# Mastodon do not show 99% of the Pictures since some Weeks
**URL:** https://forum.yunohost.org/t/mastodon-do-not-show-99-of-the-pictures-since-some-weeks/36453
**Category:** Support apps
**Tags:** mastodon, english
**Created:** [April 13, 2025, 1:18pm UTC](https://forum.yunohost.org/t/mastodon-do-not-show-99-of-the-pictures-since-some-weeks/36453 "2025-04-13T13:18:16Z")
**Posts on this page:** 13
**Page:** 1
### Author:  [@Daniel\_Tietze](https://forum.yunohost.org/u/Daniel_Tietze)
#### Post date: [April 13, 2025, 1:18pm UTC](https://forum.yunohost.org/t/mastodon-do-not-show-99-of-the-pictures-since-some-weeks/36453/1 "2025-04-13T13:18:16Z")
**What type of hardware are you using** : Old laptop or computer
**What YunoHost version are you running** : 12.0.14
**What app is this about** : Mastodon
### Describe your issue
My 1-Person-Instance ([fedi.bcna.de](http://fedi.bcna.de)) dont show most Pictures in the WebFrontend and Mastodon-App on iOS. In Tusky on Android the Pictures are extremly softed.
This appears since some Weeks. I did many Restarts, all Updates, new Profiles for Testing.
i tried a Suggestion from Mastodon-DIskussion on Github (RAILS\_ENV=production ./tootctl media remove), but this does not help.
Where i have to check, whats happend?
What can i do?
### Share relevant logs or error messages
Where is the Logfile i have to check?
---
### Author:  [@JfmbLinux](https://forum.yunohost.org/u/JfmbLinux)
#### Post date: [April 13, 2025, 2:26pm UTC](https://forum.yunohost.org/t/mastodon-do-not-show-99-of-the-pictures-since-some-weeks/36453/2 "2025-04-13T14:26:07Z")
Start by doing a little cleaning:
`sudo apt autoclean -y & sudo apt autoremove -y`
This command cleans up storage:
`sudo yunohost tools basic-space-cleanup`
Clean the server and swap.
`sync; echo 3 > /proc/sys/vm/drop_caches & swapoff -a & swapon -a`
Make a backup before:
```auto
yunohost backup create --apps mastodon
```
To go further.
To be executed as root :
```auto
$ sudo su - Mastodon -s /bin/bash
> Or
$ cd /var/www/mastodon/live/
$ mv public/packs/ /tmp/
$ Rails_env = bac /rails de production: précompilation
```
Then, relaunch the mastodon services:
```auto
systemctl start mastodon-web.service mastodon-sidekiq.service mastodon-streaming.service
```
It worked for me.
---
### Author:  [@Daniel\_Tietze](https://forum.yunohost.org/u/Daniel_Tietze)
#### Post date: [April 13, 2025, 8:21pm UTC](https://forum.yunohost.org/t/mastodon-do-not-show-99-of-the-pictures-since-some-weeks/36453/3 "2025-04-13T20:21:14Z")
Hello and thank You for tryingto help me.
```auto
mv public/packs/ /tmp/
```
gives back: command not found
When i look into directory “public” there is no directory “packs”.
What i am doing wrong?
---
### Author:  [@Daniel\_Tietze](https://forum.yunohost.org/u/Daniel_Tietze)
#### Post date: [April 13, 2025, 8:23pm UTC](https://forum.yunohost.org/t/mastodon-do-not-show-99-of-the-pictures-since-some-weeks/36453/4 "2025-04-13T20:23:36Z")
i tried …
> [@JfmbLinux](#):
>
> `Rails_env = bac /rails de production: précompilation`
… but i get the Answer “command not found”.
---
### Author:  [@JfmbLinux](https://forum.yunohost.org/u/JfmbLinux)
#### Post date: [April 13, 2025, 8:38pm UTC](https://forum.yunohost.org/t/mastodon-do-not-show-99-of-the-pictures-since-some-weeks/36453/5 "2025-04-13T20:38:12Z")
You should normally have the “packs” folder 🤔
```auto
cd /var/www/mastodon/live/public/
```
Command
```auto
ls -al
```
What does it give?
---
### Author:  [@JfmbLinux](https://forum.yunohost.org/u/JfmbLinux)
#### Post date: [April 13, 2025, 8:52pm UTC](https://forum.yunohost.org/t/mastodon-do-not-show-99-of-the-pictures-since-some-weeks/36453/6 "2025-04-13T20:52:32Z")
Sorry, an error occurred with the order. `Rails_env = bac /rails de production: précompilation`
This one is correct:
```auto
RAILS_ENV=production bin/rails assets:precompile
```
---
### Author:  [@Daniel\_Tietze](https://forum.yunohost.org/u/Daniel_Tietze)
#### Post date: [April 13, 2025, 9:10pm UTC](https://forum.yunohost.org/t/mastodon-do-not-show-99-of-the-pictures-since-some-weeks/36453/7 "2025-04-13T21:10:37Z")
> [@JfmbLinux](#):
>
> `ls -al`
**… this** :
````auto
root@yunohost:/var/www/mastodon/live/public# ls -al
total 324
drwxrwx--- 9 mastodon www-data 4096 Apr 13 23:08 .
