# \[Résolu\]Random disconnect from xmpp

**URL:** <https://forum.yunohost.org/t/resolu-random-disconnect-from-xmpp/28198>\
**Category:** Support\
**Tags:** xmpp, english\
**Created:** [January 23, 2024, 5:47pm UTC](https://forum.yunohost.org/t/resolu-random-disconnect-from-xmpp/28198 "2024-01-23T17:47:48Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Krakinou](https://forum.yunohost.org/user_avatar/forum.yunohost.org/krakinou/32/1702_2.png) [@Krakinou](https://forum.yunohost.org/u/Krakinou)\
**Post date:** [January 23, 2024, 5:47pm UTC](https://forum.yunohost.org/t/resolu-random-disconnect-from-xmpp/28198/1 "2024-01-23T17:47:48Z")

</div>

### My YunoHost server

\*\*Hardware:Raspberry Pi4  
**YunoHost version:** 11.2.9.2  
**I have access to my server :** Through SSH & through the webadmin  
**Are you in a special context or did you perform some particular tweaking on your YunoHost instance ?** : Not that I’m aware of

Hello,  
I’m having trouble to connect to the xmpp chatroom of the project: It works for some time, and then suddenly stop working for a few days, and then back online and so forth.  
I tried various client to no avail (Dino on an ubuntu desktop, Conversation on Android, Converse.js on a firefox browser) and they all fail to connect.  
Here are the log of the metronome service on my YunoHost instance that give a ‘time-out’ error, but I don’t know how to fix it:

```auto

root@mydomain:/home/myuser # tail -f /var/log/metronome/metronome.log
Jan 23 18:12:39 mod_router debug Received[s2sin]: <presence id='c9653567-ff9a-4233-91fc-1032e7969099' to='myuser@mydomain.tld/dino.42555f09' from='support@conference.yunohost.org/Krakinou' type='error'>
Jan 23 18:12:39 s2sout556dc68500 debug s2s disconnected: mydomain.tld->conference.yunohost.org (connection timeout)
Jan 23 18:12:39 socket debug new connection failed. id: 556da7f850 error: connection timeout
Jan 23 18:12:39 c2s556dbb3a40 debug Received[c2s]: <a xmlns='urn:xmpp:sm:3' h='2793'>
Jan 23 18:12:52 c2s556d902860 debug Received[c2s]: <r xmlns='urn:xmpp:sm:3'>
Jan 23 18:12:52 c2s556d902860 debug Received ack request for 24
Jan 23 18:14:19 c2s556dbb3a40 debug Handled incoming stanzas: 2192
Jan 23 18:14:19 c2s556dbb3a40 debug Received[c2s]: <iq id='632bb8ba-b152-4aa3-842a-d41b059249ed' to='mydomain.tld' type='get'>
Jan 23 18:14:19 c2s556dbb3a40 debug Received[c2s]: <r xmlns='urn:xmpp:sm:3'>
Jan 23 18:14:19 c2s556dbb3a40 debug Received ack request for 2192
Jan 23 18:15:19 c2s556dbb3a40 debug Handled incoming stanzas: 2193
Jan 23 18:15:19 c2s556dbb3a40 debug Received[c2s]: <iq id='802ddbf8-37e2-4bd2-b430-957cec005d7b' to='mydomain.tld' type='get'>
Jan 23 18:15:19 c2s556dbb3a40 debug Received[c2s]: <r xmlns='urn:xmpp:sm:3'>
Jan 23 18:15:19 c2s556dbb3a40 debug Received ack request for 2193
Jan 23 18:15:19 c2s556dbb3a40 debug Handled incoming stanzas: 2194
Jan 23 18:15:19 c2s556dbb3a40 debug Received[c2s]: <iq id='fa7e414d-d71c-4c6c-ae1f-5d240447ae1f' to='dev@conference.yunohost.org/Krakinou' type='get'>
Jan 23 18:15:19 mod_router debug Routing to remote...
Jan 23 18:15:19 mod_s2s debug opening a new outgoing connection for this stanza
Jan 23 18:15:19 mod_s2s debug stanza [iq] queued until connection complete
