# Peertube Install fail - auth error
**URL:** https://forum.yunohost.org/t/peertube-install-fail-auth-error/36304
**Category:** Support apps
**Tags:** peertube, english
**Created:** [April 3, 2025, 8:11pm UTC](https://forum.yunohost.org/t/peertube-install-fail-auth-error/36304 "2025-04-03T20:11:10Z")
**Posts on this page:** 11
**Page:** 1
### Author:  [@LCS](https://forum.yunohost.org/u/LCS)
#### Post date: [April 3, 2025, 8:11pm UTC](https://forum.yunohost.org/t/peertube-install-fail-auth-error/36304/1 "2025-04-03T20:11:11Z")
**What type of hardware are you using** : VPS bought online
**What YunoHost version are you running** : 12.0.12
**What app is this about** : peerTube
### Describe your issue
auth error from the provisioner and install eventually times out
### Share relevant logs or error messages
[https://paste.yunohost.org/raw/idiyinenoz](https://paste.yunohost.org/raw/idiyinenoz)
```auto
2025-04-03 19:45:47,533: INFO - Installing peertube…
2025-04-03 19:45:47,541: INFO - Provisioning sources...
2025-04-03 19:45:47,544: DEBUG - Prefetching asset main: https://github.com/Chocobozzz/PeerTube/releases/download/v7.1.0/peertube-v7.1.0.tar.xz ...
2025-04-03 19:56:41,397: WARNING - Failed to provision sources : Failed to download asset 'main' (https://github.com/Chocobozzz/PeerTube/releases/download/v7.1.0/peertube-v7.1.0.tar.xz) for peertube: failed: Connection timed out.
failed: Connection timed out.
failed: Connection timed out.
failed: Connection timed out.
failed: Connection timed out.
Username/Password Authentication Failed.
```
---
### Author:  [@LCS](https://forum.yunohost.org/u/LCS)
#### Post date: [April 3, 2025, 10:00pm UTC](https://forum.yunohost.org/t/peertube-install-fail-auth-error/36304/2 "2025-04-03T22:00:18Z")
Got a similar error when attempting to install piped:
[https://paste.yunohost.org/raw/zotiqoquda](https://paste.yunohost.org/raw/zotiqoquda)
```auto
2025-04-03 21:12:52,735: INFO - Deprovisioning sources...
2025-04-03 21:12:52,739: ERROR - Provisioning, deprovisioning, or updating resources for piped failed: Failed to download asset 'jdk' (https://github.com/adoptium/temurin21-binaries/releases/download/jdk-21.0.6%2B7/OpenJDK21U-jdk_x64_linux_hotspot_21.0.6_7.tar.gz) for piped: failed: Connection timed out.
failed: Connection timed out.
failed: Connection timed out.
failed: Connection timed out.
failed: Connection timed out.
Username/Password Authentication Failed.
```
---
### Author:  [@LCS](https://forum.yunohost.org/u/LCS)
#### Post date: [April 4, 2025, 10:25pm UTC](https://forum.yunohost.org/t/peertube-install-fail-auth-error/36304/3 "2025-04-04T22:25:58Z")
Still getting the same authentication error with github… 🤬
---
### Author:  [@jarod5001](https://forum.yunohost.org/u/jarod5001)
#### Post date: [April 4, 2025, 10:38pm UTC](https://forum.yunohost.org/t/peertube-install-fail-auth-error/36304/4 "2025-04-04T22:38:23Z")
Can you ping [github.com](http://github.com) from your server?
---
### Author:  [@LCS](https://forum.yunohost.org/u/LCS)
#### Post date: [April 5, 2025, 3:01am UTC](https://forum.yunohost.org/t/peertube-install-fail-auth-error/36304/5 "2025-04-05T03:01:06Z")
It does resolve (140.82.112.4) … on port 443 and reports 302 file found
(using wget from command line)
but b/c port 443… I guess, like what’s happening through the yunohost interface, it’s timing out and generating an auth error.
I don’t know 🍆 about github since MS bought it - and this IPv6 stuff is all just babble to me, so no help there.
Never encountered an auth error on github before, ever. new and improved, they say.
Sorry for the image dump - I’m used MS Win10 powershell instead of a real terminal and it’s a piece of crap.
Thanks!
–mike
---
### Author:  [@LCS](https://forum.yunohost.org/u/LCS)
#### Post date: [April 5, 2025, 3:14am UTC](https://forum.yunohost.org/t/peertube-install-fail-auth-error/36304/6 "2025-04-05T03:14:57Z")
I opened a support ticket with DO (Ticket #10402365) since I was able to repro on their command line.
It’s either something in their DNS resolution, or there’s some new packaging requirements that yunohost isn’t satisfying as a vendor with github for this (and other) apps.
Anyway, I’ll post an update when I hear back - thanks!
_edit: added do ticket num_
---
### Author:  [@LCS](https://forum.yunohost.org/u/LCS)
#### Post date: [April 5, 2025, 3:09pm UTC](https://forum.yunohost.org/t/peertube-install-fail-auth-error/36304/7 "2025-04-05T15:09:25Z")
DO support offered this link:
> **[How do I disable IPv6? | DigitalOcean Documentation](https://docs.digitalocean.com/support/how-do-i-disable-ipv6/)**
>
> You can disable IPv6 by modifying your Droplet's network interface configuration.
When I attempted to d/l from the cli forcing ipv4, the file transfer went through immediately.
tl;dr: avoid ipv6 on your gitbug download requests…
Hope this helps!
–mike
---
### Author:  [@LCS](https://forum.yunohost.org/u/LCS)
#### Post date: [April 5, 2025, 3:33pm UTC](https://forum.yunohost.org/t/peertube-install-fail-auth-error/36304/8 "2025-04-05T15:33:23Z")
Following the link that DO sent, I disabled ipv6 in the node’s netplan and now I am forcing all traffic through ipv4, the peertube installation went without a problem.
Summarize:
Edit /etc/netplan/50-cloud-init.yaml
Look for:
network-\>ethernets-\>eth0-\>addresses
And in this block, comment-out the IPv6 address:
```auto
network:
version: 2
ethernets:
eth0:
accept-ra: false
addresses:
# - 2001:DB8:1:1::7/64
- 203.0.113.7/24
- 198.51.100.12/24
```
Re-attempt the installation and everything should go smoothly!
---
### Author:  [@jarod5001](https://forum.yunohost.org/u/jarod5001)
#### Post date: [April 6, 2025, 1:38am UTC](https://forum.yunohost.org/t/peertube-install-fail-auth-error/36304/9 "2025-04-06T01:38:24Z")
I have also had the same issue on one of my servers. Strangely, this is the first time it happened for this server that is online since more than 6 months.
Anyway, I used another hack. Since yunohost update uses wget, I have created a “.bash\_aliases” file in “/root” in which I have added `alias wget="wget --inet4-only"`. This forced wget to use ipv4 and fixed the issue immediately.
---
### Author:  [@LCS](https://forum.yunohost.org/u/LCS)
#### Post date: [April 6, 2025, 6:41am UTC](https://forum.yunohost.org/t/peertube-install-fail-auth-error/36304/10 "2025-04-06T06:41:16Z")
Yeah - I couldn’t depend on wget being the only exposure to the problem so, for me, the solution is to fix at the system level and then just wait for the techno-wonks to work-out a long-term solution.
---
### Author:  [@system](https://forum.yunohost.org/u/system)
#### Post date: [April 21, 2025, 6:41am UTC](https://forum.yunohost.org/t/peertube-install-fail-auth-error/36304/11 "2025-04-21T06:41:59Z")
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