# Issue upgrading Nextcloud app via web UI

**URL:** https://forum.yunohost.org/t/issue-upgrading-nextcloud-app-via-web-ui/28230
**Category:** Support apps
**Tags:** english
**Created:** [January 26, 2024, 2:20pm UTC](https://forum.yunohost.org/t/issue-upgrading-nextcloud-app-via-web-ui/28230 "2024-01-26T14:20:04Z")
**Posts on this page:** 1
**Showing post:** 7

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### Author: ![Tech\_Geek97](https://forum.yunohost.org/user_avatar/forum.yunohost.org/tech_geek97/32/9395_2.png) [@Tech\_Geek97](https://forum.yunohost.org/u/Tech_Geek97)
#### Post date: [February 3, 2024, 2:24pm UTC](https://forum.yunohost.org/t/issue-upgrading-nextcloud-app-via-web-ui/28230/7 "2024-02-03T14:24:29Z")

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Unfortunately after several hours I was unable to disable the app via CLI. I was able to get nextcloud working again by taking a backup of the data directory and reinstalling it via the web interface. I did not end up needing to restore the data directory as it was not removed when nextcloud was uninstalled but I recommend a backup anyways.

Please be aware that you need to re-authenticate all clients/apps after this [or you could run into fail2ban issues like I did.](https://forum.yunohost.org/t/suddenly-unable-to-reach-yunohost-user-interface-admin-panel-fully-functional/28355)

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