Jan 23 18:15:19 mod_s2s debug Starting lookup for conference.yunohost.org, beginning gathering of Direct TLS SRV records...
Jan 23 18:15:19 adns debug Records for _xmpps-server._tcp.conference.yunohost.org. not in cache, sending query (thread: 0x556d7d5768)...
Jan 23 18:15:19 adns debug Sending DNS query to 127.0.0.1
Jan 23 18:15:19 c2s556dbb3a40 debug Received[c2s]: <r xmlns='urn:xmpp:sm:3'>
Jan 23 18:15:19 c2s556dbb3a40 debug Received ack request for 2194
Jan 23 18:15:19 c2s556dbb3a40 debug Handled incoming stanzas: 2195
Jan 23 18:15:19 c2s556dbb3a40 debug Received[c2s]: <iq id='44fbb691-5abd-4e28-8ec9-a1d67bc4b310' to='apps@conference.yunohost.org/Krakotte' type='get'>
Jan 23 18:15:19 mod_router debug Routing to remote...
Jan 23 18:15:19 s2sout556dbff960 debug trying to send over unauthed s2sout to conference.yunohost.org
Jan 23 18:15:19 s2sout556dbff960 debug stanza [iq] queued
Jan 23 18:15:19 c2s556dbb3a40 debug Received[c2s]: <r xmlns='urn:xmpp:sm:3'>
Jan 23 18:15:19 c2s556dbb3a40 debug Received ack request for 2195
Jan 23 18:15:19 c2s556dbb3a40 debug Handled incoming stanzas: 2196
Jan 23 18:15:19 c2s556dbb3a40 debug Received[c2s]: <iq id='b1c8279d-404d-4cb8-9bec-9f01cbb73038' to='support@conference.yunohost.org/Krakinou' type='get'>
Jan 23 18:15:19 mod_router debug Routing to remote...
Jan 23 18:15:19 s2sout556dbff960 debug trying to send over unauthed s2sout to conference.yunohost.org
Jan 23 18:15:19 s2sout556dbff960 debug stanza [iq] queued
Jan 23 18:15:19 c2s556dbb3a40 debug Received[c2s]: <r xmlns='urn:xmpp:sm:3'>
Jan 23 18:15:19 c2s556dbb3a40 debug Received ack request for 2196
Jan 23 18:15:19 adns debug Reply for _xmpps-server._tcp.conference.yunohost.org. (thread: 0x556d7d5768)
Jan 23 18:15:19 mod_s2s debug Finalising SRV record lookup for conference.yunohost.org...
Jan 23 18:15:19 adns debug Records for _xmpp-server._tcp.conference.yunohost.org. not in cache, sending query (thread: 0x556da23748)...
Jan 23 18:15:19 adns debug Sending DNS query to 127.0.0.1
Jan 23 18:15:19 socket debug new connection established. id: 556db80230
Jan 23 18:15:19 socket debug new connection established. id: 556d742f70
Jan 23 18:15:19 socket debug try to close client connection with id: 556d742f70
Jan 23 18:15:19 socket debug closing client with id: 556d742f70 client to close
Jan 23 18:15:19 adns debug Reply for _xmpp-server._tcp.conference.yunohost.org. (thread: 0x556da23748)
Jan 23 18:15:19 mod_s2s debug conference.yunohost.org has no SRV records, falling back to A/AAAA
Jan 23 18:15:19 adns debug Records for conference.yunohost.org not in cache, sending query (thread: 0x556d96d418)...
Jan 23 18:15:19 adns debug Sending DNS query to 127.0.0.1
Jan 23 18:15:19 adns debug Records for conference.yunohost.org not in cache, sending query (thread: 0x556dc43da8)...
Jan 23 18:15:19 adns debug Sending DNS query to 127.0.0.1
Jan 23 18:15:19 adns debug Reply for conference.yunohost.org (thread: 0x556d96d418)
Jan 23 18:15:19 mod_s2s debug Looking up im.aria-net.site. (DNS depth is 3)
Jan 23 18:15:19 mod_s2s debug DNS reply for conference.yunohost.org gives us 93.49.206.14
Jan 23 18:15:19 socket debug new connection established. id: 556d93c960
Jan 23 18:15:19 socket debug try to close client connection with id: 556d93c960
