# Snac service does not start after upgrade to 2.96
**URL:** https://forum.yunohost.org/t/snac-service-does-not-start-after-upgrade-to-2-96/43176
**Category:** Support apps
**Tags:** snac, english
**Created:** [October 15, 2026, 3:10pm UTC](https://forum.yunohost.org/t/snac-service-does-not-start-after-upgrade-to-2-96/43176 "2026-10-15T15:10:38Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@stratos](https://forum.yunohost.org/u/stratos)
#### Post date: [October 15, 2026, 3:10pm UTC](https://forum.yunohost.org/t/snac-service-does-not-start-after-upgrade-to-2-96/43176/1 "2026-10-15T15:10:38Z")
### I have searched the forum for similar issues
on
### This category is for issues regarding specific apps, _NOT_ general issues with YunoHost.
on
### This form is written in English but feel free to write in French if you’re more comfortable!
on
### What app is this about, and its version
Snac, 2.96~ynh1
### What YunoHost version are you running
12.1.41.2 (stable).
### What type of hardware are you using
Old laptop or computer
### Describe your issue
I upgraded Snac from 2.94 to 2.95, the upgrade finished successfully, however the snac service would not start.
### Share relevant logs or error messages
I wish I could paste the link to the log but I’m still a new user.
LOGFILE: journalctl
Sep 29 13:25:04 systemd[1]: snac.service: Main process exited, code=exited, status=1/FAILURE
Sep 29 13:25:04 systemd[1]: snac.service: Failed with result ‘exit-code’.
Sep 29 13:25:04 systemd[1]: snac.service: Scheduled restart job, restart counter is at 3.
Sep 29 13:25:04 systemd[1]: Stopped snac.service - snac2 ActivityPub instance.
Sep 29 13:25:04 systemd[1]: Started snac.service - snac2 ActivityPub instance.
Sep 29 13:25:04 systemd[1]: snac.service: Main process exited, code=exited, status=1/FAILURE
Sep 29 13:25:04 systemd[1]: snac.service: Failed with result ‘exit-code’.
Sep 29 13:25:04 systemd[1]: snac.service: Scheduled restart job, restart counter is at 4.
Sep 29 13:25:04 systemd[1]: Stopped snac.service - snac2 ActivityPub instance.
Sep 29 13:25:04 systemd[1]: Started snac.service - snac2 ActivityPub instance.
Sep 29 13:25:04 systemd[1]: snac.service: Main process exited, code=exited, status=1/FAILURE
Sep 29 13:25:04 systemd[1]: snac.service: Failed with result ‘exit-code’.
Sep 29 13:25:05 systemd[1]: snac.service: Scheduled restart job, restart counter is at 5.
Sep 29 13:25:05 systemd[1]: Stopped snac.service - snac2 ActivityPub instance.
Sep 29 13:25:05 systemd[1]: snac.service: Start request repeated too quickly.
Sep 29 13:25:05 systemd[1]: snac.service: Failed with result ‘exit-code’.
Sep 29 13:25:05 systemd[1]: Failed to start snac.service - snac2 ActivityPub instance.
Sep 29 13:27:45 systemd[1]: Started snac.service - snac2 ActivityPub instance.
Oct 15 16:39:51 systemd[1]: Stopping snac.service - snac2 ActivityPub instance…
Oct 15 16:39:53 systemd[1]: snac.service: Deactivated successfully.
Oct 15 16:39:53 systemd[1]: Stopped snac.service - snac2 ActivityPub instance.
Oct 15 16:39:53 systemd[1]: snac.service: Consumed 22min 58.428s CPU time.
Oct 15 16:40:30 systemd[1]: Started snac.service - snac2 ActivityPub instance.
Oct 15 16:40:30 systemd[1]: snac.service: Main process exited, code=exited, status=1/FAILURE
Oct 15 16:40:30 systemd[1]: snac.service: Failed with result ‘exit-code’.
Oct 15 16:40:30 systemd[1]: snac.service: Scheduled restart job, restart counter is at 1.
Oct 15 16:40:30 systemd[1]: Stopped snac.service - snac2 ActivityPub instance.
Oct 15 16:40:30 systemd[1]: Started snac.service - snac2 ActivityPub instance.
Oct 15 16:40:30 systemd[1]: snac.service: Main process exited, code=exited, status=1/FAILURE
Oct 15 16:40:30 systemd[1]: snac.service: Failed with result ‘exit-code’.
Oct 15 16:40:31 systemd[1]: snac.service: Scheduled restart job, restart counter is at 2.
Oct 15 16:40:31 systemd[1]: Stopped snac.service - snac2 ActivityPub instance.
Oct 15 16:40:31 systemd[1]: Started snac.service - snac2 ActivityPub instance.
Oct 15 16:40:31 systemd[1]: snac.service: Main process exited, code=exited, status=1/FAILURE
Oct 15 16:40:31 systemd[1]: snac.service: Failed with result ‘exit-code’.
Oct 15 16:40:31 systemd[1]: snac.service: Scheduled restart job, restart counter is at 3.
Oct 15 16:40:31 systemd[1]: Stopped snac.service - snac2 ActivityPub instance.
Oct 15 16:40:31 systemd[1]: Started snac.service - snac2 ActivityPub instance.
Oct 15 16:40:31 systemd[1]: snac.service: Main process exited, code=exited, status=1/FAILURE
Oct 15 16:40:31 systemd[1]: snac.service: Failed with result ‘exit-code’.
Oct 15 16:40:31 systemd[1]: snac.service: Scheduled restart job, restart counter is at 4.
