Author:** [@syrabo](https://forum.yunohost.org/u/syrabo)\ **Replies:** 2\ **Last updated:** [May 28, 2025, 8:53am UTC](https://forum.yunohost.org/t/synapse-python-error-by-setting-for-main-welcome-password-enabled/37054 "2025-05-28T08:53:57Z")
What type of hardware are you using: VPS bought online What YunoHost version are you running: 12.0.17 What app is this about: synapse Describe your issue I wanted to set in the browser, the administration interface, i… --- ## [RESOLU : Synapse : Impossible de permettre l'enregistrement de nouveaux utilisateurs](https://forum.yunohost.org/t/resolu-synapse-impossible-de-permettre-lenregistrement-de-nouveaux-utilisateurs/36771)
**Author:** [@Lantux](https://forum.yunohost.org/u/Lantux)\ **Replies:** 2\ **Last updated:** [May 4, 2025, 6:02pm UTC](https://forum.yunohost.org/t/resolu-synapse-impossible-de-permettre-lenregistrement-de-nouveaux-utilisateurs/36771 "2025-05-04T18:02:38Z")
What type of hardware are you using: Old laptop or computer What YunoHost version are you running: 12.0.14 How are you able to access your server: The webadmin SSH Direct access via physical keyboard/screen Describe… --- ## [Synapse est HS après la migration](https://forum.yunohost.org/t/synapse-est-hs-apres-la-migration/36698)
**Author:** [@TheTrveAnthony](https://forum.yunohost.org/u/TheTrveAnthony)\ **Replies:** 8\ **Last updated:** [May 3, 2025, 12:49am UTC](https://forum.yunohost.org/t/synapse-est-hs-apres-la-migration/36698 "2025-05-03T00:49:42Z")
What type of hardware are you using: Raspberry Pi 3, 4+ What YunoHost version are you running: 12.0.14 What app is this about: synapse Describe your issue English message below Salut à tous, J’ai donc lancé la migra… --- ## [Media and message retention](https://forum.yunohost.org/t/media-and-message-retention/36594)
**Author:** [@esist0](https://forum.yunohost.org/u/esist0)\ **Replies:** 1\ **Last updated:** [April 27, 2025, 2:37pm UTC](https://forum.yunohost.org/t/media-and-message-retention/36594 "2025-04-27T14:37:58Z")
What type of hardware are you using: Raspberry Pi 3, 4+ What YunoHost version are you running: 12.0.13 What app is this about: Synapse Describe your issue I’d like to put media retention and message retention to low v… --- ## [Error when changing settings](https://forum.yunohost.org/t/error-when-changing-settings/36082)
**Author:** [@xhabih](https://forum.yunohost.org/u/xhabih)\ **Replies:** 1\ **Last updated:** [March 25, 2025, 10:52am UTC](https://forum.yunohost.org/t/error-when-changing-settings/36082 "2025-03-25T10:52:25Z")
What type of hardware are you using: Old laptop or computer What YunoHost version are you running: 12.0.11 What app is this about: synapse Describe your issue On a fresh install of synapse when I try to change any “Ma… --- ## [Synapse service cannot be started](https://forum.yunohost.org/t/synapse-service-cannot-be-started/35932)
**Author:** [@matalb](https://forum.yunohost.org/u/matalb)\ **Replies:** 7\ **Last updated:** [March 18, 2025, 12:01pm UTC](https://forum.yunohost.org/t/synapse-service-cannot-be-started/35932 "2025-03-18T12:01:25Z")
What type of hardware are you using: VPS bought online What YunoHost version are you running: 12.0.11 What app is this about: Synapse Describe your issue After upgrading to Yunohost 12, Synapse service is the only app… --- ## [Database "synapse" has no actual collation version](https://forum.yunohost.org/t/database-synapse-has-no-actual-collation-version/35371)
**Author:** [@axac](https://forum.yunohost.org/u/axac)\ **Replies:** 1\ **Last updated:** [February 23, 2025, 5:57am UTC](https://forum.yunohost.org/t/database-synapse-has-no-actual-collation-version/35371 "2025-02-23T05:57:36Z")
What type of hardware are you using: VPS bought online What YunoHost version are you running: 12.0.11 What app is this about: synapse Describe your issue Bonjour, Sur une installation toute fraiche de Yunohost j’ai i… [Next page](https://forum.yunohost.org/tag/synapse/919.md?match_all_tags=true&page=1&tags%5B%5D=synapse)