# Nextcloud not reachable : timeout
**URL:** https://forum.yunohost.org/t/nextcloud-not-reachable-timeout/32772
**Category:** Support apps
**Tags:** nextcloud, french
**Created:** [December 21, 2024, 2:00pm UTC](https://forum.yunohost.org/t/nextcloud-not-reachable-timeout/32772 "2024-12-21T14:00:25Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@Ced-C](https://forum.yunohost.org/u/Ced-C)
#### Post date: [December 21, 2024, 2:00pm UTC](https://forum.yunohost.org/t/nextcloud-not-reachable-timeout/32772/1 "2024-12-21T14:00:25Z")
**What type of hardware are you using** : Old laptop or computer
**What YunoHost version are you running** : 11.3
**What app is this about** : Nextcloud
### Describe your issue
Hello,
I noticed I had errors on my NextCloud mobile app, photos could not be sent automatically to my server so I tried to connect throuht the web interface and got a timeout error.
```yunohost
yunohost:
repo: stable
version: 11.3.0.2
yunohost-admin:
repo: stable
version: 11.3.0
moulinette:
repo: stable
version: 11.3.0
ssowat:
repo: stable
version: 11.3.0
```
```auto
yunohost app list
4:
description: Online storage, file sharing platform and various other applications
domain_path: cloud.oslight.ovh/nextcloud
id: nextcloud
name: Nextcloud
version: 29.0.10~ynh1
```
### Share relevant logs or error messages
I thought maybe my ssd was full, but no… it seem fine
```auto
df -h
Filesystem Size Used Avail Use% Mounted on
udev 3.9G 0 3.9G 0% /dev
tmpfs 787M 14M 773M 2% /run
/dev/sda2 915G 469G 400G 55% /
tmpfs 3.9G 80K 3.9G 1% /dev/shm
tmpfs 5.0M 0 5.0M 0% /run/lock
/dev/sda1 511M 5.9M 506M 2% /boot/efi
tmpfs 787M 0 787M 0% /run/user/42994
```
I tried to look at nextcloud logs but there is little :
```auto
tail -n 50 nextcloud.log
{"reqId":"hFaTiuc7BFc5NUutOMzV","level":2,"time":"2024-12-20T18:25:05+00:00","remoteAddr":"","user":"--","app":"dav","method":"","url":"--","message":"Subscription 2 could not be parsed","userAgent":"--","version":"29.0.10.1","exception":{"Exception":"Sabre\\VObject\\ParseException","Message":"This parser only supports VCARD and VCALENDAR files","Code":0,"Trace":[{"file":"/var/www/nextcloud/3rdparty/sabre/vobject/lib/Parser/MimeDir.php","line":90,"function":"parseDocument","class":"Sabre\\VObject\\Parser\\MimeDir","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/vobject/lib/Reader.php","line":47,"function":"parse","class":"Sabre\\VObject\\Parser\\MimeDir","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/CalDAV/WebcalCaching/RefreshWebcalService.php","line":231,"function":"read","class":"Sabre\\VObject\\Reader","type":"::"},{"file":"/var/www/nextcloud/apps/dav/lib/CalDAV/WebcalCaching/RefreshWebcalService.php","line":82,"function":"queryWebcalFeed","class":"OCA\\DAV\\CalDAV\\WebcalCaching\\RefreshWebcalService","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/BackgroundJob/RefreshWebcalJob.php","line":94,"function":"refreshSubscription","class":"OCA\\DAV\\CalDAV\\WebcalCaching\\RefreshWebcalService","type":"->"},{"file":"/var/www/nextcloud/lib/public/BackgroundJob/Job.php","line":80,"function":"run","class":"OCA\\DAV\\BackgroundJob\\RefreshWebcalJob","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/BackgroundJob/RefreshWebcalJob.php","line":87,"function":"start","class":"OCP\\BackgroundJob\\Job","type":"->"},{"file":"/var/www/nextcloud/lib/public/BackgroundJob/Job.php","line":65,"function":"start","class":"OCA\\DAV\\BackgroundJob\\RefreshWebcalJob","type":"->"},{"file":"/var/www/nextcloud/cron.php","line":177,"function":"execute","class":"OCP\\BackgroundJob\\Job","type":"->"}],"File":"/var/www/nextcloud/3rdparty/sabre/vobject/lib/Parser/MimeDir.php","Line":163,"message":"Subscription 2 could not be parsed","exception":{},"CustomMessage":"Subscription 2 could not be parsed"}}
```
What else can I look into ?
---
### Author:  [@Ced-C](https://forum.yunohost.org/u/Ced-C)
#### Post date: [December 24, 2024, 8:43am UTC](https://forum.yunohost.org/t/nextcloud-not-reachable-timeout/32772/2 "2024-12-24T08:43:48Z")
I am out of the house till the 1st of January in case anyone runs into this topic.
---
### Author:  [@Ced-C](https://forum.yunohost.org/u/Ced-C)
#### Post date: [January 3, 2025, 4:56am UTC](https://forum.yunohost.org/t/nextcloud-not-reachable-timeout/32772/3 "2025-01-03T04:56:36Z")
Any thoughts on how to troubleshoot ?
---
### Author:  [@system](https://forum.yunohost.org/u/system)
#### Post date: [January 18, 2025, 4:57am UTC](https://forum.yunohost.org/t/nextcloud-not-reachable-timeout/32772/4 "2025-01-18T04:57:00Z")
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