# Isso : Impossible de démarrer le service (import pkg\_resources ModuleNotFoundError: No module named 'pkg\_resources')

**URL:** https://forum.yunohost.org/t/isso-impossible-de-demarrer-le-service-import-pkg-resources-modulenotfounderror-no-module-named-pkg-resources/41508
**Category:** Support apps
**Tags:** \_others, french, install
**Created:** [February 8, 2026, 6:57pm UTC](https://forum.yunohost.org/t/isso-impossible-de-demarrer-le-service-import-pkg-resources-modulenotfounderror-no-module-named-pkg-resources/41508 "2026-02-08T18:57:51Z")
**Posts on this page:** 1
**Showing post:** 1

<div class="post-metadata">

### Author: ![fipaddict](https://forum.yunohost.org/user_avatar/forum.yunohost.org/fipaddict/32/5135_2.png) [@fipaddict](https://forum.yunohost.org/u/fipaddict)
#### Post date: [February 8, 2026, 6:57pm UTC](https://forum.yunohost.org/t/isso-impossible-de-demarrer-le-service-import-pkg-resources-modulenotfounderror-no-module-named-pkg-resources/41508/1 "2026-02-08T18:57:51Z")

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**What app is this about, and its version** : Isso 0.13.0~ynh5  
**What YunoHost version are you running** : YunoHost 12.1.39  
**What type of hardware are you using** : VPS bought online

### Describe your issue

Après avoir installé l’app Isso, le service ne démarre pas avec une erreur liée à un module manquant. Les logs de l’install ne remontent aucun warning ou erreur.

log lié au lancement du service : [hastebin](https://paste.yunohost.org/ofoqawiluy)

### Share relevant logs or error messages

LOGFILE: /var/log/isso/isso.log  
Traceback (most recent call last):  
File “/var/www/isso/venv/bin/isso”, line 3, in  
from isso import main  
File “/var/www/isso/venv/lib/python3.11/site-packages/isso/ **init**.py”, line 28, in  
import pkg\_resources  
ModuleNotFoundError: No module named ‘pkg\_resources’

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