# Nextcloud doesn't work after restoration **URL:** \ **Category:** Support apps\ **Tags:** \_others, nextcloud, install, english\ **Created:** [April 11, 2026, 2:05pm UTC](https://forum.yunohost.org/t/nextcloud-doesnt-work-after-restoration/42041 "2026-04-11T14:05:55Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![atakanozban](https://forum.yunohost.org/user_avatar/forum.yunohost.org/atakanozban/32/13047_2.png) [@atakanozban](https://forum.yunohost.org/u/atakanozban)\ **Post date:** [April 11, 2026, 2:05pm UTC](https://forum.yunohost.org/t/nextcloud-doesnt-work-after-restoration/42041/1 "2026-04-11T14:05:55Z")
**What app is this about, and its version** : Nextcloud, 32.0.6~ynh2 **What YunoHost version are you running** : 12.1.39 **What type of hardware are you using** : VPS bought online ### Describe your issue After restoring from backups, it does not started working when I open my Nextcloud dashboard it returns this error: ### Share relevant logs or error messages Internal Server Error The server encountered an internal error and was unable to complete your request. Please contact the server administrator if this error reappears multiple times, please include the technical details below in your report. More details can be found in the server log. ---
**Author:** ![otm33](https://forum.yunohost.org/user_avatar/forum.yunohost.org/otm33/32/11941_2.png) [@otm33](https://forum.yunohost.org/u/otm33)\ **Post date:** [April 11, 2026, 4:27pm UTC](https://forum.yunohost.org/t/nextcloud-doesnt-work-after-restoration/42041/2 "2026-04-11T16:27:34Z")
Can you share your backup\_restore log ? ---
**Author:** ![atakanozban](https://forum.yunohost.org/user_avatar/forum.yunohost.org/atakanozban/32/13047_2.png) [@atakanozban](https://forum.yunohost.org/u/atakanozban)\ **Post date:** [April 11, 2026, 4:39pm UTC](https://forum.yunohost.org/t/nextcloud-doesnt-work-after-restoration/42041/3 "2026-04-11T16:39:18Z")
There you go: [https://paste.yunohost.org/raw/yesiyigemi](https://paste.yunohost.org/raw/yesiyigemi) ---
**Author:** ![otm33](https://forum.yunohost.org/user_avatar/forum.yunohost.org/otm33/32/11941_2.png) [@otm33](https://forum.yunohost.org/u/otm33)\ **Post date:** [April 11, 2026, 4:44pm UTC](https://forum.yunohost.org/t/nextcloud-doesnt-work-after-restoration/42041/4 "2026-04-11T16:44:31Z")
Can you share the output of `namei -l /var/log/nextcloud` ---
**Author:** ![atakanozban](https://forum.yunohost.org/user_avatar/forum.yunohost.org/atakanozban/32/13047_2.png) [@atakanozban](https://forum.yunohost.org/u/atakanozban)\ **Post date:** [April 11, 2026, 5:06pm UTC](https://forum.yunohost.org/t/nextcloud-doesnt-work-after-restoration/42041/5 "2026-04-11T17:06:35Z")
Update: I’ve solved the internal server error but I can’t upgrade to the lastest version right now. Right now the issue I want to solve is to upgrade the Nextcloud to the lastest version. Here is the output of `namei -l /var/log/nextcloud`: > f: /var/log/nextcloud > drwxr-xr-x root root / > drwxr-xr-x root root var > drwxr-xr-x root root log > drwxrwxrwx nextcloud nextcloud nextcloud And here are the logs of the upgrade: [https://paste.yunohost.org/raw/sobuyoteni](https://paste.yunohost.org/raw/sobuyoteni) ---
