# Jitsi: No video

**URL:** https://forum.yunohost.org/t/jitsi-no-video/42783
**Category:** Support apps
**Tags:** jitsi, english
**Created:** [August 9, 2026, 12:50pm UTC](https://forum.yunohost.org/t/jitsi-no-video/42783 "2026-08-09T12:50:48Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![jacobb](https://forum.yunohost.org/letter_avatar_proxy/v4/letter/j/f14d63/32.png) [@jacobb](https://forum.yunohost.org/u/jacobb)
#### Post date: [August 9, 2026, 12:50pm UTC](https://forum.yunohost.org/t/jitsi-no-video/42783/1 "2026-08-09T12:50:49Z")

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**What app is this about, and its version** : Jitsi meet (latest)  
**What YunoHost version are you running** : Latest  
**What type of hardware are you using** : VPS bought online

### Describe your issue

My French is very poor, so I am not sure, but my issue may be the same as this, which also does not seem to have been solved?: [Jitsi meet (jitsi-videobridge) - #10 by fdrubigny1](https://forum.yunohost.org/t/jitsi-meet-jitsi-videobridge/28604/10)

My Jitsi instance appears to work well, but video is not working.

I asked for help with this problem before, at I had a lot of help - but no solution, so I am trying again.

It seems that the problem is some ports not being open.

I would appreciate renewed help on this. Thank you.

### Share relevant logs or error messages

Running a diagnosis I get that “Port 4443 is not reachable from the outside” and “Port 10000 is not reachable from the outside”.

In the Yunohost firewall those two ports are marked as open.

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<div class="post-metadata">

### Author: ![jarod5001](https://forum.yunohost.org/user_avatar/forum.yunohost.org/jarod5001/32/5323_2.png) [@jarod5001](https://forum.yunohost.org/u/jarod5001)
#### Post date: [August 10, 2026, 1:36pm UTC](https://forum.yunohost.org/t/jitsi-no-video/42783/2 "2026-08-10T13:36:55Z")

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Can you share the logs of the services?

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<div class="post-metadata">

### Author: ![jacobb](https://forum.yunohost.org/letter_avatar_proxy/v4/letter/j/f14d63/32.png) [@jacobb](https://forum.yunohost.org/u/jacobb)
#### Post date: [August 12, 2026, 8:51am UTC](https://forum.yunohost.org/t/jitsi-no-video/42783/3 "2026-08-12T08:51:43Z")

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Logs

jitsi-jicofo: [hastebin](https://paste.yunohost.org/tekezogivu)

jitsi videobridge: [hastebin](https://paste.yunohost.org/xasariteve)

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<div class="post-metadata">

### Author: ![system](https://forum.yunohost.org/uploads/default/original/2X/f/f59fe8e3ee6b100b4f574d30d6e30479c68b89f0.png) [@system](https://forum.yunohost.org/u/system)
#### Post date: [August 27, 2026, 8:52am UTC](https://forum.yunohost.org/t/jitsi-no-video/42783/4 "2026-08-27T08:52:10Z")

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