# Readeck - 502 Bad Gateway After Installation
**URL:** https://forum.yunohost.org/t/readeck-502-bad-gateway-after-installation/40249
**Category:** Support apps
**Tags:** readeck, english
**Created:** [October 1, 2025, 11:05am UTC](https://forum.yunohost.org/t/readeck-502-bad-gateway-after-installation/40249 "2025-10-01T11:05:54Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@cyberpunklibrarian](https://forum.yunohost.org/u/cyberpunklibrarian)
#### Post date: [October 1, 2025, 11:05am UTC](https://forum.yunohost.org/t/readeck-502-bad-gateway-after-installation/40249/1 "2025-10-01T11:05:54Z")
**What app is this about, and its version** : Readeck, 0.20.3~ynh1
**What YunoHost version are you running** : 12.1.26
**What type of hardware are you using** : Virtual machine
### Describe your issue
I’m writing this post and will provide a solution in the comments below just in case someone has the same issue I’ve had. I’ve noticed that, with some apps, I have various issues that seem to come from running Yunohost on a VM. Because when I installed it once on bare metal, everything worked better and Readeck might be one of those apps that’s a little odd on a VM.
Anyway, after setting up a subdomain and installing Readeck, Yunohost completes the installation just fine, but the Readeck website was throwing a 502 Bad Gateway error. The error text was helpful and said to check the readeck service, which I did through Tools → Services in the admin portal. Sure enough, Readeck wasn’t able to start, and the logs pointed to its inability to create a Postgres extension called ‘unaccent.’ The service was trying to restart over and over again, but threw the same message every time.
### Share relevant logs or error messages
Oct 01 05:48:41 readeck[222756]: {“time”:“2025-10-01T05:48:41.314103307-05:00”,“level”:“ERROR”,“msg”:“can’t initialize database”,“err”:“ERROR: permission denied to create extension "unaccent" (SQLSTATE 42501)”}
Oct 01 05:48:41 systemd[1]: readeck.service: Main process exited, code=exited, status=1/FAILURE
Oct 01 05:48:41 systemd[1]: readeck.service: Failed with result ‘exit-code’.
---
### Author:  [@cyberpunklibrarian](https://forum.yunohost.org/u/cyberpunklibrarian)
#### Post date: [October 1, 2025, 11:16am UTC](https://forum.yunohost.org/t/readeck-502-bad-gateway-after-installation/40249/2 "2025-10-01T11:16:40Z")
**SOLUTION:**
1. SSH into your Yunohost server
2. Switch to a superuser with `sudo su`
3. Access Postgres as the superuser `sudo -u postgres psql` _Note: I tried to do this as my normal user and it failed._
4. Once you’re in a Postgres command line, denoted by `postgres=#`, you’re going to _temporarily_ elevate the readeck database user to superuser status within the database.
5. To elevate the readeck database user to superuser, type `ALTER USER readeck SUPERUSER;`
6. Wait for a minute or two while readeck discovers its newfound ability to create that ‘unaccent’ extension. Check Tools → Services in the admin web portal and you should see that the service has successfully initialized.
7. Check the Readeck website and make sure you’re no longer getting the 502 error.
8. Remove the superuser status by typing `ALTER USER readeck NOSUPERUSER;`
9. You should be able to quit your Postgres command line with `exit` and then type `exit` again to return your Yunohost root user back to your regular user.
10. Go back to the Readeck website and create your first user. You should be up and running now!
---
### Author:  [@OniriCorpe](https://forum.yunohost.org/u/OniriCorpe)
#### Post date: [October 1, 2025, 9:32pm UTC](https://forum.yunohost.org/t/readeck-502-bad-gateway-after-installation/40249/3 "2025-10-01T21:32:33Z")
i’m running yunohost in a VM for years without issues
and i’m using readeck for a year now and i hadn’t your issue
i think your setup is bugged
---
### Author:  [@OniriCorpe](https://forum.yunohost.org/u/OniriCorpe)
#### Post date: [October 2, 2025, 7:01pm UTC](https://forum.yunohost.org/t/readeck-502-bad-gateway-after-installation/40249/4 "2025-10-02T19:01:17Z")
okay so, sorry it’s a thing i didn’t know before yesterday
i’m not a database-toucher eheh
the package will now handle this automatically: [install pgsql extensions by OniriCorpe · Pull Request #58 · YunoHost-Apps/readeck\_ynh · GitHub](https://github.com/YunoHost-Apps/readeck_ynh/pull/58)
---
### Author:  [@cyberpunklibrarian](https://forum.yunohost.org/u/cyberpunklibrarian)
#### Post date: [October 3, 2025, 12:07pm UTC](https://forum.yunohost.org/t/readeck-502-bad-gateway-after-installation/40249/5 "2025-10-03T12:07:09Z")
Nah worries! And thanks for helping to get it fixed up!
In the meantime, I’m loving Readeck!
---
### Author:  [@system](https://forum.yunohost.org/u/system)
#### Post date: [October 18, 2025, 12:07pm UTC](https://forum.yunohost.org/t/readeck-502-bad-gateway-after-installation/40249/6 "2025-10-18T12:07:58Z")
This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.