**Author:** ![otm33](https://forum.yunohost.org/user_avatar/forum.yunohost.org/otm33/32/11941_2.png) [@otm33](https://forum.yunohost.org/u/otm33)\ **Post date:** [April 11, 2026, 5:20pm UTC](https://forum.yunohost.org/t/nextcloud-doesnt-work-after-restoration/42041/6 "2026-04-11T17:20:25Z")
Did you check the permissions on these folders : ```auto ls -la /var/www/nextcloud ls -la /home/yunohost.app/nextcloud ``` ---
**Author:** ![atakanozban](https://forum.yunohost.org/user_avatar/forum.yunohost.org/atakanozban/32/13047_2.png) [@atakanozban](https://forum.yunohost.org/u/atakanozban)\ **Post date:** [April 11, 2026, 5:30pm UTC](https://forum.yunohost.org/t/nextcloud-doesnt-work-after-restoration/42041/7 "2026-04-11T17:30:28Z")
> [@otm33](#): > > `ls -la /home/yunohost.app/nextcloud` Yeah also I’ve gave some permissions to /var/ folder. > root@atakan:/home/yunohost.app# ls -la /var/www/nextcloud > total 1268 > drwxr-x— 15 nextcloud www-data 4096 Apr 11 12:31 . > drwxr-xr-x+ 13 root root 4096 Apr 11 12:56 .. > drwxr-xr-x 42 nextcloud www-data 4096 Feb 12 05:45 3rdparty > drwxr-xr-x 63 nextcloud www-data 4096 Mar 2 09:56 apps > -rw-r–r-- 1 nextcloud www-data 26395 Feb 12 05:37 AUTHORS > -rw-r–r-- 1 nextcloud www-data 2611 Feb 12 05:37 composer.json > -rw-r–r-- 1 nextcloud www-data 3409 Feb 12 05:37 composer.lock > drwxr-xr-x 2 nextcloud www-data 4096 Apr 11 12:32 config > -rw-r–r-- 1 nextcloud www-data 3814 Feb 12 05:37 console.php > -rw-r–r-- 1 nextcloud www-data 34520 Feb 12 05:37 COPYING > drwxr-xr-x 25 nextcloud www-data 4096 Feb 12 05:45 core > -rw-r–r-- 1 nextcloud www-data 8233 Feb 12 05:37 cron.php > drwxr-xr-x 2 nextcloud www-data 32768 Feb 12 05:37 dist > -rw-r–r-- 1 nextcloud www-data 128 Apr 11 12:36 .htaccess > -rw-r–r-- 1 nextcloud www-data 331 Feb 12 05:37 index.html > -rw-r–r-- 1 nextcloud www-data 3695 Feb 12 05:37 index.php > drwxr-xr-x 7 nextcloud www-data 4096 Feb 12 05:37 lib > drwxr-xr-x 2 nextcloud www-data 4096 Feb 12 05:37 LICENSES > drwxr-xr-x 3 nextcloud www-data 4096 Apr 11 12:16 .local > -rw-r–r-- 1 nextcloud www-data 596 Feb 12 05:37 occ > drwxr-xr-x 2 nextcloud www-data 4096 Feb 12 05:37 ocs > drwxr-xr-x 2 nextcloud www-data 4096 Feb 12 05:37 ocs-provider > -rw-r–r-- 1 nextcloud www-data 7123 Feb 12 05:37 package.json > -rw-r–r-- 1 nextcloud www-data 1025738 Feb 12 05:37 package-lock.json > -rw-r–r-- 1 nextcloud www-data 3059 Feb 12 05:37 public.php > -rw-r–r-- 1 nextcloud www-data 4760 Feb 12 05:37 remote.php > drwxr-xr-x 4 nextcloud www-data 4096 Feb 12 05:37 resources > -rw-r–r-- 1 nextcloud www-data 36503 Feb 12 05:37 REUSE.toml > -rw-r–r-- 1 nextcloud www-data 26 Feb 12 05:37 robots.txt > -rw-r–r-- 1 nextcloud www-data 1490 Feb 12 05:37 status.php > drwxr-xr-x 3 nextcloud www-data 4096 Feb 12 05:37 themes > drwxr-xr-x 2 nextcloud www-data 4096 Feb 12 05:39 updater > -rw-r–r-- 1 nextcloud www-data 306 Feb 12 05:37 .user.ini > -rw-r–r-- 1 nextcloud www-data 446 Feb 12 05:45 version.php > root@atakan:/home/yunohost.app# ls -la /home/yunohost.app/nextcloud > total 12 > drwxr-x— 3 nextcloud nextcloud 4096 Apr 11 08:07 . > drwxr-xr-x 9 root root 4096 Apr 11 08:07 .. > drwxr-x— 3 nextcloud nextcloud 4096 Apr 11 12:36 data ---