Jan 23 18:15:19 socket debug closing client with id: 556d93c960 client to close
Jan 23 18:15:19 adns debug Reply for conference.yunohost.org (thread: 0x556dc43da8)
Jan 23 18:15:19 s2sout556dbff960 info Beginning new connection attempt to conference.yunohost.org ([93.49.206.14]:5269)
Jan 23 18:15:19 s2sout556dbff960 debug Connection attempt in progress...
Jan 23 18:15:29 c2s556dbb3a40 debug Handled incoming stanzas: 2197
Jan 23 18:15:29 c2s556dbb3a40 debug Received[c2s]: <iq id='32861635-b39b-4cbf-a057-a99131f5d60e' to='dev@conference.yunohost.org' type='get'>
Jan 23 18:15:29 mod_router debug Routing to remote...
Jan 23 18:15:29 s2sout556dbff960 debug trying to send over unauthed s2sout to conference.yunohost.org
Jan 23 18:15:29 s2sout556dbff960 debug stanza [iq] queued
Jan 23 18:15:29 c2s556dbb3a40 debug Received[c2s]: <r xmlns='urn:xmpp:sm:3'>
Jan 23 18:15:29 c2s556dbb3a40 debug Received ack request for 2197
Jan 23 18:15:29 c2s556dbb3a40 debug Handled incoming stanzas: 2198
Jan 23 18:15:29 c2s556dbb3a40 debug Received[c2s]: <presence id='aa4f1566-eeb3-4132-a8af-b031c47c752c' to='dev@conference.yunohost.org/Krakinou'>
Jan 23 18:15:29 mod_router debug Routing to remote...
Jan 23 18:15:29 s2sout556dbff960 debug trying to send over unauthed s2sout to conference.yunohost.org
Jan 23 18:15:29 s2sout556dbff960 debug stanza [presence] queued
Jan 23 18:15:29 c2s556dbb3a40 debug Received[c2s]: <r xmlns='urn:xmpp:sm:3'>
Jan 23 18:15:29 c2s556dbb3a40 debug Received ack request for 2198
Jan 23 18:15:29 c2s556dbb3a40 debug Handled incoming stanzas: 2199
Jan 23 18:15:29 c2s556dbb3a40 debug Received[c2s]: <iq id='149b14b9-71a5-4373-a103-2bee16d34f3b' to='apps@conference.yunohost.org' type='get'>
Jan 23 18:15:29 mod_router debug Routing to remote...
Jan 23 18:15:29 s2sout556dbff960 debug trying to send over unauthed s2sout to conference.yunohost.org
Jan 23 18:15:29 s2sout556dbff960 debug stanza [iq] queued
Jan 23 18:15:29 c2s556dbb3a40 debug Received[c2s]: <r xmlns='urn:xmpp:sm:3'>
Jan 23 18:15:29 c2s556dbb3a40 debug Received ack request for 2199
Jan 23 18:15:29 c2s556dbb3a40 debug Handled incoming stanzas: 2200
Jan 23 18:15:29 c2s556dbb3a40 debug Received[c2s]: <presence id='7fb9cb56-63be-4a69-b9c6-219603cb7de6' to='apps@conference.yunohost.org/Krakotte'>
Jan 23 18:15:29 mod_router debug Routing to remote...
Jan 23 18:15:29 s2sout556dbff960 debug trying to send over unauthed s2sout to conference.yunohost.org
Jan 23 18:15:29 s2sout556dbff960 debug stanza [presence] queued
Jan 23 18:15:29 c2s556dbb3a40 debug Received[c2s]: <r xmlns='urn:xmpp:sm:3'>
Jan 23 18:15:29 c2s556dbb3a40 debug Received ack request for 2200
Jan 23 18:15:29 c2s556dbb3a40 debug Handled incoming stanzas: 2201
Jan 23 18:15:29 c2s556dbb3a40 debug Received[c2s]: <iq id='1a306710-68a0-4c8d-a929-ebbb5cfda07e' to='support@conference.yunohost.org' type='get'>
Jan 23 18:15:29 mod_router debug Routing to remote...
Jan 23 18:15:29 s2sout556dbff960 debug trying to send over unauthed s2sout to conference.yunohost.org
Jan 23 18:15:29 s2sout556dbff960 debug stanza [iq] queued
Jan 23 18:15:29 c2s556dbb3a40 debug Received[c2s]: <r xmlns='urn:xmpp:sm:3'>
Jan 23 18:15:29 c2s556dbb3a40 debug Received ack request for 2201
Jan 23 18:15:29 c2s556dbb3a40 debug Handled incoming stanzas: 2202