Oct 15 16:40:31 systemd[1]: Stopped snac.service - snac2 ActivityPub instance.
Oct 15 16:40:31 systemd[1]: Started snac.service - snac2 ActivityPub instance.
Oct 15 16:40:31 systemd[1]: snac.service: Main process exited, code=exited, status=1/FAILURE
Oct 15 16:40:31 systemd[1]: snac.service: Failed with result ‘exit-code’.
Oct 15 16:40:32 systemd[1]: snac.service: Scheduled restart job, restart counter is at 5.
Oct 15 16:40:32 systemd[1]: Stopped snac.service - snac2 ActivityPub instance.
Oct 15 16:40:32 systemd[1]: snac.service: Start request repeated too quickly.
Oct 15 16:40:32 systemd[1]: snac.service: Failed with result ‘exit-code’.
Oct 15 16:40:32 systemd[1]: Failed to start snac.service - snac2 ActivityPub instance.
LOGFILE: /var/log/snac/snac.log
09:52:21 [stratos] actor\_refresh https ://mastodon.social/ap/users/116341561170025093 200
13:38:13 purge start
13:38:14 purge end
19:30:04 [stratos] actor\_refresh https ://comam.es/snac/grunfink 200
19:30:05 [stratos] actor\_refresh https ://doasu.dev/pub/me 200
19:30:06 [stratos] actor\_refresh https ://snac.d34d.net/pkw 200
19:30:06 [stratos] actor\_refresh https ://chven.us/snac/sam 200
19:30:08 [stratos] actor\_refresh https ://social.patroklos.org/achilles 200
19:30:10 [stratos] actor\_refresh https ://mastodon.social/users/risturiz 200
19:30:12 [stratos] actor\_refresh https ://mastodon.social/users/pachli 200
19:30:13 [stratos] actor\_refresh https ://social.la10cy.net/users/DeltaLima 200
19:30:16 [stratos] actor\_refresh https ://hj.9fs.net/khm 200
19:30:18 [stratos] actor\_refresh https ://polymaths.social/users/rl\_dane 200
19:30:20 [stratos] actor\_refresh https ://chaos.social/users/delta 200
19:30:22 [stratos] actor\_refresh https ://yakshaving.social/users/andyc 200
11:20:40 [stratos] new ‘Announce’ https ://comam.es/snac/grunfink https ://snac.smithies.me.uk/justine/p/1792003919.926529
11:20:40 [stratos] followed hashtag in https ://snac.smithies.me.uk/justine/p/1792003919.926529
13:38:16 purge start
13:38:16 purge end
16:30:39 Registered 1 login failure(s) from 192.168.1.1 for stratos
16:31:06 [stratos] actor\_refresh https ://labyrinth.zone/users/aleteoryx 200
16:31:08 [stratos] actor\_refresh https ://transfem.social/users/ar29wuxxsw0439z3 200
16:31:10 [stratos] actor\_refresh https ://manmachine.me/social/max 200
16:31:12 [stratos] actor\_refresh https ://mastodon.bsd.cafe/users/stefano 200
16:31:13 [stratos] actor\_refresh https ://snac.void.my/madamada 200
16:31:14 [stratos] actor\_refresh https ://snac.bsd.cafe/evgandr 200
16:31:16 [stratos] actor\_refresh https ://snac.chasmcity.net/gmc 200
16:31:19 [stratos] actor\_refresh https ://hj.9fs.net/p 200
16:31:20 [stratos] actor\_refresh https ://snac.9front.club/thedaemon 200
16:31:21 [stratos] actor\_refresh https ://microhive.me/oliver 200
16:31:23 [stratos] actor\_refresh https ://0xde501a7a.net/users/rqm 200
16:31:25 [stratos] actor\_refresh https ://toot.kif.rocks/users/merlin 200
16:31:26 [stratos] actor\_refresh https ://fedi.paulwilde.uk/users/paul 200
16:31:28 [stratos] actor\_refresh https ://bsd.network/users/openbsdnow 200
16:31:29 [stratos] actor\_refresh https ://toot.fedilab.app/users/apps 200
16:31:31 [stratos] actor\_refresh https ://climatejustice.social/users/RhinosWorryMe 200
16:31:32 [stratos] actor\_refresh https ://left-bank.net/ap/users/115996564141250603 200
16:31:34 [stratos] actor\_refresh https ://social.golemwire.com/golemwire 200
16:39:52 background thread stopped
16:39:52 httpd stop 127.0.0.1:30917 (run time: 16:03:12:07)
16:40:30 ERROR: cannot parse ‘~/server.json’
16:40:30 error opening data storage at ~
16:40:30 ERROR: cannot parse ‘~/server.json’
16:40:30 error opening data storage at ~
16:40:31 ERROR: cannot parse ‘~/server.json’
16:40:31 error opening data storage at ~
16:40:31 ERROR: cannot parse ‘~/server.json’
16:40:31 error opening data storage at ~
16:40:31 ERROR: cannot parse ‘~/server.json’
16:40:31 error opening data storage at ~
REDACTED
---
### Author:  [@otm33](https://forum.yunohost.org/u/otm33)
#### Post date: [October 16, 2026, 8:24am UTC](https://forum.yunohost.org/t/snac-service-does-not-start-after-upgrade-to-2-96/43176/2 "2026-10-16T08:24:14Z")
Seems to be an issue with the json formatting or the server.json file being missing.
What do return
```auto
ls -la /home/yunohost.app/snac/server.json
jq empty /home/yunohost.app/snac/server.json
```