**Author:** ![otm33](https://forum.yunohost.org/user_avatar/forum.yunohost.org/otm33/32/11941_2.png) [@otm33](https://forum.yunohost.org/u/otm33)\ **Post date:** [April 11, 2026, 5:45pm UTC](https://forum.yunohost.org/t/nextcloud-doesnt-work-after-restoration/42041/8 "2026-04-11T17:45:17Z")
> [@atakanozban](#): > > ls -la /home/yunohost.app/nextcloud And more precisely `namei -l /home/yunohost.app/nextcloud/data/appdata_ocqu1a192jnp/text/documents` ? Your server doesn’t run out of space, right ? ---
**Author:** ![atakanozban](https://forum.yunohost.org/user_avatar/forum.yunohost.org/atakanozban/32/13047_2.png) [@atakanozban](https://forum.yunohost.org/u/atakanozban)\ **Post date:** [April 11, 2026, 6:06pm UTC](https://forum.yunohost.org/t/nextcloud-doesnt-work-after-restoration/42041/9 "2026-04-11T18:06:10Z")
No it doesn’t run out of space still there are lots of space and there is no related folder that you mentioned. ---
**Author:** ![otm33](https://forum.yunohost.org/user_avatar/forum.yunohost.org/otm33/32/11941_2.png) [@otm33](https://forum.yunohost.org/u/otm33)\ **Post date:** [April 11, 2026, 6:10pm UTC](https://forum.yunohost.org/t/nextcloud-doesnt-work-after-restoration/42041/10 "2026-04-11T18:10:18Z")
> [@otm33](#): > > appdata\_ocqu1a192jnp ```auto 2026-04-11 12:51:08,855: DEBUG - Repair error: Could not move /appdata_ocqu1a192jnp/text/documents to /appdata_ocqu1a192jnp/text/documents_old_1775926268 ``` ---
**Author:** ![atakanozban](https://forum.yunohost.org/user_avatar/forum.yunohost.org/atakanozban/32/13047_2.png) [@atakanozban](https://forum.yunohost.org/u/atakanozban)\ **Post date:** [April 11, 2026, 6:21pm UTC](https://forum.yunohost.org/t/nextcloud-doesnt-work-after-restoration/42041/11 "2026-04-11T18:21:32Z")
```auto root@atakan:/home/yunohost.app# namei -l /home/yunohost.app/nextcloud/data/appdata_ocqu1a192jnp/text/documents f: /home/yunohost.app/nextcloud/data/appdata_ocqu1a192jnp/text/documents drwxr-xr-x root root / drwxr-xr-x root root home drwxr-xr-x root root yunohost.app drwxr-x--- nextcloud nextcloud nextcloud drwxr-x--- nextcloud nextcloud data appdata_ocqu1a192jnp - No such file or directory ``` ---
**Author:** ![otm33](https://forum.yunohost.org/user_avatar/forum.yunohost.org/otm33/32/11941_2.png) [@otm33](https://forum.yunohost.org/u/otm33)\ **Post date:** [April 13, 2026, 7:33pm UTC](https://forum.yunohost.org/t/nextcloud-doesnt-work-after-restoration/42041/13 "2026-04-13T19:33:06Z")
What do return `cat /var/www/nextcloud/config/config.php | grep instanceid` ? and `ls /home/yunohost.app/nextcloud/data/` ---
**Author:** ![system](https://forum.yunohost.org/uploads/default/original/2X/f/f59fe8e3ee6b100b4f574d30d6e30479c68b89f0.png) [@system](https://forum.yunohost.org/u/system)\ **Post date:** [April 28, 2026, 7:33pm UTC](https://forum.yunohost.org/t/nextcloud-doesnt-work-after-restoration/42041/14 "2026-04-28T19:33:29Z")
Closed on April 28, 2026, 7:33pm UTC This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.