drwxr-x--- 22 mastodon www-data 4096 Apr 11 23:27 ..
lrwxrwxrwx 1 mastodon www-data 15 Apr 2 09:14 500.html -> assets/500.html
drwxr-xr-x 9 mastodon mastodon 4096 Apr 6 13:43 assets
drwxrwx--- 3 mastodon www-data 4096 Apr 2 09:14 avatars
-rw-rw---- 1 mastodon www-data 2998 Apr 2 09:14 badge.png
-rw-rw---- 1 mastodon www-data 3551 Apr 2 09:14 embed.js
drwxrwx--- 2 mastodon www-data 155648 Apr 2 09:14 emoji
drwxrwx--- 3 mastodon www-data 4096 Apr 2 09:14 headers
drwxrwx--- 3 mastodon www-data 4096 Apr 2 09:14 ocr
-rw-rw---- 1 mastodon www-data 95633 Apr 2 09:14 oops.gif
-rw-rw---- 1 mastodon www-data 16948 Apr 2 09:14 oops.png
-rw-rw---- 1 mastodon www-data 190 Apr 2 09:14 robots.txt
drwxrwx--- 2 mastodon www-data 4096 Apr 2 09:14 sounds```
lrwxrwxrwx 1 mastodon www-data 11 Apr 2 09:14 sw.js -> packs/sw.js
lrwxrwxrwx 1 mastodon www-data 15 Apr 2 09:14 sw.js.map -> packs/sw.js.map
drwx------ 4 mastodon www-data 4096 Apr 11 02:51 system
-rw-rw---- 1 mastodon www-data 1077 Apr 2 09:14 web-push-icon_expand.png
-rw-rw---- 1 mastodon www-data 721 Apr 2 09:14 web-push-icon_favourite.png
-rw-rw---- 1 mastodon www-data 590 Apr 2 09:14 web-push-icon_reblog.png
root@yunohost:/var/www/mastodon/live/public#
````
i dont know, what “sw.js → packs/sw.js” means 🤷
---
### Author:  [@Daniel\_Tietze](https://forum.yunohost.org/u/Daniel_Tietze)
#### Post date: [April 13, 2025, 9:19pm UTC](https://forum.yunohost.org/t/mastodon-do-not-show-99-of-the-pictures-since-some-weeks/36453/8 "2025-04-13T21:19:48Z")
> [@JfmbLinux](#):
>
> `RAILS_ENV=production bin/rails assets:precompile`
strange: i don’t have node.js … i will install it …
---
### Author:  [@Daniel\_Tietze](https://forum.yunohost.org/u/Daniel_Tietze)
#### Post date: [April 13, 2025, 9:25pm UTC](https://forum.yunohost.org/t/mastodon-do-not-show-99-of-the-pictures-since-some-weeks/36453/9 "2025-04-13T21:25:24Z")
Next message: Yarn is not installed ☹
i dont understand this, because Mastodon worked fine for some months.
---
### Author:  [@JfmbLinux](https://forum.yunohost.org/u/JfmbLinux)
#### Post date: [April 13, 2025, 9:51pm UTC](https://forum.yunohost.org/t/mastodon-do-not-show-99-of-the-pictures-since-some-weeks/36453/10 "2025-04-13T21:51:10Z")
```auto
yarn install
```
---
### Author:  [@JfmbLinux](https://forum.yunohost.org/u/JfmbLinux)
#### Post date: [April 13, 2025, 10:16pm UTC](https://forum.yunohost.org/t/mastodon-do-not-show-99-of-the-pictures-since-some-weeks/36453/11 "2025-04-13T22:16:48Z")
Otherwise, delete mastodon and restore the backup.
Make a backup of the Packs folder.
```auto
cd /var/www/mastodon/live/public
cp -R packs /tmp
```
Try a mastodon update again.
Check that the packs folder is present.
If it is not present, use backup of the Packs folder.
```auto
cd /tmp/
cp -R packs /var/www/mastodon/live/public
```
Relaunch the mastodon services
```auto
systemctl start mastodon-web.service mastodon-sidekiq.service mastodon-streaming.service
```
---
### Author:  [@Daniel\_Tietze](https://forum.yunohost.org/u/Daniel_Tietze)
#### Post date: [April 15, 2025, 11:34am UTC](https://forum.yunohost.org/t/mastodon-do-not-show-99-of-the-pictures-since-some-weeks/36453/12 "2025-04-15T11:34:28Z")
Thank You for Your Hints.
I deinstalled Mastodon.
Reinstalling of Mastodon only delivers an empty Nginx, without Mastodon.
I give up.
---
### Author:  [@system](https://forum.yunohost.org/u/system)
#### Post date: [April 30, 2025, 11:35am UTC](https://forum.yunohost.org/t/mastodon-do-not-show-99-of-the-pictures-since-some-weeks/36453/13 "2025-04-30T11:35:00Z")
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