# New users can't log on apps

**URL:** https://forum.yunohost.org/t/new-users-cant-log-on-apps/23986
**Category:** Support
**Tags:** ldap, english
**Created:** [March 7, 2023, 8:44am UTC](https://forum.yunohost.org/t/new-users-cant-log-on-apps/23986 "2023-03-07T08:44:43Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![emilien](https://forum.yunohost.org/letter_avatar_proxy/v4/letter/e/bcef8e/32.png) [@emilien](https://forum.yunohost.org/u/emilien)
#### Post date: [March 7, 2023, 8:44am UTC](https://forum.yunohost.org/t/new-users-cant-log-on-apps/23986/1 "2023-03-07T08:44:43Z")

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### My YunoHost server

**Hardware:** Raspberry Pi 4  
**YunoHost version:** 11.1.13  
**I have access to my server :** Through SSH + through the webadmin  
**Are you in a special context or did you perform some particular tweaking on your YunoHost instance ?** : no

### Description of my issue

News users created though the webadmin can’t login on exisiting apps (mattermost, wiki.js…) but they can login on Yunohost interface without any problem.  
How to check the list of LDAP users ?

Thanks.

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### Author: ![emilien](https://forum.yunohost.org/letter_avatar_proxy/v4/letter/e/bcef8e/32.png) [@emilien](https://forum.yunohost.org/u/emilien)
#### Post date: [March 7, 2023, 9:07am UTC](https://forum.yunohost.org/t/new-users-cant-log-on-apps/23986/2 "2023-03-07T09:07:29Z")

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I find the way to see the list of all user with this command :

`ldapsearch -x -LLL uid=*`

I can see any difference between an user who can login and one who can’t login…

I try to create another user, same problem. Any new user can’t login on apps.

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### Author: ![Aleks](https://forum.yunohost.org/user_avatar/forum.yunohost.org/aleks/32/1704_2.png) [@Aleks](https://forum.yunohost.org/u/Aleks)
#### Post date: [March 7, 2023, 12:16pm UTC](https://forum.yunohost.org/t/new-users-cant-log-on-apps/23986/3 "2023-03-07T12:16:26Z")

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> [@emilien](#):
>
> can’t login on exisiting apps

“can’t” is not a useful word when describing a problem. What happens exactly when try to login on those apps, with a more elaborate description than it “doesn’t work” ?

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### Author: ![emilien](https://forum.yunohost.org/letter_avatar_proxy/v4/letter/e/bcef8e/32.png) [@emilien](https://forum.yunohost.org/u/emilien)
#### Post date: [March 7, 2023, 12:38pm UTC](https://forum.yunohost.org/t/new-users-cant-log-on-apps/23986/4 "2023-03-07T12:38:07Z")

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You’re right, when new users try to login this error is showing:

> The email/username or password is invalid

or

> Invalid email / username or password.

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### Author: ![emilien](https://forum.yunohost.org/letter_avatar_proxy/v4/letter/e/bcef8e/32.png) [@emilien](https://forum.yunohost.org/u/emilien)
#### Post date: [March 7, 2023, 2:03pm UTC](https://forum.yunohost.org/t/new-users-cant-log-on-apps/23986/5 "2023-03-07T14:03:12Z")

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Ok so now I have another error with previous users on wiki.js :

 ![d22qaOd9JO](https://forum.yunohost.org/uploads/default/original/2X/a/a53ba5608991f16f1ac18abae11ed16e33b89d3a.jpeg)

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### Author: ![Aleks](https://forum.yunohost.org/user_avatar/forum.yunohost.org/aleks/32/1704_2.png) [@Aleks](https://forum.yunohost.org/u/Aleks)
#### Post date: [March 7, 2023, 6:01pm UTC](https://forum.yunohost.org/t/new-users-cant-log-on-apps/23986/6 "2023-03-07T18:01:10Z")

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That’s probably because LDAP integration is not supported for this app

This is mentioned in the README for Mattermost (this info will progressively be made “more obvious” / easily available in the catalog with apps moving to packaging v2)

Wiki.JS has this note about LDAP integration which apparently should be manually configured : [GitHub - YunoHost-Apps/wikijs\_ynh: Modern and powerful wiki app package for YunoHost](https://github.com/YunoHost-Apps/wikijs_ynh#disclaimers--important-information)

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### Author: ![emilien](https://forum.yunohost.org/letter_avatar_proxy/v4/letter/e/bcef8e/32.png) [@emilien](https://forum.yunohost.org/u/emilien)
#### Post date: [March 8, 2023, 8:01am UTC](https://forum.yunohost.org/t/new-users-cant-log-on-apps/23986/7 "2023-03-08T08:01:17Z")

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Yes I forgot Mattermost, doesnt support LDAP, so this problem is solved.  
I still have the problem with wiki.js, it was working well with LDAP two day ago… I will investigate.

So finally I mix different issues and panic…

Thanks for your help.

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### Author: ![system](https://forum.yunohost.org/uploads/default/original/2X/f/f59fe8e3ee6b100b4f574d30d6e30479c68b89f0.png) [@system](https://forum.yunohost.org/u/system)
#### Post date: [April 7, 2023, 8:02am UTC](https://forum.yunohost.org/t/new-users-cant-log-on-apps/23986/8 "2023-04-07T08:02:11Z")

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