# XMPP clients can't connect
**URL:** https://forum.yunohost.org/t/xmpp-clients-cant-connect/9944
**Category:** Support
**Tags:** metronome, english
**Created:** [January 1, 2020, 8:26pm UTC](https://forum.yunohost.org/t/xmpp-clients-cant-connect/9944 "2020-01-01T20:26:01Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@EssDub](https://forum.yunohost.org/u/EssDub)
#### Post date: [January 1, 2020, 8:26pm UTC](https://forum.yunohost.org/t/xmpp-clients-cant-connect/9944/1 "2020-01-01T20:26:01Z")
Hi there! I’m having some trouble setting up XMPP. As far as I can tell, I’ve configured DNS records correctly, but XMPP clients won’t connect to the server and I’m not seeing anything in my logs.
### My YunoHost server
**Hardware:** Old laptop or computer
**YunoHost version:** 3.6.5.3
**I have access to my server:** Through SSH and webadmin. I also have direct access to the server if needed.
**Are you in a special context or did you perform some particular tweaking on your YunoHost instance?:** no
### Description of my issue
I want to be able to connect to my server using XMPP clients. When I try, however, the clients can’t connect.
My YunoHost server is up and running. I’m using Cloudflare’s DNS services, and this morning, I added the following records:
```auto
_xmpp-client._tcp 3600 IN SRV 0 5 5222 mydomain.com.
_xmpp-server._tcp 3600 IN SRV 0 5 5269 mydomain.com.
muc 3600 IN CNAME @
pubsub 3600 IN CNAME @
vjud 3600 IN CNAME @
```
When I try to log in to the server using XMPP clients, the clients can’t connect. I’m using these credentials:
- **user:** [spencer@mydomain.com](mailto:spencer@mydomain.com) (this is my _non-admin_ username on the server)
- **pw:** [my user password on the server]
I’ve tried this in both Dino (Linux) and Conversations (Android), and neither of them connect.
My logs aren’t showing much. The most recent entries in `metronome.log`are:
```auto
an 01 11:51:02 general info Hello and welcome to Metronome version 3.12.0
Jan 01 11:51:02 general info Metronome is using the epoll backend for connection handling
Jan 01 11:51:02 portmanager info Activated service 's2s'
Jan 01 11:51:02 portmanager info Activated service 's2s_secure'
Jan 01 11:51:02 portmanager info Activated service 'c2s'
Jan 01 11:51:02 portmanager info Activated service 'c2s_secure'
Jan 01 11:51:02 portmanager info Activated service 'http'
Jan 01 11:51:02 portmanager info Activated service 'https'
Jan 01 11:51:02 mod_posix info Successfully daemonized to PID 23675
Jan 01 11:51:02 upload.mydomain.com:http_upload info URL: ; Storage path: /var/lib/metronome/http_file_upload
```
And the latest entries in `metronome.err` are from December 26. Since they haven’t recurred since then, I assume they’re resolved:
```auto
ec 26 18:34:22 certmanager error SSL/TLS: Failed to load '/etc/metronome/certs/localhost.key': Check that the path is correct, and the file exists. (for localhost)
```
I’d appreciate any help troubleshooting this so that my XMPP clients can connect properly.
Thanks!
---
### Author:  [@EssDub](https://forum.yunohost.org/u/EssDub)
#### Post date: [January 2, 2020, 6:42am UTC](https://forum.yunohost.org/t/xmpp-clients-cant-connect/9944/2 "2020-01-02T06:42:34Z")
I figured it out. My router did not have port forwarding records for ports 5222 or 5269. I added those, following [tips from this page](https://yunohost.org/#/isp_box_config), and it solved it!
---
### Author:  [@system](https://forum.yunohost.org/u/system)
#### Post date: [January 17, 2020, 6:42am UTC](https://forum.yunohost.org/t/xmpp-clients-cant-connect/9944/3 "2020-01-17T06:42:35Z")
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