# OnlyOffice, Nextcloud Document can not be saved/open

**URL:** <https://forum.yunohost.org/t/onlyoffice-nextcloud-document-can-not-be-saved-open/29710>\
**Category:** Support apps\
**Tags:** nextcloud, onlyoffice, bug, english\
**Created:** [May 20, 2024, 10:44am UTC](https://forum.yunohost.org/t/onlyoffice-nextcloud-document-can-not-be-saved-open/29710 "2024-05-20T10:44:23Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![niklasgro](https://forum.yunohost.org/letter_avatar_proxy/v4/letter/n/ecd19e/32.png) [@niklasgro](https://forum.yunohost.org/u/niklasgro)\
**Post date:** [May 20, 2024, 10:44am UTC](https://forum.yunohost.org/t/onlyoffice-nextcloud-document-can-not-be-saved-open/29710/1 "2024-05-20T10:44:23Z")

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Hello, first of all I would like to thank you for the great open source project. Without it, I would never have started to set up my own server.

I am trying to use nextcloud in connection with onlyoffice, but with this combination there is a problem. I had it working a few month ago.

I have a few other apps on my server. The system reserves (RAM) may be running low, but I don’t think that’s where the problem is coming from. Nevertheless, a quick question as to whether this can be read out somewhere?

### My YunoHost server

**Hardware:** VPS bought online  
**YunoHost version:** 11.2.11.3  
**I have access to my server :** Through SSH | through the webadmin  
**Are you in a special context or did you perform some particular tweaking on your YunoHost instance ?** : no  
**If yes, please explain:**  
**If your request is related to an app, specify its name and version:** 28.0.5~ynh1 (nextcloud); 8.0.1~ynh1 (onlyoffice)

### Description of my issue

My problem is that the OnlyOffice app does not work with Nextcloud. I can connect to the server in the settings without any problems and I can select the file types in the files. However, when I then create a document, the app opens and the two error messages appear immediately (see screenshot).  
If I open an existing document (from when it worked), I only get the warning and have to download the document.

Did someone had the same issue and has a solution or an idea what I can try?

Thanks in advance!

```plaintext
The error messages in the Screenshot below:

```

 ![Screenshot 2024-05-19 at 21.08.03](https://forum.yunohost.org/uploads/default/original/2X/5/50d5c7bb4693937217523b3ebbb42e7911e43b72.png)

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**Author:** ![aark](https://forum.yunohost.org/user_avatar/forum.yunohost.org/aark/32/1492_2.png) [@aark](https://forum.yunohost.org/u/aark)\
**Post date:** [May 21, 2024, 9:34am UTC](https://forum.yunohost.org/t/onlyoffice-nextcloud-document-can-not-be-saved-open/29710/2 "2024-05-21T09:34:02Z")

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same issue with 8.0.1~ynh2 (onlyoffice)

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**Author:** ![niklasgro](https://forum.yunohost.org/letter_avatar_proxy/v4/letter/n/ecd19e/32.png) [@niklasgro](https://forum.yunohost.org/u/niklasgro)\
**Post date:** [May 26, 2024, 6:56am UTC](https://forum.yunohost.org/t/onlyoffice-nextcloud-document-can-not-be-saved-open/29710/3 "2024-05-26T06:56:04Z")

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Ive also tried the Desktop Version from only office with Nextcloud and this worked without complication. Viewing on Phone in browser as well. Maybe it`s an error because of my Browser? I tried in Safari, Ill try other one when I have time.

But with Desktop Only Office its a good workaround for me right now.

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**Author:** ![niklasgro](https://forum.yunohost.org/letter_avatar_proxy/v4/letter/n/ecd19e/32.png) [@niklasgro](https://forum.yunohost.org/u/niklasgro)\
**Post date:** [June 3, 2024, 6:56am UTC](https://forum.yunohost.org/t/onlyoffice-nextcloud-document-can-not-be-saved-open/29710/4 "2024-06-03T06:56:33Z")

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For me it’s working now in the Browser as well.

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**Author:** ![aark](https://forum.yunohost.org/user_avatar/forum.yunohost.org/aark/32/1492_2.png) [@aark](https://forum.yunohost.org/u/aark)\
**Post date:** [June 4, 2024, 8:54am UTC](https://forum.yunohost.org/t/onlyoffice-nextcloud-document-can-not-be-saved-open/29710/5 "2024-06-04T08:54:56Z")

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work fine now with last Nextcloud 28.0.6~ynh1

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**Author:** ![system](https://forum.yunohost.org/uploads/default/original/2X/f/f59fe8e3ee6b100b4f574d30d6e30479c68b89f0.png) [@system](https://forum.yunohost.org/u/system)\
**Post date:** [June 19, 2024, 8:55am UTC](https://forum.yunohost.org/t/onlyoffice-nextcloud-document-can-not-be-saved-open/29710/6 "2024-06-19T08:55:51Z")

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Closed on June 19, 2024, 8:55am UTC

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