Jan 23 18:15:29 c2s556dbb3a40 debug Received[c2s]: <presence id='4d529ea6-f70e-4ca1-ac52-116d4bdcf92f' to='support@conference.yunohost.org/Krakinou'>
Jan 23 18:15:29 mod_router debug Routing to remote...
Jan 23 18:15:29 s2sout556dbff960 debug trying to send over unauthed s2sout to conference.yunohost.org
Jan 23 18:15:29 s2sout556dbff960 debug stanza [presence] queued
Jan 23 18:15:29 c2s556dbb3a40 debug Received[c2s]: <r xmlns='urn:xmpp:sm:3'>
Jan 23 18:15:29 c2s556dbb3a40 debug Received ack request for 2202
Jan 23 18:15:39 socket debug closing client with id: 556d8ec5c0 connection timeout
Jan 23 18:15:39 s2sout556dbff960 debug s2s connection attempt failed: connection timeout
Jan 23 18:15:39 s2sout556dbff960 info Out of connection options, can't connect to conference.yunohost.org
Jan 23 18:15:39 mod_s2s debug No other records to try for conference.yunohost.org - destroying
Jan 23 18:15:39 s2sout556dbff960 debug Destroying outgoing session mydomain.tld->conference.yunohost.org: Connecting failed: connection timeout
Jan 23 18:15:39 s2sout556dbff960 info sending error replies for 9 queued stanzas because of failed outgoing connection to conference.yunohost.org
Jan 23 18:15:39 mod_router debug Received[s2sin]: <iq id='fa7e414d-d71c-4c6c-ae1f-5d240447ae1f' to='myuser@mydomain.tld/dino.42555f09' from='dev@conference.yunohost.org/Krakinou' type='error'>
Jan 23 18:15:39 mod_router debug Received[s2sin]: <iq id='44fbb691-5abd-4e28-8ec9-a1d67bc4b310' to='myuser@mydomain.tld/dino.42555f09' from='apps@conference.yunohost.org/Krakotte' type='error'>
Jan 23 18:15:39 mod_router debug Received[s2sin]: <iq id='b1c8279d-404d-4cb8-9bec-9f01cbb73038' to='myuser@mydomain.tld/dino.42555f09' from='support@conference.yunohost.org/Krakinou' type='error'>
Jan 23 18:15:39 mod_router debug Received[s2sin]: <iq id='32861635-b39b-4cbf-a057-a99131f5d60e' to='myuser@mydomain.tld/dino.42555f09' from='dev@conference.yunohost.org' type='error'>
Jan 23 18:15:39 mod_router debug Received[s2sin]: <presence id='aa4f1566-eeb3-4132-a8af-b031c47c752c' to='myuser@mydomain.tld/dino.42555f09' from='dev@conference.yunohost.org/Krakinou' type='error'>
Jan 23 18:15:39 mod_router debug Received[s2sin]: <iq id='149b14b9-71a5-4373-a103-2bee16d34f3b' to='myuser@mydomain.tld/dino.42555f09' from='apps@conference.yunohost.org' type='error'>
Jan 23 18:15:39 mod_router debug Received[s2sin]: <presence id='7fb9cb56-63be-4a69-b9c6-219603cb7de6' to='myuser@mydomain.tld/dino.42555f09' from='apps@conference.yunohost.org/Krakotte' type='error'>
Jan 23 18:15:39 mod_router debug Received[s2sin]: <iq id='1a306710-68a0-4c8d-a929-ebbb5cfda07e' to='myuser@mydomain.tld/dino.42555f09' from='support@conference.yunohost.org' type='error'>
Jan 23 18:15:39 mod_router debug Received[s2sin]: <presence id='4d529ea6-f70e-4ca1-ac52-116d4bdcf92f' to='myuser@mydomain.tld/dino.42555f09' from='support@conference.yunohost.org/Krakinou' type='error'>
Jan 23 18:15:39 s2sout556dbff960 debug s2s disconnected: mydomain.tld->conference.yunohost.org (connection timeout)
Jan 23 18:15:39 socket debug new connection failed. id: 556d8ec5c0 error: connection timeout
Jan 23 18:15:39 c2s556dbb3a40 debug Received[c2s]: <a xmlns='urn:xmpp:sm:3' h='2804'>

