# Onlyoffice update fails

**URL:** <https://forum.yunohost.org/t/onlyoffice-update-fails/29348>\
**Category:** Support apps\
**Tags:** onlyoffice, english\
**Created:** [April 17, 2024, 5:17pm UTC](https://forum.yunohost.org/t/onlyoffice-update-fails/29348 "2024-04-17T17:17:29Z")\
**Posts on this page:** 9\
**Page:** 1

<div class="post-metadata">

**Author:** ![Aristid](https://forum.yunohost.org/user_avatar/forum.yunohost.org/aristid/32/3676_2.png) [@Aristid](https://forum.yunohost.org/u/Aristid)\
**Post date:** [April 17, 2024, 5:17pm UTC](https://forum.yunohost.org/t/onlyoffice-update-fails/29348/1 "2024-04-17T17:17:30Z")

</div>

## 🇬🇧/🇺🇸 Message template (english)

### My YunoHost server

**Hardware:** mini PC  
**YunoHost version:** 11.2.11.2  
**I have access to my server :** Through SSH | through the webadmin  
**Are you in a special context or did you perform some particular tweaking on your YunoHost instance ?** : no  
**If your request is related to an app, specify its name and version:** Onlyoffice 7.5~ynh2

### Description of my issue

Hello !  
Onlyoffice update fails because of dependencies conflicts, here are the logs :  
[https://paste.yunohost.org/raw/asasemavet](https://paste.yunohost.org/raw/asasemavet)

I tried reinstalling on a subdomain and the install process hangs but onlyoffice seems to be installed. However nextcloud returns an error during connection : `"Erreur durant la tentative de connexion (Bad healthcheck status)"`

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<div class="post-metadata">

**Author:** ![emo](https://forum.yunohost.org/user_avatar/forum.yunohost.org/emo/32/2751_2.png) [@emo](https://forum.yunohost.org/u/emo)\
**Post date:** [April 18, 2024, 4:30pm UTC](https://forum.yunohost.org/t/onlyoffice-update-fails/29348/2 "2024-04-18T16:30:50Z")

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hi,  
the update problem is solved for me installing libcurl4-openssl-dev by hand.

```auto
sudo apt-get install libcurl4-openssl-dev

```

the “bad healthcheck status” is solved by giving guest group, onlyoffice permission.  
hope that helps, yunohost is great

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<div class="post-metadata">

**Author:** ![vr\_38](https://forum.yunohost.org/letter_avatar_proxy/v4/letter/v/4bbf92/32.png) [@vr\_38](https://forum.yunohost.org/u/vr_38)\
**Post date:** [April 18, 2024, 7:08pm UTC](https://forum.yunohost.org/t/onlyoffice-update-fails/29348/3 "2024-04-18T19:08:38Z")

</div>

> [@emo](#):
>
> `sudo apt-get install libcurl4-openssl-dev`

Thanks did the trick

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<div class="post-metadata">

**Author:** ![emo](https://forum.yunohost.org/user_avatar/forum.yunohost.org/emo/32/2751_2.png) [@emo](https://forum.yunohost.org/u/emo)\
**Post date:** [April 18, 2024, 7:12pm UTC](https://forum.yunohost.org/t/onlyoffice-update-fails/29348/4 "2024-04-18T19:12:35Z")

</div>

cool, than mark as solved 😀

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<div class="post-metadata">

**Author:** ![Aristid](https://forum.yunohost.org/user_avatar/forum.yunohost.org/aristid/32/3676_2.png) [@Aristid](https://forum.yunohost.org/u/Aristid)\
**Post date:** [April 18, 2024, 8:57pm UTC](https://forum.yunohost.org/t/onlyoffice-update-fails/29348/5 "2024-04-18T20:57:30Z")

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> [@vr\_38](#):
>
> Thanks did the trick

Did nothing for me though…

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<div class="post-metadata">

**Author:** ![Aristid](https://forum.yunohost.org/user_avatar/forum.yunohost.org/aristid/32/3676_2.png) [@Aristid](https://forum.yunohost.org/u/Aristid)\
**Post date:** [April 18, 2024, 9:44pm UTC](https://forum.yunohost.org/t/onlyoffice-update-fails/29348/6 "2024-04-18T21:44:52Z")

</div>

Updating to 8.0.1 tonight did not change anything…

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<div class="post-metadata">

**Author:** ![emo](https://forum.yunohost.org/user_avatar/forum.yunohost.org/emo/32/2751_2.png) [@emo](https://forum.yunohost.org/u/emo)\
**Post date:** [April 18, 2024, 10:22pm UTC](https://forum.yunohost.org/t/onlyoffice-update-fails/29348/7 "2024-04-18T22:22:51Z")

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you need onlyoffice connector is updatet to 9.1.2  
and

> [@emo](#):
>
> “bad healthcheck status” is solved by giving guest group, onlyoffice permission.

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<div class="post-metadata">

**Author:** ![Aristid](https://forum.yunohost.org/user_avatar/forum.yunohost.org/aristid/32/3676_2.png) [@Aristid](https://forum.yunohost.org/u/Aristid)\
**Post date:** [April 20, 2024, 10:32am UTC](https://forum.yunohost.org/t/onlyoffice-update-fails/29348/8 "2024-04-20T10:32:28Z")

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As mentioned [in this topic](https://forum.yunohost.org/t/important-notice-note-importante-upgrade-onlyoffice/28367) a simple uninstall/reinstall solved the problem. Weird thing is i already did it, but this time did the trick !

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<div class="post-metadata">

**Author:** ![system](https://forum.yunohost.org/uploads/default/original/2X/f/f59fe8e3ee6b100b4f574d30d6e30479c68b89f0.png) [@system](https://forum.yunohost.org/u/system)\
**Post date:** [May 5, 2024, 10:33am UTC](https://forum.yunohost.org/t/onlyoffice-update-fails/29348/9 "2024-05-05T10:33:09Z")

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Closed on May 5, 2024, 10:33am UTC

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