```

Any ideas?  
Thanks

---

<div class="post-metadata">

**Author:** ![hook](https://forum.yunohost.org/user_avatar/forum.yunohost.org/hook/32/8965_2.png) [@hook](https://forum.yunohost.org/u/hook)\
**Post date:** [January 23, 2024, 8:12pm UTC](https://forum.yunohost.org/t/resolu-random-disconnect-from-xmpp/28198/2 "2024-01-23T20:12:07Z")

</div>

Related:

> [@Conference.yunohost.org times out](https://forum.yunohost.org/t/conference-yunohost-org-times-out/28193):
>
> After the recent issues with the [message delay between XMPP and Matrix](https://forum.yunohost.org/t/yunohost-org-s-own-xmpp-matrix-bridge-is-laggy-est-retarde-aria-bifrost/28167), now [conference.yunohost.org](http://conference.yunohost.org) seems to be offline. Gajim reports: Failed to Join Group Chat Server-to-server connection failed: Connecting Failed: connection timeout (at one point I also got a DNS-related error) Oddly enough, the [logs](https://conference.yunohost.org/logs/) seem to be online and working

---

<div class="post-metadata">

**Author:** ![Krakinou](https://forum.yunohost.org/user_avatar/forum.yunohost.org/krakinou/32/1702_2.png) [@Krakinou](https://forum.yunohost.org/u/Krakinou)\
**Post date:** [January 23, 2024, 9:22pm UTC](https://forum.yunohost.org/t/resolu-random-disconnect-from-xmpp/28198/3 "2024-01-23T21:22:28Z")

</div>

Thanks!

---

<div class="post-metadata">

**Author:** ![system](https://forum.yunohost.org/uploads/default/original/2X/f/f59fe8e3ee6b100b4f574d30d6e30479c68b89f0.png) [@system](https://forum.yunohost.org/u/system)\
**Post date:** [February 22, 2024, 9:22pm UTC](https://forum.yunohost.org/t/resolu-random-disconnect-from-xmpp/28198/4 "2024-02-22T21:22:57Z")

</div>

Closed on February 22, 2024, 9:22pm UTC

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